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Crusoe is seeking a skilled and strategic Technical Training Manager to lead our workforce development initiatives across multiple manufacturing facilities. This is a pivotal leadership role that will be responsible for managing a team of trainers, overseeing all technical training programs, and ensuring consistent, high-quality skill development from onboarding through advanced certifications. Your expertise will be crucial in ensuring our teams have the skills needed to produce our modular data centers and power distribution centers, while also building a culture of continuous learning and professional growth that helps combat workforce turnover.
Job Responsibility:
Team Leadership & Development: Manage, mentor, and guide a team of technical trainers located in different facilities. You will set performance goals, provide ongoing feedback, and foster professional development for your team
Strategic Program Management: Design, implement, and oversee a comprehensive technical training strategy for the entire company. This includes creating a standardized curriculum, developing structured learning paths, and managing the training budget and resources
Onboarding & Skill Development: Lead the development and execution of efficient onboarding programs for all new hires. Additionally, you will create and manage programs aimed at upskilling the existing workforce in areas such as electrical wiring, equipment operation, and quality control
Content Creation & Standardization: Supervise the development of all training materials, including video tutorials, written manuals, and hands-on exercises, ensuring consistency and quality across all facilities
Evaluation & Certification: Implement and manage a system for assessing employee competency through practical tests and certifications. You will be responsible for a company-wide certification program that recognizes employee achievements and supports internal mobility
Collaboration & Leadership: Work closely with senior leadership, department managers, and engineers to identify company-wide skill gaps and align training programs with business objectives
Performance Analysis: Use data and performance metrics to measure the effectiveness of all training programs, report on their impact on key business indicators like productivity, quality, and safety, and use this information to drive continuous improvement
Requirements:
Management Experience: Proven experience in a leadership or management role, with direct experience supervising a team
Extensive Manufacturing & Training Experience: At least 7+ years of combined experience in a manufacturing environment and a dedicated training role. Experience with fabrication, electrical assembly, or a related field is essential
Strategic Thinking: The ability to think beyond day-to-day training tasks and develop a scalable, long-term training strategy that supports company-wide growth
Curriculum & Instructional Design: Experience designing and implementing comprehensive training curricula for a large and diverse workforce
Strong Communication: Exceptional verbal and written communication skills with the ability to present to and influence both factory floor staff and senior leadership
Problem-Solving: The ability to identify systemic training challenges and develop effective, data-driven solutions
25% travel: Work cross functionally with facilities to help with onboarding and documentation across locations
Nice to have:
Bachelor's degree in a relevant technical, engineering, or education field
Professional certifications in training and development (e.g., CTT+)
Experience managing a multi-site training program
Experience with Learning Management Systems (LMS) and e-learning content creation
What we offer:
Industry competitive pay
Restricted Stock Units in a fast growing, well-funded technology company
Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
Employer contributions to HSA accounts
Paid Parental Leave
Paid life insurance, short-term and long-term disability