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Are you committed to making a positive impact on the climate? Installio is on the hunt for an enthusiastic individual to join our dynamic team as a Heat Pump surveyor and designer, ready to help tackle the UK’s net-zero transition. As a UK-wide heat pump installation company and a trusted partner for heat pump retailers and manufacturers, our goal is to become the number 1 heat pump installer in the UK. With big ambitions, a commitment to a sustainable future, and a focus on creating an inspiring workplace, Installio is at the forefront tackling the UK's labor shortage in the climate-trades! We're looking for a Technical Survey and Service Engineer to spearhead the surveying and system design process for residential heat pump and solar installations. You’ll play a critical role in ensuring every install is technically sound, energy efficient, and tailored to the customer's home. You’ll lead site surveys (in-person on site), develop accurate heat loss calculations, as well as support our field teams with occasional reactive maintenance and servicing. This is an exciting opportunity for someone with hands-on plumbing or renewable heating experience, looking to move off the tools.
Job Responsibility:
Lead technical site surveys (on-site) to assess heat pump suitability
Conduct detailed heat loss calculations and system sizing
Provide technical guidance to installation teams and project managers
Conduct annual heat pump services and reactive maintenance
Support the development of survey and design processes and tools
Troubleshoot and refine designs based on real-world feedback from installs
Stay current with industry standards, products, and best practices
Requirements:
Proven experience in heat pump system
Strong understanding of building fabric, heat loss, and hydronic systems
Good with customers
Familiarity with MCS standards and compliance requirements
Excellent attention to detail and ability to balance efficiency with accuracy
Comfortable working in a fast-paced, evolving startup environment
Willing to drive to up to 2 surveys each day
Clean UK driving licence
NVQ 3 or above qualification in plumbing or heating
Nice to have:
BPEC or equivalent qualification in heat pump design
Experience leading a team or managing technical workflows
What we offer:
Bonus plan
28 days of holidays per annum (incl. national holidays)