Technical System Analyst - Middleware and SPLUNK Job at Realign (Toronto)

Commodities Technical - Application Support Analyst - Vice President

We are seeking a highly motivated and experienced Senior Technical Application S...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Proven experience with the Openlink application
Strong functional knowledge of the commodities asset class, including physical and financial products (e.g., oil, natural gas, power, metals, agriculture)
A strong understanding of risk and pnl and supporting Risk management platforms
Proficiency in SQL and experience working with relational databases such as Oracle or SQL Server
Proficiency in Middleware technologies such as Solace
Demonstrable scripting skills in languages such as Python, Juniper Notebooks, or shell scripting for automation and troubleshooting
Excellent analytical, problem-solving, and critical-thinking skills
Strong verbal and written communication skills, with the ability to articulate technical issues to both technical and non-technical audiences
Ability to perform effectively in a high-pressure, fast-paced trading environment
Experience with enterprise monitoring tools like ITRS Geneos, Splunk, Grafana, or similar

Job Responsibility

Provide timely and effective L2/L3 technical support for the commodities trading platform, including the Openlink application and its ecosystem
Investigate, diagnose, and resolve complex application and system issues, ensuring minimal disruption to business operations
Systems will include market data, static data, trade lifecycle(openlink) and risk management platforms
Monitor system health and performance, proactively identifying and addressing potential issues before they impact users
Support global critical front office risk batches and End of day batch processing
Collaborate closely with traders, business analysts, developers, and infrastructure teams to resolve incidents and implement solutions
Manage the incident lifecycle, from initial report to resolution, including root cause analysis and post-mortem reviews
Participate in a rotational on-call schedule to weekend support and bank holiday coverage
Develop and maintain comprehensive support documentation, including knowledge base articles and runbooks
Assist with the planning and execution of application deployments, upgrades, and disaster recovery tests

What we offer

27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
Hybrid working model (up to 2 days working at home per week)

Fulltime

Application Support Lead - Assistant Vice President

The Applications Support Leads (C12) is a seasoned technical professional respon...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

8–13 years of experience in Application Support, Production Support, or Technical Operations roles
Strong experience supporting Non‑Production environments in fast‑paced delivery models
Hands‑on experience with Linux operating systems
Proficiency with databases (Oracle, SQL Server, MongoDB)
Experience supporting web and middleware platforms (WebSphere, WebLogic, MQ, NDM, SFTP)
Working knowledge of CI/CD pipelines and DevOps delivery practices
Experience using monitoring and logging tools (Geneos, Splunk, Kibana or equivalent)
Experience with Autosys or enterprise scheduling tools
Strong analytical, troubleshooting, and problem‑management skills
Excellent written and verbal communication skills, with ability to explain technical issues to non‑technical stakeholders

Job Responsibility

Provide Level 2 / Level 3 technical and business support for Citi applications across Non‑Production environments, ensuring availability, stability, and readiness for testing and deployments
Manage, maintain, and support application platforms and their operating environments post‑development lifecycle, with emphasis on environment stability, configuration consistency, and functional integrity
Perform Start‑of‑Day / End‑of‑Day checks, ongoing health monitoring, and regional handovers across global support teams
Conduct same‑day risk checks and reconciliations to ensure environment and application integrity
Support and troubleshoot CI/CD pipelines across Non‑Production environments, including build failures, deployment issues, rollback scenarios, and promotion defects
Participate actively in application releases, including deployment coordination, validation, verification, and post‑release stabilization
Work closely with DevOps and Development teams to enable automation, reduce manual intervention, and improve deployment reliability
Support deployment dry runs, rehearsal activities, and environment readiness assessments ahead of major releases
Proactively monitor applications using tools such as ITRS Geneos, Splunk, Kibana, and similar platforms
Assess the risk and business impact of application and environment incidents, escalating appropriately in line with SLAs and Citi incident management standards

Fulltime

Application Support Technology Lead Analyst

The Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of ...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years experience
Practical problem solving and strategic thinking skills
Demonstrated leadership, interpersonal skills and relationship building skills
Service oriented attitude
Ability to work in a fast-paced environment
Experience working or leading requirement gathering efforts for multiple large development projects at one-time
Proficient using basic technical tools and systems
Good interpersonal and communication skills
Strong functional knowledge of Investment banking and Settlement/Metrics & Client Reporting and Asset Servicing business
Proven experience supporting business critical applications in a global markets or trading environment

Job Responsibility

Partner with multiple technology teams to ensure appropriate integration of functions to meet goals
identify and define necessary system enhancements
analyze existing system logic, identify problems
and recommend and implements solutions
Provides expertise in area and an advanced level of understanding of the principles of apps support
Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards
documents requirements
Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals
Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
Considers the implications of the application of technology to the current environment

Fulltime

Futures Applications Support - Technical Lead - Vice President

Engineer the future of global finance. At Citi, our Tech team doesn't just suppo...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Strong functional knowledge of the Futures / ETD asset class, including clearing and intraday processing
Proven experience supporting business-critical applications in a global markets or trading environment
Strong SQL skills with experience working with relational databases (e.g. Oracle, SQL Server)
Experience with middleware and messaging technologies such as MQ and Kafka
Demonstrable scripting ability in Python or shell scripting for automation and analysis
Experience with enterprise monitoring and observability tools such as ITRS Geneos, Splunk, Grafana, or equivalent
Strong analytical and troubleshooting skills, with the ability to operate effectively under pressure
Excellent verbal and written communication skills, able to translate complex technical issues for both technical and non-technical stakeholders
Familiarity with ITIL frameworks and best practices for incident, problem, and change management

Job Responsibility

Provide timely, high-quality L2 technical support for Futures and ETD Clearing platforms, ensuring minimal business impact during incidents
Investigate, diagnose, and resolve complex application, data, and infrastructure issues across distributed systems
Monitor system health and performance, proactively identifying risks and addressing issues before they impact intraday clearing processes
Support exchange cut-offs and time-critical clearing workflows
Own the full incident lifecycle from detection through resolution, including stakeholder communication
Lead root cause analysis and post-incident reviews, driving permanent remediation and risk reduction
Partner with development teams to prioritise fixes and resilience improvements
Work closely with Operations, Business Analysts, Developers, and Infrastructure teams across regions
Provide technical mentorship and guidance to junior support engineers
Influence application design and deployment decisions to improve stability, observability, and operability in production

What we offer

27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Python Developer

The Applications Development Intermediate Programmer Analyst is an intermediate ...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-7 years of relevant experience in the Financial Service industry
Cloud : Kubernetes/OpenShift , AWS/GCP
Scripting : Python Scripting, Shell scripting
Build and Deployment : Jenkins , Docker
Monitoring : Grafana, ELK , Prometheus, AppDynamics , Splunk
Messaging : solace , Kafka
Version control : GitHub and Bitbucket
Intermediate level experience in Applications Development role
Consistently demonstrates clear and concise written and verbal communication
Demonstrated problem-solving and decision-making skills

Job Responsibility

Manage the design, configuration, and implementation of large-scale IT systems in a distributed development environment
Perform detailed administration for application server network configurations, business rules, user interfaces, and reports
Play a leading role in the business value assessment and business requirements elaboration phases
Develop high-level designs for configuring requirements into systems, which include various application servers, web servers, middleware servers, and databases
Actively participate in the requirements design and system construction phases and ensure successful network operations from a high-level administration perspective are secure and account for security risks
Partner with multiple management teams to ensure appropriate integration of functions to meet goals
Resolve a variety of high-impact technical problems through an in-depth evaluation of complex business processes, system processes, and industry standards
Ensure application design adheres to the overall architecture blueprint
Provide in-depth analysis to define issues and develop innovative solutions
Serve as an advisor or coach to mid-level developers and analysts, allocating work as necessary

Fulltime

App Support Tech Lead Analyst

The App Support Tech Lead Analyst is a strategic professional who stays abreast ...

Location

United States , Irving

Salary:

125760.00 - 188640.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

10+ years of Experience with Production Support Operations is essential
Experience working with Gen AI solutions for Productivity improvements
Good Experience with Monitoring tools such as ITRS Geneos, AppDynamics, Datadog
Good Experience with Log Aggregation tools such as ELK, Splunk
Expertise supporting ECS cloud hosted applications and Rest API Knowledge
Experience working with Oracle, SQL server and MongoDB databases
Experience with Middleware solutions such as Tibco EMS, MQ, Kafka
Experience with Python, Java or other programming languages and a willingness to learn new technologies
Good written and verbal communication skills
Bachelor’s/University degree, Master’s degree preferred

Job Responsibility

Provide technical support for users of Citi. This includes providing quick resolutions to application issues, driving stability, efficiency, and effectiveness improvements to help the department and overall business succeed
Lead the regional Production Management operations and effectively partner with other regional teams for providing a stable Production Support coverage to Business
Manage, maintain, and support applications and their operating environments. This includes focusing on stability, quality, and functionality in line with service level expectations
Performs controlled resolution of incidents and problems including prioritization and escalation to relevant groups when appropriate, root cause analysis of all problems with follow-through to resolution
Champion stability initiatives to enable application high availability for Business-As-Usual which includes better monitoring, failover, and resiliency
Ensure Incident & Problem management procedures are diligently followed for the Production Management Operations
Ability to handle incidents, problems and change at a global enterprise level. Calm and analytical when faced with major incidents on critical systems
Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information with inherent confidence with operations and technology partners on a regional or global basis
Assess risk and impact of production issues, escalating to the business and technology management in a timely and appropriate manner
Lead the technical evaluation and integration of new Gen AI capabilities into the production support workflow

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
discretionary and formulaic incentive and retention awards

Fulltime

Quality Assurance Analyst (SDET) III

We are seeking an experienced Quality Assurance Analyst (SDET) III to support au...

Location

United States , Philadelphia

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Computer Science, Information Systems, or related field
or equivalent work experience
5–8 years of overall QA testing experience
3+ years of hands-on, hand-coded Python scripting experience
Automated testing experience is required
Strong experience with QA testing for Java applications
3+ years of Windows software QA/testing in an Agile/Scrum environment
Experience with test management tools such as TestRail
Experience with scripting languages including JavaScript, JScript, VBScript, C#, Python, etc.
Strong API testing background

Job Responsibility

Establish testing milestones, monitor progress, identify delivery risks, and drive mitigation strategies
Develop and execute test cases, use cases, and automated scripts using Python for Java middleware development
Test RESTful services, JSON payloads, and APIs
work with tools such as Jenkins, Splunk, Swagger, and other CI/CD systems
Define and execute business scenarios that align with real-world operational needs
Track and report quality assurance metrics (defects, defect counts, test results, and overall test status)
Collect and analyze data to support software process improvements and incorporate enhancements into broader business workflows
Create and execute formal test plans
perform test planning, test case writing, test automation, and manual/automated test execution
Document defects, support troubleshooting, and assist in resolution efforts

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

New

IT Training Lead

The IT Training Lead will drive technology learning and user adoption across the...

Location

United States , Delray Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in IT training, instructional design, technical enablement, or learning and development
Strong knowledge of Microsoft 365
Excellent communication, facilitation, and content development skills
Ability to translate technical concepts into practical, user-friendly training.

Job Responsibility

Design, develop, and deliver IT training programs in instructor-led, virtual, and self-paced formats
Take lead in the Microsoft Copilot and AI training strategy, including onboarding, advanced use cases, responsible AI usage, and ongoing enablement
Partner with IT leadership to support new technology rollouts, system upgrades, and digital transformation initiatives
Create and maintain training content, including videos, guides, tutorials, and job aids
Identify skill gaps and develop targeted learning solutions to improve adoption and productivity
Gather feedback and measure training effectiveness to continuously improve programs.

Select Country

Technical System Analyst - Middleware and SPLUNK

Job Description

Requirements

Nice to have

Looking for more opportunities?