Technical Support Specialist 4 Job at Sanmina (Tlajomulco de Zuniga)

Technical Support Specialist

PagerDuty is looking for Technical Support professionals to help our users when ...

Location

Chile , Santiago

Salary:

Not provided

PagerDuty

Expiration Date

Until further notice

Requirements

Excellent written communication, work ethic and attention to details skills
Experience handling customer issues through a ticketing solution (such as Zendesk)
Hands-on experience in a technical customer support capacity, supporting customers using an Enterprise Software or SaaS Solution
Prior experience taking calls directly from customers in a technical support capacity
Be willing to work specific hours to provide SLA time-based coverage to our customers (we need to cover the shift from 1 pm - 21 pm Fall Winter and 3 pm to 12 am Spring Summer Chile time)
The ability to write about technical subjects clearly
The enthusiasm and perseverance to handle customer support and billing requests over the phone
Fluent English is required
Availability to work 4 day per month into our Santiago office

Job Responsibility

Taking all first line calls from customers and identifying initial issues
Successfully resolving customer emails and phone requests through the use of varied ticketing, content and task management tools
Identifying and tasking issues that require involvement from Engineers and Tier 2/Tier 3/Tier 4
Improving our documentation and support PagerDuty.com by adding to our processes and documentation with your own suggestions and efficiencies
Running some billing and sales related requests
Leading tickets from high priority customers on an on-call basis

What we offer

Competitive salary
Comprehensive benefits package from day one
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)

Fulltime

Support Specialist

Seeking a knowledgeable, customer-focused Support Specialist to join our growing...

Location

United States , Bellevue

Salary:

60000.00 - 80000.00 USD / Year

Dynamic Computing Services

Expiration Date

Until further notice

Requirements

Four (4) plus years of experience in technical support, IT helpdesk, or a similar role
Excellent written and verbal communication skills
Ability to clearly explain technical concepts to non-technical users
Eagerness to learn new technologies and adapt to evolving products
Comfort working in a fast-paced environment and balancing multiple priorities
Customer-first attitude and a commitment to high-quality service
Basic scripting ability in any language (e.g., Bash, Python) for troubleshooting and automation tasks

Job Responsibility

Respond to support tickets, phone calls, and live chats from customers
Troubleshoot and resolve hardware, software, networking, and configuration issues
Escalate complex cases appropriately while retaining ownership for follow-up
Guide customers through setup, migration, and security best practices
Document interactions and solutions accurately in the ticketing system
Collaborate with colleagues to share knowledge and improve team processes
Stay up to date with the latest Synology products and updates
Contribute feedback to help improve support documentation and services

What we offer

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Fulltime

Account Support Specialist

This role has been designed as ‘Onsite’ with an expectation that you will primar...

Location

China , Beijing

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree preferred or Associate degree holder (technical field) with 4-6 years working experience in related fields desired
Broad knowledge of company products and services offerings
Basic knowledge of corporate organization, job, and policies
Comprehensive business, technical, or functional knowledge
Well versed in core technical competencies (OS, networking, core company applications)
Communicate effectively and tactfully to technical level, first- and middle-level management within an organization
Active listening skills and ability to adjust messages to audience level
Problem-solving skills (proactive, reactive and creative)
Able to identify alternative actions, sets appropriate priorities and identifies creative and practical solutions
Technical background or significant technical understanding to communicate with customers and technicians for problem determination and solution implementation

Job Responsibility

Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity
Integrate technical knowledge and business understanding to create solutions for customers
Resolve most technical incidents independently within your technical area
Work with team members to resolve more complex or cross-technology incidents
Identify potential escalations and alert management proactively
Begin to proactively and reactively provide solutions to prevent problems from occurring in area of responsibility
Apply company solutions to meet moderately complex customer needs within area(s) of technical responsibility
Balance internal needs with customer needs within defined parameters
May identify additional services that could lead to future service revenue growth
May provide technical consulting during contract renewal discussions

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Technical Quality Specialist

As a Technical Quality Specialist on the Product Support team, you will be respo...

Location

United Kingdom , London

Salary:

Not provided

Figma

Expiration Date

Until further notice

Requirements

4+ years of experience working in a QA or Support environment for a technical SaaS product
Experience collaborating closely with Engineering and Product teams
Troubleshooting and debugging experience across multiple platforms (Mac, Windows, iOS, and Android)
Consultative communication skills with the ability to tailor a message for your audience
Resilience and adaptability

Job Responsibility

Develop expertise in Figma's products and customer journeys to accurately diagnose sophisticated bugs
Interact with Figma customers daily via support channels such as chat, email, or video calls, taking ownership over complex problems
Contribute to social support efforts by engaging with customers and users on social media and community platforms
Own end-to-end troubleshooting of complex technical issues as the primary point of contact, partnering with Engineering and Product
Adapt to supporting customers across multiple products, including assisting with billing and account management issues as needed
Maintain schedule flexibility, including occasional weekend or holiday coverage, to support customers globally
Recommend tooling and process improvements to enhance with how the team manages to diagnoses bugs
Collaborate cross-functionally as a subject matter expert to help develop customer-facing and internal documentation, including training materials
Act as the voice of the customer by identifying trends and communicating insights to our Product and Engineering teams

IT Support Specialist

The IT Support Specialist will serve as the main point of contact within the Ser...

Location

Mexico , Guadalajara

Salary:

Not provided

Arrive Logistics

Expiration Date

Until further notice

Requirements

English Fluency Required (High B2-C1)
4+ years Customer Service experience, inclusive of 2 years min of service desk or related experience
Experience monitoring and maintaining network and security systems or relevant knowledge
Independent self starter with demonstrated ability to take on increasing levels of responsibility
Great communicator with the ability to work alongside a team across multiple locations
Experience with Active Directory, remote desktop tools, and ticketing systems
Experience with Google Workspace Admin, Okta, hard phone/softphone applications, and other various Enterprise applications preferred
Highly self-motivated and directed
Communicate ideas and recommendations to improve technology and work inefficiencies
Detail oriented, with an emphasis on accuracy & follow-up

Job Responsibility

Work within established troubleshooting guides and knowledge base to resolve tickets within time standards and provide resolutions for support tickets
Provide Service Desk support for all Enterprise IT related applications
Investigate root causes of tickets and proactively work to resolve root issues to reduce the issues
Responsible for prioritizing the resolution of tickets in queue and project work as needed, including for other office locations
Set up and maintain the office network, computer setup, distribution and employee onboarding
Provide replacement equipment in accordance with department policy
Track, account for and maintain inventory. Collect and track equipment after terminations or after it is no longer needed by employees. Ensure that equipment inventory is secured at all times. Submit requests for equipment orders. Report any missing or stolen equipment immediately
Handle complex issues and escalations independently, pulling in the other Service Desk teams as needed
Independently (or in collaboration with building staff), support, update, maintain IT conference room spaces and A/V equipment
Attend all meetings unless you receive approval to not attend in advance

What we offer

Take advantage of our benefits including monthly grocery vouchers, vacation days, savings fund, medical insurance (including dental and vision plans) and more
Leave the suit and tie at home
our dress code is casual
Enjoy office wide engagement activities, team events, happy hours and more
Work in our new Guadalajara office located in Torre 1500 (Av. Americas 1254) within the plaza, you’ll find cafes and a wide variety of local restaurants
Start your morning with free coffee
Maximize your wellness with free counseling sessions through our Employee Assistance Program
Get paid to work with your friends through our Referral Program

Fulltime

Customer Support Team Specialist

We are looking for a Patient Support Team Specialist to join our growing team at...

Location

United Kingdom , London, Islington

Salary:

Not provided

Boots

Expiration Date

Until further notice

Requirements

Solid experience providing customer support or call centre experience
Strong written and verbal communication skills
Address the root causes of issues, take the appropriate corrective actions, and develop/improve on current processes
Understand key drivers to increase customer satisfaction – both in terms of quality and on-time delivery
Ability to make clear suggestions for further investigative steps to help quickly home in on root causes of network issues and resolve the problem
Strive to WOW our patients and your teammates by going above and beyond everyday
Minimum of an FTTC connection with internet speeds of 20Mbps download and5Mbps upload

Job Responsibility

Be the face of Boots Online Doctor to our patients, supporting them before, during and after their treatment journey by answering queries and providing customer care excellence at all times
Liaising with our patients, clinical team and Boots pharmacies as well as supporting other operational activities
Deliver the highest quality support whether via phone, message or webchat
Be a curious investigator, who can get stuck into technical problem solvers whilst listening to concerns with empathy
Work rota-based shifts, typically 4 weekdays and 1 weekend shift (either Saturday or Sunday), between 8am and 8pm

What we offer

Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme

Fulltime

Project Support Specialist

The Project Support Specialist plays a key role in driving the success of advanc...

Location

United States , Columbus

Salary:

Not provided

ADB Safegate

Expiration Date

Until further notice

Requirements

Associates Degree in EET or Mechanical Engineering or 5 years related experience related to mechanical and electrical design of systems or technical build of systems
Two (2) to four (4) years of CAD work experience in an engineering work environment
Possesses extensive skills in AutoCAD®
Ability to travel up to 10%
Ability to manage multiple projects/priorities at the same time
Ability to work non-standard work hours as needed/required

Job Responsibility

Generating and supporting all mechanical assembly and electrical wiring drawings associated with advanced projects in addition to all bill of material (BOM) entry and new parts generation
Supporting all aspects of system drawing packages
submittal, production release and as-installed drawings
Full ownership of the procurement and scheduling for the assigned products
Collaborating with strategic supply chain team for support and escalation of known issues
Communicating with project engineering on scheduling and material lead times
Aligning of parts to production schedule (expediting, push outs), procurement of maintenance, operations and repair (MRO), materials, and MRBR regular updates
Maintaining a production schedule for each assigned project for the project team, ensuring On Time Delivery (OTD) of procured parts and shipment from the production release though shipment stages
Building advanced system substations and computers to project design specification and system prints
Supporting Project & System engineer on Factory Acceptance Testing, validation, tear down and shipment to customer sites

What we offer

A dynamic and challenging environment that encourages growth and learning
Opportunities to shape the future of our industry and make a significant impact on our company's business
A collaborative culture that values innovation, integrity, and inclusivity
Competitive compensation packages, including health benefits etc

Fulltime

Practice Support Specialist

Join Aledade's mission to transform healthcare delivery as a Practice Support Sp...

Location

United States , Nashville; Atlanta; Minneapolis; Austin; Seattle; Raleigh; Pittsburgh

Salary:

75000.00 - 90000.00 USD / Year

Aledade, Inc.

Expiration Date

Until further notice

Requirements

Minimum of four year’s experience in troubleshooting Application issues in healthcare settings
Demonstrate competency in HL7 SIU and/or ADT, HIPAA X12 837, or CCDA (understand basic structure of the files & translate it against the specs)
Experience using SQL
Experience working with SFTP and VPN connectivity
Demonstrate ability in time management, self task prioritization, proactive approach in resolving issues, attention to details
Demonstrate excellent problem solving skills
Demonstrate ability to communicate with stakeholders in clear and concise manner, including upward communication
Bachelor Degree in Health Informatics, Information Technology, or related fields, 4+ years experience working in the interoperability field, troubleshooting healthcare application/data issues, or demonstrating combined competencies

Job Responsibility

Assist customers with chat issues that are beyond analyst scope
Troubleshoot tickets that require in-depth technical assistance
Handle multiple support issues simultaneously
Escalate issues to the next level support to reduce resolution times
Determine correct diagnosis (root cause of issues) and correctional procedures
Troubleshoot or administer troubleshoot of connectivity issues that require assistance from Foundation team: SFTP and VPN connection issues
Triage vendor reported issues
Escalate issues to interface vendors
Own and execute tasks that are part of a project in an initiative with supervision and direction from the initiative owner

What we offer

Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options

Fulltime

Technical Support Specialist 4

Sanmina

Location:
Mexico , Tlajomulco de Zuniga

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 22, 2026

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Technical Support Specialist 4

Sanmina

Location:Mexico , Tlajomulco de Zuniga

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 22, 2026

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Location:
Mexico , Tlajomulco de Zuniga

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
January 22, 2026