CrawlJobs Logo

Technical Support Specialist II, IT Service Desk

edtechjobs.io Logo

EdTech Jobs

Location Icon

Location:
Canada , Toronto, Ontario

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

50000.00 CAD / Year
Save Job
Save Icon
Apply Position

Job Description:

Looking for a Technical Support Specialist II for a 6-month contract to manage advanced IT support issues, assist with infrastructure and security management, and contribute to technical documentation. Join Nelson, a leader in K-12 education, and bring your skills to improve learning experiences across Canada.

Job Responsibility:

  • Resolve complex software, hardware, and network issues
  • Handle escalations from Tier 1 support
  • Provide expert-level troubleshooting and problem resolution
  • Manage critical user support requests
  • Support advanced system configurations and deployments
  • Assist in maintaining core IT infrastructure
  • Support network systems and security protocols
  • Manage system updates and patches
  • Monitor infrastructure performance and stability
  • Implement technical improvements and optimizations
  • Implement and maintain security protocols
  • Manage endpoint security solutions
  • Conduct security awareness training
  • Monitor and respond to security incidents
  • Ensure compliance with security policies
  • Administer mobile device management solutions
  • Manage desktop and laptop deployments
  • Configure and maintain endpoint security
  • Oversee system access and permissions
  • Implement automated management tools
  • Participate in IT project planning and execution
  • Support new technology implementations
  • Assist with system upgrades and migrations
  • Contribute to technical documentation
  • Help evaluate new technologies
  • Create comprehensive technical documentation
  • Develop advanced troubleshooting guides
  • Maintain detailed solution repositories
  • Create training materials and guides
  • Document complex procedures and configurations
  • Oversee office equipment functionality
  • Manage printing and scanning systems
  • Support audio/visual equipment
  • Maintain office automation systems
  • Ensure business continuity of office technology

Requirements:

  • Post-secondary diploma in Computer Science, Information Technology, or related field
  • or equivalent work experience
  • 3+ years of technical support experience
  • Advanced troubleshooting and problem-solving skills
  • Strong knowledge of IT infrastructure and security protocols
  • Experience with system and network administration
  • Proven track record of handling complex technical issues
  • Excellent project management and documentation abilities
  • Strong communication and leadership skills
  • Relevant technical certifications preferred
What we offer:
  • Free parking on-site
  • Free, convenient shuttle bus service from Don Mills Subway Station to and from the office
  • Access to on-site fitness center and fitness classes
  • Access to Linkedin Learning for continuous skill growth
  • Mentorship and professional development opportunities
  • A comprehensive Employee Assistance Program (EAP) providing confidential support spanning from mental health services to financial counselling

Additional Information:

Job Posted:
January 25, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
EdTech Jobs - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Technical Support Specialist II, IT Service Desk

Help Desk- Tier I

Location: 100% remote
Location
Location
United States
Salary
Salary:
Not provided
sparibis.com Logo
Sparibis
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree required
  • 2+ years professional experience
  • Minimum of 5 years of experience as a Helpdesk Specialist with at least 2 years in multi-server environments, customer service experience, or equivalent training and experience
  • Must have or be able to obtain a Security clearance required up to Top Secret
  • Applicants must be able to obtain and maintain a Secret security clearance
  • United States Citizenship is required as part of the eligibility criteria to be able to obtain this type of security clearance
  • Must be customer service oriented
  • Excellent verbal and written communication skills
Job Responsibility
Job Responsibility
  • Answers specific questions about installation, operation, configuration, customization and usage of assigned products
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures
  • Escalates complex problems to senior level contract support team members
  • Level II knowledge of hardware and/or software products required
  • Typically involves use of problem management database and help desk system
  • Must have strong communications skills and be able to communicate technical issues effectively
  • Other duties as assigned
Read More
Arrow Right
New

Phlebotomy Technician II

Location
Location
United States , Winston Salem
Salary
Salary:
19.80 - 29.70 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school graduate or equivalent
  • Two-year age-appropriate phlebotomy experience preferred
  • CPR Certification
  • ASCP, AMT, ASPT or equivalent certification from an accredited Phlebotomy training program that includes successful completion of a certification exam with passing scores
  • Ability to listen and communicate effectively
  • Ability to work cooperatively
  • Excellent customer service skills
  • Basic computer skills
  • May require working any shift within the operation hours of the department and could include weekends and Holidays
  • Discernment and judgement
Job Responsibility
Job Responsibility
  • Adheres to the general Medical Center standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships and team building
  • Assures accurate and timely collection of blood specimens, according to departmental practices
  • Assures accurate identification and delivery of patient samples to appropriate lab sections
  • Follows proper safety and identification procedures when dealing with patients and/or specimens under any circumstance or environment
  • Demonstrates advanced knowledge of phlebotomy by serving as a willing resource to staff and applying knowledge in daily routines
  • Improves work skills through self-study and continuing education
  • Contributes to the smooth and efficient operation of the section and department
  • Protects self, coworkers and facility by following approval policies and procedures to prevent the spread of blood borne and/or airborne diseases
  • Exhibits and promotes the professional image of laboratories in accordance with hospital, department, and professional society philosophies, goals and standards of laboratory testing
  • Provides age-appropriate specimen collection in accordance with age specific guidelines for school age, adolescents, early adults, middle adults and/or late adults
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Fulltime
Read More
Arrow Right
New

Anatomic Pathology Laboratory Assistant - Histology

This is a Histology Lab Assistant/Digital Pathology Technician position that enc...
Location
Location
United States , Winston Salem
Salary
Salary:
19.80 - 29.70 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED equivalent
  • Laboratory experience desired
  • Ability to listen and communicate effectively
  • Technical ability and interest
  • Computer and keyboard skills
  • Ability to work cooperatively
Job Responsibility
Job Responsibility
  • Assures accurate and timely performance of specimen processing and QA procedures
  • Assures completeness and accuracy of registration data
  • Follows proper safety and identification procedures
  • Improves work skills through self-study and continuing education
  • Contributes to the smooth and efficient operation of the section and department
  • Protects self, coworkers, and facility by following approved policies and procedures
  • Exhibits and promotes the professional image of laboratories
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits (medical, dental, vision, life, Short- and Long-Term Disability)
  • Flexible Spending Accounts
  • Family benefits (adoption assistance, paid parental leave)
  • Defined contribution retirement plans with employer match
  • Educational Assistance Program
  • Fulltime
Read More
Arrow Right
New

Phlebotomy Technician II

Phlebotomy Technician II position at Wilkes Medical Center, part of Advocate Hea...
Location
Location
United States , North Wilkesboro
Salary
Salary:
19.80 - 29.70 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school graduate or equivalent
  • Two-years of age-appropriate phlebotomy experience preferred
  • CPR Certification
  • ASCP, AMT, ASPT or equivalent certification from an accredited Phlebotomy training program that includes successful completion of a certification exam with passing scores
Job Responsibility
Job Responsibility
  • Adheres to the general Medical Center standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships and team building
  • Assures accurate and timely collection of blood specimens, according to departmental practices
  • Assures accurate identification and delivery of patient samples to appropriate lab sections
  • Follows proper safety and identification procedures when dealing with patients and/or specimens under any circumstance or environment
  • Demonstrates advanced knowledge of phlebotomy by serving as a willing resource to staff and applying knowledge in daily routines
  • Improves work skills through self-study and continuing education
  • Contributes to the smooth and efficient operation of the section and department
  • Protects self, coworkers and facility by following approval policies and procedures to prevent the spread of blood borne and/or airborne diseases
  • Exhibits and promotes the professional image of laboratories in accordance with hospital, department, and professional society philosophies, goals and standards of laboratory testing
  • Provides age-appropriate specimen collection in accordance with age specific guidelines for school age, adolescents, early adults, middle adults and/or late adults
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Parttime
Read More
Arrow Right
New

Nurse Manager Emergency Department

Nurse Manager for the Emergency Department at Atrium Health Mercy. The role invo...
Location
Location
United States , Charlotte
Salary
Salary:
51.05 - 76.60 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduate from an accredited School of Nursing required
  • Current RN licensure in appropriate state
  • Master of Science in Nursing (MSN) preferred
  • Must have or complete MSN if undergraduate degree is not BSN
  • Enrollment in MSN program within 1 year of hire/transfer date and graduation of MSN program required within 5 years of hire
  • If undergraduate degree is BSN, a Master's Degree from a health-related program or MBA is acceptable
  • Previous management experience preferred
  • BLS required per policy guidelines
  • Appropriate professional certification (either clinical or leadership) is required within 1 year of eligibility for professional certification exam
  • Additional education, training, certifications, or experience may be required within the department by the nurse leader
Job Responsibility
Job Responsibility
  • Continually demonstrates and supports a Professional Practice model that allows nurses to work in collaboration with interdisciplinary partners to achieve high quality patient outcomes
  • Ensures that unit operations and employees are in compliance with the Nursing Practice Act, regulatory agency standards, and policies and procedures
  • Functions as a team member to accomplish goals and objectives of the unit and the organization, upholding quality management, patient care, and departmental standards
  • Assumes responsibility in the recruitment and retention of qualified staff and to ensure appropriate orientation, education, credentialing and continuing professional development of personnel through mutual goal setting and performance evaluation
  • Delegates effectively by promoting shared governance, developing and nurturing research to positively affect clinical outcomes
  • Performs nursing care, assists with treatments, therapies, procedures, and administers medications as necessary
  • Provides and assesses effectiveness of patient and family education
  • Participates with performance improvement activities to improve quality of nursing care, promote patient outcomes and provide a cost effective environment for patient care
  • Assists in development of policies, procedures and standards reflective of evidence based practice
  • Promotes shared accountability for professional practice
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Fulltime
Read More
Arrow Right
New

Executive Support Administrator

We are seeking a highly organised and proactive Executive Support Administrator ...
Location
Location
United Kingdom , Rochdale
Salary
Salary:
Not provided
asel.co.uk Logo
ASEL GROUP
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in an administrative or PA role within a professional environment
  • Excellent organisational and time management skills
  • Strong written and verbal communication skills
  • High attention to detail and accuracy
  • Ability to handle confidential information with discretion and professionalism
  • Proficient in Microsoft Office, including Outlook, Word, Excel, and PowerPoint
  • Confident working independently and managing multiple tasks
Job Responsibility
Job Responsibility
  • Provide comprehensive administrative support across the business, ensuring efficient office operations
  • Manage correspondence, emails, and documentation, ensuring accuracy and timely responses
  • Maintain and organise electronic and physical filing systems
  • Support meeting preparation, including agendas, documentation, and minute taking where required
  • Coordinate office supplies, facilities requests, and general office administration
  • Assist with onboarding administration for new starters
  • Support internal communications and coordination between departments
  • Provide PA support to senior leadership, including diary management and meeting coordination
  • Arrange travel, accommodation, and itineraries as required
  • Prepare reports, presentations, and briefing documents
What we offer
What we offer
  • 25 days annual leave plus bank holidays
  • Pension contribution scheme
  • Professional development and progression opportunities within the Argenbright Group
  • Supportive and collaborative working environment
  • Fulltime
Read More
Arrow Right
New

Nurse Manager

Nurse Manager for the Medical/Surgical department at Atrium Health Lake Norman. ...
Location
Location
United States , Cornelius
Salary
Salary:
51.05 - 76.60 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduate from an accredited School of Nursing required
  • Current RN licensure in appropriate state
  • Must have or complete MSN if undergraduate degree is not BSN
  • Enrollment in MSN program within 1 year of hire/transfer date and graduation of MSN program required within 5 years of hire
  • If undergraduate degree is BSN, a Master's Degree from a health-related program or MBA is acceptable
  • BLS required per policy guidelines
  • Appropriate professional certification (either clinical or leadership) is required within 1 year of eligibility for professional certification exam
  • Must speak and understand English fluently
  • Intact sense of sight, hearing, smell, touch
  • Finger dexterity
Job Responsibility
Job Responsibility
  • Continually demonstrates and supports a Professional Practice model that allows nurses to work in collaboration with interdisciplinary partners to achieve high quality patient outcomes
  • Ensures that unit operations and employees are in compliance with the Nursing Practice Act, regulatory agency standards, and policies and procedures
  • Functions as a team member to accomplish goals and objectives of the unit and the organization, upholding quality management, patient care, and departmental standards
  • Assumes responsibility in the recruitment and retention of qualified staff and to ensure appropriate orientation, education, credentialing and continuing professional development of personnel through mutual goal setting and performance evaluation
  • Delegates effectively by promoting shared governance, developing and nurturing research to positively affect clinical outcomes
  • Performs nursing care, assists with treatments, therapies, procedures, and administers medications as necessary
  • Provides and assesses effectiveness of patient and family education
  • Participates with performance improvement activities to improve quality of nursing care, promote patient outcomes and provide a cost effective environment for patient care
  • Assists in development of policies, procedures and standards reflective of evidence based practice
  • Promotes shared accountability for professional practice
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Opportunity for annual increases based on performance
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Fulltime
Read More
Arrow Right
New

Teller

Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking divisi...
Location
Location
United States , Fremont
Salary
Salary:
22.00 - 27.50 USD / Hour
https://www.wellsfargo.com/ Logo
Wells Fargo
Expiration Date
February 09, 2026
Flip Icon
Requirements
Requirements
  • 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Job Responsibility
Job Responsibility
  • Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
  • Complete operational activities while minimizing risks under established policies
  • Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
  • Receive direction from managers and exercises judgment within defined policies and procedures
  • Escalate questions and issues to more experienced roles
  • Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
  • Identify information and services to meet customers financial needs
What we offer
What we offer
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Parttime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy