Technical Training & Publications Specialist Job at Reinventing Geospatial (Richardson)

Port Quality Specialist

This position is responsible for testing and improving software updates, creatin...

Location

United States , Jacksonville

Salary:

Not provided

Volkswagen AG

Expiration Date

Until further notice

Requirements

5+ Years of Audi/Volkswagen Technical Experience
Audi/Volkswagen Technical Training
Master Technician Certification
Extensive Audi/Volkswagen Product Knowledge
Audi/Volkswagen Diagnostic Tools Training
HVE & HVT Certification or in process of obtaining
Master Volkswagen Technician or Audi Master Guild
Extensive Volkswagen and/or Audi product knowledge
Experience with VW/Audi diagnostic tools and equipment programs
Extensive experience using VW/Audi wiring diagrams

Job Responsibility

Tests vehicles under varying conditions to determine and document cause of problems
Communicates problems and solutions to VWGoA/VWAG Quality departments
Evaluates new diagnostic systems and procedures
verifies GFF and service publications
Serve as the primary point of contact between VWGoA's Bentley and Lamborghini brands and internal departments
Repairs, tests, maintains, and updates VW/Audi vehicles to the latest technical level
Performs and evaluates repairs according to newly developed repair information
Provides recommendations to internal departments for modifications to repair procedures
Perform detailed analysis of failed components such as Engines, Transmission and e-machines to determine root causes
Provides on-site vehicle launch support

Fulltime

Technical Training & Publications Specialist - GEOINT

Reinventing Geospatial (RGi) is a leading expert in geospatial solutions for Def...

Location

United States , Richardson

Salary:

Not provided

Reinventing Geospatial

Expiration Date

Until further notice

Requirements

Active Top Secret clearance with an ability to obtain SCI access and willingness to obtain CI Polygraph
US Citizenship Required
Experience developing technical publications or training content, with demonstrated emphasis on video-based instruction
Proficiency in video editing tools and screen-capture software used to create instructional content
Familiarity with SAFe Agile and Agile development environments
Working knowledge of Agile tools such as Jira and Confluence
Ability to work effectively with technical SMEs to translate complex concepts into clear, user-focused training materials
Strong attention to detail and commitment to accuracy in technical documentation

Job Responsibility

Develop, edit, and maintain technical training and publication materials, with a primary focus on instructional video content
Assemble digital on-screen captures to create engaging, easy-to-follow technical demonstrations and walkthroughs
Collaborate closely with technical subject matter experts (SMEs) and training teams to define project goals, scope, and delivery expectations
Create and integrate on-screen graphics, images, and visual elements that enhance understanding of technical procedures and workflows
Edit video content for multiple delivery formats and platforms to support diverse user needs
Apply appropriate visual effects to improve clarity and learning effectiveness
Record and integrate voice narration using software tools to support instructional objectives
Participate in Agile workflows, including planning, reviews, and documentation using tools such as Jira and Confluence

What we offer

100% paid employee healthcare & dental insurance
Paid parental leave
401k with matching
Escalating vacation time
Referral bonuses
Tuition reimbursement
Professional development training
Free beverages and snacks
Weekly catered lunches and breakfast on Fridays

Fulltime

Product Champion - Hay & Forage

The Product Champion – Hay and Forage position provides technical support leader...

Location

United States; Canada , Ames; New Holland; Racine; Saskatoon

Salary:

84375.00 - 112000.00 USD / Year

CNH Industrial

Expiration Date

Until further notice

Requirements

Bachelor's Degree, preferably in Mechanical Engineering, Ag Engineering Technology, Industrial Engineering, Ag Systems Technology, or Engine Technology
In lieu of a bachelor’s degree will accept an associate’s degree and 5+ years of technical experience with agriculture equipment
Minimum two (2) years' experience working mechanically with agriculture equipment, construction equipment and/or heavy trucks
Prior experience using Microsoft Office programs such as Outlook, Word and Excel as part of your daily business activities
Ability to travel up to 10%

Job Responsibility

Serve as subject matter expert for the technical support team by maintaining a deep product knowledge for assigned products
Coach and train technical support specialists on product changes or technical issues to continuously improve the team's capability and efficiency
Identify support issues that need field intervention and work with field technical support for review and deployment
Answer technical questions from CNH dealers or from CNH Field Service people using personal knowledge, experience, and available reference sources in a timely and urgent manner
Provide solutions consistently with CNH objectives, while also being attentive to the cost of repairs
Maintain positive and constructive relationships with Engineering and Technical Publications employees
Provide regular feedback of current issues that dealerships are experiencing with CNH equipment
Work with Technical Support managers to identify training opportunities for Technical Support Specialists
Document all technical questions and data to be used for future reference by other Technical Support Specialists
Create additional technical troubleshooting documents in the self-help database

What we offer

Flexible work arrangements
Savings & Retirement benefits
Tuition reimbursement
Parental leave
Adoption assistance
Fertility & Family building support
Employee Assistance Programs
Charitable contribution matching and Volunteer Time Off

Fulltime

Learning Specialist

Our team delivers global learning solutions and performance support to CS intern...

Location

Australia , Melbourne

Salary:

Not provided

Block

Expiration Date

Until further notice

Requirements

2+ years of experience in financial services, technology and/or Customer Success role
3+ years of experience in learning delivery, mentoring and/or performance coaching
Regarded as a leader and mentor on the team
Demonstrate desire to grow in the Learning and Development space, up to and including instructional design methods and learning strategy
Strong public speaking skills
Experience training and facilitating groups of people in remote environments
Strong teaching and coaching skills, and a desire to see others succeed
Partner cross functionally and globally
Effectively manage time and take initiative as issues arise

Job Responsibility

Develop soft skills and technical knowledge to drive a higher level of performance
Own and support the learner experience from new hire or upskill training through performance support period
Deliver engaging, interactive training to adult learners through new hire and/or upskill training programs
Measure learning experience and performance outcomes during and after training, in partnership with critical stakeholders like CS leadership and QA, to identify opportunities with training programs, advocate performance and advocate workflows
Support a full range of stakeholder and learner needs: coaching, facilitation, and content creation to maintain new and existing training courses
Be a thought partner and provide mentorship support to junior team members (e.g. classroom observations and feedback, guidance on projects, etc)
Act as functional leader for newly hired team members assigned to your program. You will track and document performance according to required metrics, as well as have corresponding performance coaching conversations as required
Support advocates during and after classroom training through training delivery and various engagement mechanisms such as weekly 1:1s, real-time coaching, call monitoring, and auditing at development of new associates to strive towards exceeding performance expectations
Measure post-training performance gaps to identify opportunities for continuous improvement with an emphasis on achieving performance results.
Responsible for the learning system and Coda tracking of learning programs and projects

What we offer

Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning

Enterprise Customer Enablement & Training Specialist

We're looking for a senior customer enablement leader to own and scale our Conte...

Location

United States , New York City, San Francisco

Salary:

Not provided

AirOps

Expiration Date

Until further notice

Requirements

3+ years in customer enablement, technical training, or marketing operations with a track record of teaching complex technical concepts to non-technical audiences
Exceptional public speaking and facilitation skills
Technical fluency
Teaching philosophy grounded in application
Curriculum design experience
Bias toward action and iteration
Strong written communication
Customer empathy

Job Responsibility

Live Cohort Facilitation
Curriculum Development
Hands-On Workflow Building
On-Site Enterprise Training
Product-Education Feedback Loop
Outcome Measurement
Asynchronous Content Creation

What we offer

Equity in a fast-growing startup
Competitive benefits package tailored to your location
Flexible time off policy
Parental Leave
A fun-loving and (just a bit) nerdy team that loves to move fast!

Fulltime

Systems Engineer Specialist

This role involves designing and delivering technical solutions tailored to cust...

Location

Costa Rica , Heredia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Electronic Engineering, Telecommunications, Systems Engineering
Minimum of 5 years of experience in presales or technical roles within the IT or telecommunications sector
Deep technical understanding of the company’s products, platforms, and technologies
Strong customer orientation and ability to tailor complex solutions to specific business challenges
Excellent communication and interpersonal skills
capable of translating technical details into business value for diverse audiences
Skilled in creating and delivering impactful technical presentations and demonstrations
Proven problem-solving and critical thinking abilities to address technical challenges creatively and effectively
Ability to work collaboratively within cross-functional and multicultural teams
Time management skills to handle multiple engagements and priorities concurrently

Job Responsibility

Leads or contributes to the design and delivery of technical solutions tailored to meet internal and external customer needs, acting as a subject matter expert across the company’s product portfolio
Provides advanced technical support in presales engagements by analyzing customer requirements and translating them into high-quality technical proposals
Delivers engaging product demonstrations and technical presentations to showcase solution capabilities and value propositions to potential clients
Collaborates closely with sales teams to align business objectives with technical strategies, ensuring consistent messaging and solution accuracy
Supports public tenders, RFIs, and RFPs by providing technical expertise, creating solution designs, and resolving client inquiries during evaluation phases
Builds and maintains strong technical relationships with customers, partners, and internal stakeholders to ensure long-term satisfaction and loyalty
Evaluates competitive products and technologies, highlighting the unique value and advantages of the proposed solutions
Represents the organization at industry events, trade shows, and customer workshops, sharing insights and engaging with stakeholders
Provides technical mentorship to internal teams and partners, delivering training sessions and knowledge transfer on the company’s solution portfolio
Offers structured feedback to product and engineering teams based on field experiences to support continuous improvement and innovation.

What we offer

Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
Career development programs
Inclusive environment celebrating individual uniqueness
Flexibility to manage work and personal needs.

Fulltime

Specialist, Applications

At Bombardier, we design, build and maintain the world’s peak-performing aircraf...

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

Degree in Computer Science or equivalent
Minimum five (5) years working in a Technical Publications milieu, preferably within an aerospace and/or manufacturing OEM environment
Knowledge of Aerospace Technical Publications processes and technologies in the aircraft/manufacturing industry
Knowledge of ATA, S1000D or other aviation standards
Experience performing document analysis of ‘legacy to target’ XML/SGML data structures, and working with authoring Subject Matter Experts, resulting in new or revised Document Type Definition(s) (DTD) and or XML Schema(s) (XSD)
Experience, both as a user and from a technical support standpoint, with Technical Publications content management systems, ideally RWS Contenta S1000D CSDB
Experience with native XML data rendering/transformation languages (XSL[T]
XSL-FO
CSS), as a developer and maintainer, and utilize these capabilities within the context of producing customer-facing Technical Publications, be they online or page-based
Experience with RWS XML Professional Publisher (XPP)

Job Responsibility

Reporting to Post-Production team Manager, collaborate closely with Technical Writers, Illustrators, Publishers, Information Technology (IT) representatives, software suppliers, and peers to develop Technical Publications Applications
Assess end-users needs and document requirements
Perform analysis, problem-solving and evaluate activities on upcoming application changes/proposals
Support end-user training activities

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Senior Training Specialist

We are seeking a Training Specialist with expertise in mission-critical communic...

Location

Canada , North York

Salary:

Not provided

Randstad

Expiration Date

March 30, 2026

Requirements

5+ years of experience as a professional Trainer, specifically delivering large-scale technology strategies in operational or critical service environments
Demonstrated experience with Public Safety Radio Networks, telecom systems, and specialized dispatch technologies
Familiarity with Radio/Telephone systems, GIS, spatial mapping concepts, and Automated Vehicle Locators (AVL)
Proven ability to create and manage complex project schedules and province-wide training rollouts
Exceptional verbal and written communication skills
ability to articulate complex technical concepts to audiences ranging from entry-level users to senior executives
Must possess a valid Ontario Class ‘G’ driver’s license (or equivalent) and be prepared for frequent, extended travel throughout the province

Job Responsibility

Lead hands-on training, interactive demonstrations, and e-learning sessions for both technical and non-technical users
Document and deliver comprehensive training strategies and customized plans for individual regional centres, accounting for their unique operational needs
Design and develop high-quality training materials, integrating future-state business processes with vendor-provided technical documentation
Monitor, grade, and document participant performance through written and practical examinations
recommend remedial training as necessary
Assist in provincial network coverage testing and site-to-site testing to ensure the technology is ready for live operational use
Provide technical direction to students and staff by scheduling assignments, clarifying practices, and ensuring all project timelines are met
Travel extensively across Ontario (including Guelph, Hamilton, Sudbury, Vaughan, and other sites) to provide onsite support and instruction

What we offer

Provincial Reach: Gain unparalleled experience managing a complex, large-scale technology rollout across diverse geographic regions in Ontario
Strategic Visibility: Act as a key province-wide resource, representing the project on various technical and instructional committees
Stable Engagement: Participate in a multi-year project with a clear path for contract extension and professional growth
Dynamic Leadership: Provide technical and instructional direction to a massive user base, shaping the way critical teams interact with new technology

Fulltime

Technical Training & Publications Specialist

Reinventing Geospatial

Location:
United States , Richardson ▼
Dulles

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 19, 2026

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