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The Technical Training Manager will play a key role in supporting and developing the Metro Rod franchise network by delivering technical expertise, operational guidance, and industry-leading training to engineers and franchise teams across the UK. The role is responsible for maintaining high technical and safety standards, supporting drainage operations, and ensuring compliance with industry regulations and best practice procedures.
Job Responsibility:
Provide technical and operational support to Metro Rod franchise offices across the UK
Deliver practical and classroom-based training to engineers and operational teams
Support training in areas including HPWJ, CCTV surveying, drain rehabilitation, drain replacement, tanker operations, and new installations
Promote and maintain best practice standards across all operational activities
Conduct audits and monitor compliance with health and safety legislation and operational procedures
Identify operational improvements and introduce new technologies, equipment, and techniques to the business
Support franchisees with quotations, technical guidance, and implementation of large-scale projects
Provide technical expertise to the Sales and Compliance teams on customer accounts and operational queries
Contribute technical content for marketing campaigns and business development activities
Assist with risk assessments, method statements, and SHEQ-related initiatives
Represent the business at trade exhibitions, conferences, and industry events
Support evaluation of new business growth opportunities and operational efficiencies
Requirements:
Minimum 15 years’ experience within drainage maintenance, survey, and repair operations
Experience in business management and technical consultancy within the drainage industry
Training experience and recognised training qualifications
Excellent communication, presentation, and report writing skills
Strong organisational skills with the ability to manage a demanding workload
Strong people management and stakeholder engagement skills
Good working knowledge of Microsoft Office applications
Flexible approach to travel and working away from home when required