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Technical Training Developer - Medium and High-Horsepower Tractor

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CNH Industrial

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Location:
United States; Canada , Ames ▼

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Category:
Education

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Contract Type:
Not provided

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Salary:

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Job Description:

The Medium and High-Horsepower Tractor Technical Training Developer will manage the entire technical training product life cycle for All-Purpose High, Cash Crop Medium, Cash Crop High, and Four-Wheel Drive Tractor lines for dealer service technicians and internal company personnel. The role will manage a team environment to develop and maintain training content on medium and high-horsepower tractor lines including all support and course materials, for new product and current product updates, including model year changes and running changes. Communicate with various stakeholders to identify training needs to achieve technical training objectives.

Job Responsibility:

  • Be the primary contact between all the CNH technical groups and the All-Purpose High, Cash Crop Medium, Cash Crop High, and Four-Wheel Drive Tractor management teams
  • Manage ordering of the new model year machines and coordinate to order within the Global Product Development lifecycle
  • Identify and acquire the proper training aids for all the facilities where training will be offered
  • Train Technical Training with new tools and processes
  • Lead creation of training content (Web Based, Virtual, Instructor led, shop activity workbooks, etc)
  • Serve as the lead developer and trainer for all CNH medium and high-horsepower tractors
  • Lead annual and new product specific internal trainings (trainers/support/field)
  • Participate in end of season reviews for medium and high-horsepower tractor models
  • Review new/Model Year Technical Information document changes for functional data, schematic, review manuals for content accuracy before release
  • Lead the development of Overviews and Dynamic Descriptions to be published within service manuals and used for technical training
  • Lead the creation of dynamic electrical and hydraulic drawings or animations to support the Service Manuals for training purposes
  • Assist Product Support/Technical Information on challenging cases, including field support as approved
  • Participate in and conduct technical training classes
  • Work with content developers of different product lines to continuously improve the processes of development
  • Work at offsite locations to present localized training (approximately 20% of time)

Requirements:

  • Bachelor's Degree with three years of relevant experience
  • Associate degree plus five years of relevant experience
  • High School Diploma/GED plus eight years of relevant experience, related to engineering, technology, automotive, agricultural/construction equipment, or equivalent
  • Ability to travel up to 20%
  • One or more years of customer support experience
  • Two or more years of experience with assigned product group (All-Purpose High, Cash Crop Medium, Cash Crop High, and Four-Wheel Drive Tractor)
  • Excellent written and presentation skills as well as comprehensive computer skills
  • Technical experience relating to diagnostics of mechanical, electrical (12- or 24-volt DC), and fluid power systems (hydraulic/pneumatic)
  • Ability to articulate how technical systems work to others with varying levels of experience

Nice to have:

  • Multi-department experience (i.e. technical publications, product support, technical support, product management, etc.)
  • Experience creating Technical Information for mobile equipment
  • Knowledge of Precision Agriculture Applications
  • Knowledge or experience with Adult Learning Methodology and Distance Learning
  • 2-4 years technical training experience in the automotive, agricultural, or construction industry, preferably on assigned product
  • 2-4 years training development experience using various development tools (i.e. Storyline, Adobe, Power Point, etc.)
What we offer:
  • Flexible work arrangements
  • Savings & Retirement benefits
  • Tuition reimbursement
  • Parental leave
  • Adoption assistance
  • Fertility & Family building support
  • Employee Assistance Programs
  • Charitable contribution matching and Volunteer Time Off

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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