Technical Team Lead Job at 360 Resourcing Solutions (Thursley)

Team Lead, Technical Support

As a Technical Support Team Lead based in Shanghai, you will lead a highly motiv...

Location

China , Shanghai

Salary:

Not provided

Adyen

Expiration Date

Until further notice

Requirements

You are a people leader, and have at least 3 years of experience developing technical support teams.
You understand different cultures within the region and are able to successfully be part of geographically distributed teams.
You are innovative, with strong problem-solving capabilities and able to define robust processes and procedures.
You are able to serve as an escalation point for varied technical support requests and challenges and are willing to hands-on complex technical issues.
You are able to balance commercial requests with the technical support global strategy and have customer facing experience.
You master certain internet technologies and are familiar with technical processes (think SQL / HTML / JavaScript / PHP / Java / Scripting).
You have strong written and verbal communication skills in both Chinese and English
Must be willing to travel where required.

Job Responsibility

Lead the team that is a key source of knowledge on the Adyen platform and APIs, the underlying technology stack, and industry-standard integration methods and best practices.
Manage a Shanghai team that works with peers distributed across the region and globe to provide top tier support to our merchants.
Work in close collaboration and coordination with the China commercial teams to provide the required support service to our China merchant base.
Coach and mentor members of the team to excel at resolving technical challenges for Adyen’s merchants and grow their careers.
Define and clearly communicate objectives and goals for the Support team.
Track team progress and success using KPIs and data sets. Feed this back to the team to drive high performance and efficiency.
Deal with merchant and senior management escalations across a variety of issues.
Be an integral part of the global support and China commercial strategy.

Technical Support Team Lead

Technical Support Team Lead role at Hewlett Packard Enterprise providing innovat...

Location

India , Gurgaon

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

8+ years of experience in working on Active Directory
6+ years of experience in Windows Administration
MS cluster Administration
Networking
Performance Tuning
Patch Management
Windows Upgrades into production environment
Experience in customer facing or customer support roles
Flexible to work in shifts and work from Office
Should know Different technologies mainly from the monitoring, threshold, parameter, analysis

Job Responsibility

Overall proactive monitoring through online dashboard and management of equipment, endpoints, servers, database, network devices and related services
Installing and test desktop software applications running in the Customer environment and configuration of internet browsers for running Customer applications
Extend central support to users w.r.t. tool/(Manage Engine)
Coordination for delivery/deployment/discovery of agents/endpoints and installation of new hardware, software and necessary licenses in stipulated period
Responsible for providing timely resolution of OS related issues
Tape Management
Backup Policy Creation
Scheduling Backup on DC, DR
Archival Management
OEM Liaising

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
Career development programs

Fulltime

Team Lead, Technical Account Manager

Coralogix is a modern, full-stack observability platform transforming how busine...

Location

United Kingdom , London

Salary:

Not provided

Coralogix

Expiration Date

Until further notice

Requirements

Background knowledge and hands-on practice in Cloud DevOps, specifically experience with AWS (EC2, EKS, ECS, Fargate, Lambda, CloudFormation, Load Balancers, CloudWatch) and the equivalent with Azure and GCP
Background knowledge and hands-on practice in Observability, specifically experience working with one or more of the following tools - Kibana, Open-Search, Grafana, Datadog, Sumologic, NewRelic, AppDynamics, Dynatrace, Prometheus, Logz.io, SignalFX, Instana, Splunk, Honeycomb, Jaeger
Proven experience leading technical teams, especially focused on delivering observability solutions, logging infrastructure, and successful customer onboarding
Ability to define and track onboarding KPIs, focusing on technical adoption and customer satisfaction
Strong analytical skills to interpret customer data and usage trends, ensuring continuous improvements in observability practices
Ability to communicate complex technical information to both technical and non-technical stakeholders
Excellent communication skills in English
Strong presentation skills with the ability to establish credibility with executives

Job Responsibility

Lead, mentor, and manage a team of TAMs to ensure successful customer onboarding and long-term success
Develop KPIs for the team and track performance related to the onboarding experience, ensuring customer satisfaction
Provide technical guidance and foster team collaboration on observability tools and log analytics
Oversee the implementation of observability tools, guiding customers through Logs, Metric and Traces monitoring, and real-time analysis
Ensure that your team delivers expert-level onboarding and ongoing work, for our observability and logging solutions
Provide deep technical insights on cloud observability and integration of Coralogix into customer infrastructures
Be the primary escalation point for customer technical challenges
Proactively work with customers to enhance their logging and observability practices, integrating them seamlessly with Coralogix’s platform
Engage with Coralogix stakeholders to provide tailored technical solutions that align with customer business goals
Leverage customer feedback and usage data to enhance the onboarding process and overall TAM team performance

Fulltime

Technical Team Lead – LLM Systems

We’re hiring a hands-on Technical Team Lead to join our core LLM engineering tea...

Location

India , Delhi NCR

Salary:

Not provided

Balbix

Expiration Date

Until further notice

Requirements

Strong CS fundamentals (B.Tech/M.Tech or equivalent)
5+ years of backend or systems engineering experience
Experience with LLM orchestration tools like LangGraph, LangChain, or Bedrock agents
Deep Python skills with experience in async and event-driven programming
Proven track record shipping and maintaining production systems
Ability to work across layers — prompt logic, orchestration, infrastructure

Job Responsibility

Architect and implement LangGraph-powered workflows and Bedrock-based inference
Collaborate closely with the founder, and with the head of AI on system design and product strategy
Build and manage stateful agent flows, tool orchestration, retries, and memory handling
Debug real-world issues across prompts, agent logic, and runtime behavior
Mentor and lead an initial team of 5 engineers, shaping engineering best practices
Own the performance, cost-efficiency, and observability of LLM pipelines

What we offer

Competitive salary
Meaningful equity
Fast-moving builder culture

Fulltime

Software Engineer Team lead - KYC & Eligibility Team

Blockchain.com is connecting the world to the future of finance. As the most tru...

Location

France , Paris

Salary:

Not provided

Blockchain

Expiration Date

Until further notice

Requirements

Experience leading teams in identity verification, fraud prevention, or KYC-related engineering
Strong software engineering and system architecture knowledge, particularly in onboarding and verification workflows
Experience with JVM languages (Kotlin, Java)
Familiarity with KYC and identity verification providers (e.g., Sumsub, Veriff, DXC)
Knowledge of security, compliance, and fraud detection best practices in onboarding
Experience with monitoring, observability, and debugging onboarding-related issues
A passion for crypto and the transformations it enables
Proven experience mentoring and developing engineers
Strong stakeholder management skills, with experience working alongside Compliance, Risk, and Product teams
Ability to collaborate with third-party providers

Job Responsibility

Ensure the reliability and scalability of the KYC & Eligibility platform, optimizing identity verification processes
Uphold code quality standards, conduct code reviews, and ensure best practices for security and compliance
Collaborate with identity verification providers (Sumsub, Veriff, DXC, etc.), integrating their solutions effectively into the onboarding flow
Monitor onboarding performance metrics, improving verification success rates and reducing friction in the user journey
Guide the team in debugging and incident resolution, ensuring swift resolution of KYC-related technical issues
Implement and promote observability best practices
Mentor and develop engineers
Build a culture of collaboration and transparency
Provide constructive feedback
Encourage ownership and accountability

What we offer

Full-time salary based on experience and meaningful equity in an industry-leading company
Work from Anywhere Policy: You can work remotely from anywhere in the world for up to 20 days per year
ClassPass
Budgets for learning & professional development
Unlimited vacation policy
Apple equipment
The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an emerging field
Flexible work culture

Fulltime

Lead Technical Account Manager

We are seeking an experienced and dynamic Lead Technical Account Manager to guid...

Location

Salary:

Not provided

Sparteo

Expiration Date

Until further notice

Requirements

5+ years of experience in a technical client-facing role such as Technical Account Management or Solutions Engineering
Proven experience in team management or a leadership role
Strong background in the AdTech industry and the programmatic ecosystem
Fluency in both French and English is mandatory, with the ability to lead technical conversations with clients in both languages
A data-driven and analytical mindset, with a passion for process improvement
Thrive in an autonomous and fast-paced environment
Excellent knowledge of HTML, CSS, JavaScript, and browser debugging tools
Understanding of Core Web Vitals and their impact on monetization
Familiarity with Consent Management Platforms (CMP) and standards like TCF v2.2+
A formal technical education or equivalent training is required to handle integration tasks and debugging

Job Responsibility

Lead, mentor, and grow a team of 3 Technical Account Managers
Define and monitor team KPIs to ensure objectives are met and to drive performance
Conduct regular one-on-one meetings and performance reviews to support the professional development of your team members
Effectively allocate team resources, manage workloads, and prioritize key projects
Act as the primary technical point of contact for our most strategic clients, guiding them through complex integrations
Participate in client calls to provide technical expertise, particularly with key French-speaking clients
Collaborate with internal teams (Sales, Product, Engineering) to resolve technical challenges and ensure client success
Oversee the quality and technical expertise delivered throughout the entire client integration lifecycle
Analyze and enhance existing team processes, including support ticket management, to improve efficiency and client satisfaction
Develop and maintain comprehensive documentation for technical processes and best practices

What we offer

Dynamic Remote Culture
Close-knit Team
Vibrant Social Events
Rapid Growth
Tailored Support
RTT Days
Comprehensive Health and pension plans
Benefit from the Swile card for meals
Partial reimbursement of public transit passes

Fulltime

Software Development Team Lead

We’re looking for a hands-on software development team lead to join our growing ...

Location

United Kingdom , Staffordshire

Salary:

Not provided

James Adams

Expiration Date

Until further notice

Requirements

Previous experience leading a small team of software developers
Strong hands-on experience with the Microsoft tech stack: .NET, C#, and TypeScript
Comfortable working in a hybrid environment with regular collaboration
Strong communication and team leadership skills
A passion for clean, maintainable code and continuous learning

Job Responsibility

Lead a small development team, providing mentorship and technical direction
Work closely with stakeholders to understand requirements and plan deliverables
Stay involved in day-to-day coding, design, and problem-solving when needed
Encourage best practices in coding, testing, and agile methodologies
Contribute to the architecture and continuous improvement of our systems

Fulltime

Senior Elixir / Erlang Developer - Technical Lead

We’re looking for a Senior Developer/Technical Lead with deep expertise in Elixi...

Location

United Kingdom , London

Salary:

Not provided

Erlang Solutions

Expiration Date

Until further notice

Requirements

A seasoned Senior Developer/Architect with extensive experience in Elixir and Erlang software development now seeking to step into a Technical Lead
Strong track record of mentoring or leading others while delivering high-quality solutions
Ability to set and communicate clear technical direction
Lead by example, setting a high standard for the team to follow
Someone who thrives in a growing, innovative environment
Experience working on complex technical projects and solving challenging problems
Excellent communication skills with a collaborative and supportive approach

Job Responsibility

Define and maintain technical and architectural standards across new and legacy projects
Lead design decisions and ensure solutions are implemented with quality and consistency
Provide technical mentorship and help colleagues to unblock challenges
Communicate project goals and priorities clearly at kick-off and throughout delivery
Supervise project progress, ensuring timelines and quality standards are met
Promote knowledge sharing and teamwork
Stay up to date with new tools and research and development, promoting them across the business
Contribute to recruitment by setting technical standards and supporting interviews
Support pre-sales activities by providing technical insight and presenting technical solutions to potential customers
Play a key role in new product development

What we offer

33 days holiday (inclusive of bank holidays)
Discretionary annual bonus
Company pension scheme
Private health insurance
Flexible, remote-first working with on-site collaboration as required
Home office allowance for setup and equipment
Internal technical training and professional development
Access to conferences and community events
Regular company meet-ups and team socials

Fulltime

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