Technical Support Officer in Automotive Job at 360 Resourcing Solutions (Ashton-Under-Lyne)

Technical Support Officer in Automotive

We are looking for a Technical Support Officer in Automotive to join us, startin...

Location

United Kingdom , Ashton-Under-Lyne

Salary:

25493.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

At least a relevant level 2 vehicle maintenance qualification or equivalent
thorough knowledge of the Automotive sector
ability to perform a technical support role to contribute to effective learning
strong team player with excellent communication skills

Job Responsibility

Maintaining cleanliness and promoting a work-ready environment for Automotive students
maintain stock and maintenance records in line with college and departmental requirements
support teaching staff to ensure high levels of Health and Safety awareness are upheld
maintain an inclusive learning environment for all learners

What we offer

Local Government Pensions scheme
Free on site Gym at Beaufort Road
Beauty treatments and haircuts
Health care cash plan via Simply Health
saving clubs via Manchester Credit Union
Cycle to work
Costa Coffee on site
Onsite bakery products at Tameside One
The Restaurant at Tameside One
Retail discounts

Fulltime

Technical Automotive Trainer

Why Valvoline Global Operations? At Valvoline Global Operations, we’re proud to ...

Location

United States , Wichita

Salary:

Not provided

Valvoline

Expiration Date

Until further notice

Requirements

Minimum of 2 to 4 years training experience
BA Degree preferred or equivalent experience
Familiarity with "do it for me"(DIFM) automotive or heavy-duty market experience
Strong track record of training and/or sales experience
Working knowledge of Microsoft Office Suite, primarily Teams, PPT, Excel
Working knowledge of Salesforce.com and Valvoline DASH (internal candidates)

Job Responsibility

In-store support (including classroom training & virtual training)
Planning, preparing, and scheduling for training and deliver appropriate training solutions to maximize Valvoline product growth in our Key & Strategic Accounts
New program launch & support (ex. Onboarding new rooftops)
Assist in training of new team members
Deliver store and area level Valvoline Insights & Analytics (Scorecards / Business Analytics) to drive increase in organic sales results
Personal development: preparing for next role within Valvoline. (i.e Account Exec, Sales, Team Leader)

Fulltime

Technical Automotive Trainer

Why Valvoline Global Operations? At Valvoline Global Operations, we’re proud to ...

Location

United States , Omaha

Salary:

Not provided

Valvoline

Expiration Date

Until further notice

Requirements

Minimum of 2 to 4 years training experience
BA Degree preferred or equivalent experience
Familiarity with "do it for me"(DIFM) automotive or heavy-duty market experience
Strong track record of training and/or sales experience
Working knowledge of Microsoft Office Suite, primarily Teams, PPT, Excel
Working knowledge of Salesforce.com and Valvoline DASH (internal candidates)

Job Responsibility

In-store support (including classroom training & virtual training)
Planning, preparing, and scheduling for training and deliver appropriate training solutions to maximize Valvoline product growth in our Key & Strategic Accounts
New program launch & support (ex. Onboarding new rooftops)
Assist in training of new team members
Deliver store and area level Valvoline Insights & Analytics (Scorecards / Business Analytics) to drive increase in organic sales results
Personal development: preparing for next role within Valvoline (i.e Account Exec, Sales, Team Leader)

Fulltime

Technical Support Engineer

Are you a skilled mechanic ready to transition from the shop floor to a dynamic ...

Location

United Kingdom , Walsall

Salary:

Not provided

RAC

Expiration Date

Until further notice

Requirements

A minimum NVQ Level 3 (or equivalent) in Motor Vehicle Engineering
Level 3 EV Trained (Or desire to work towards)
A minimum of 5 years' experience as a vehicle technician, mechanic or in a workshop controller role
Strong working knowledge of diagnostic systems and repair procedures
Clear, professional communication - both written and verbal
Comfortable with Microsoft Office and case management systems

Job Responsibility

Provide remote assistance to patrols, retailers and customers to guide real-time repairs and resolve vehicle issues efficiently
Support our internal roadside teams with live diagnostics, helping to increase first-time fix rates and reduce the need for vehicle recovery
Manage technical complaints by working with customers, case managers, manufacturers and the dealer network to reach fair and timely resolutions
Monitoring and sharing technical insights to keep RAC and Motability Operations aligned with evolving technologies
Ensuring warranty processes are applied fairly and consistently across the retailer network

What we offer

Holiday allowance of 23 days (rising to 25 with service) + bank holidays
Family leave support including paid time off, flexibility and resources to help balance work and family commitments
Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings
2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering
Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household
Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options
Free RAC Ultimate Complete Breakdown Service from day one
Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more
Once you've passed probation, you'll automatically join our Colleague Share Scheme, awarding you a share value. The value of this increases as the business continues to grow.

Fulltime

Automotive Technical Advisor

Are you looking for a new opportunity? If you have automotive technician experie...

Location

United States , Houston

Salary:

Not provided

Assessfirst

Expiration Date

Until further notice

Requirements

A minimum of 2 to 4 years automotive experience required
current ASE certification is preferred but previously certified individuals will be considered
Field-related management experience is preferred
Must have dealership experience
Ideal experience required: Assistant Manager, Shop Foreman
Highly motivated, adaptive, and autonomous with the ability to deliver results
Ability to travel locally to dealerships within a designated area
Ability to analyze and document vehicle case updates using Microsoft Excel
Ability to communicate technical information to all levels
Ability to analyze data and create custom reports using provided templates

Job Responsibility

Assessing and solving technical escalations
Providing online and in-dealership technical assistance
Leading discussions and acting as a subject matter expert
Managing recall requirements and ensuring Required Service Updates (RSU) are completed and following up to ensure a reduction in buybacks
Interacting with the team as the quality feedback liaison
Providing dealership consultations on repair order documentation, repair service agreements, and facility inspections
Ensuring the improvement of the customer experience and increasing “fixed first visit” cases
Analyzing and making suggestions related to repair shop process improvements and offering proactive business planning with a focus on the customer experience

What we offer

Full-time position with benefits effective the first of the month following 30 days of employment
Benefits include Health, Rx, Dental, Vision Insurance, 401k Savings Plan, Health Savings Account, Disability Insurance plans, and employee discounts
Hybrid work environment: 3 days field work with local travel and 2 days work from home per week on average with little to no weekend work
Monthly paid car allowance
Paid standard US holidays and paid vacation time

Fulltime

Automotive Technical Advisor

Are you looking for a new opportunity? If you have automotive technician experie...

Location

United States , Dallas

Salary:

Not provided

Assessfirst

Expiration Date

Until further notice

Requirements

A minimum of 2 to 4 years automotive experience required
current ASE certification is preferred but previously certified individuals will be considered
Field-related management experience is preferred
Must have dealership experience
Ideal experience required: Assistant Manager, Shop Foreman
Highly motivated, adaptive, and autonomous with the ability to deliver results
Ability to travel locally to dealerships within a designated area
Ability to analyze and document vehicle case updates using Microsoft Excel
Ability to communicate technical information to all levels
Ability to analyze data and create custom reports using provided templates

Job Responsibility

Assessing and solving technical escalations
Providing online and in-dealership technical assistance
Leading discussions and acting as a subject matter expert
Managing recall requirements and ensuring Required Service Updates (RSU) are completed and following up to ensure a reduction in buybacks
Interacting with the team as the quality feedback liaison
Providing dealership consultations on repair order documentation, repair service agreements, and facility inspections
Ensuring the improvement of the customer experience and increasing “fixed first visit” cases
Analyzing and making suggestions related to repair shop process improvements and offering proactive business planning with a focus on the customer experience

What we offer

Full-time position with benefits effective the first of the month following 30 days of employment
Benefits include Health, Rx, Dental, Vision Insurance, 401k Savings Plan, Health Savings Account, Disability Insurance plans, and employee discounts
Hybrid work environment: 3 days field work with local travel and 2 days work from home per week on average with little to no weekend work
Monthly paid car allowance
Paid standard US holidays and paid vacation time

Fulltime

Automotive Technical Advisor

Are you looking for a new opportunity? If you have automotive technician experie...

Location

United States , Houston

Salary:

Not provided

Assessfirst

Expiration Date

Until further notice

Requirements

A minimum of 2 to 4 years automotive experience required
current ASE certification is preferred but previously certified individuals will be considered
Field-related management experience is preferred
Must have dealership experience
Ideal experience required: Assistant Manager, Shop Foreman
Highly motivated, adaptive, and autonomous with the ability to deliver results
Ability to travel locally to dealerships within a designated area
Ability to analyze and document vehicle case updates using Microsoft Excel
Ability to communicate technical information to all levels
Ability to analyze data and create custom reports using provided templates

Job Responsibility

Assessing and solving technical escalations
Providing online and in-dealership technical assistance
Leading discussions and acting as a subject matter expert
Managing recall requirements and ensuring Required Service Updates (RSU) are completed and following up to ensure a reduction in buybacks
Interacting with the team as the quality feedback liaison
Providing dealership consultations on repair order documentation, repair service agreements, and facility inspections
Ensuring the improvement of the customer experience and increasing “fixed first visit” cases
Analyzing and making suggestions related to repair shop process improvements and offering proactive business planning with a focus on the customer experience

What we offer

Full-time position with benefits effective the first of the month following 30 days of employment
Benefits include Health, Rx, Dental, Vision Insurance, 401k Savings Plan, Health Savings Account, Disability Insurance plans, and employee discounts
Hybrid work environment: 3 days field work with local travel and 2 days work from home per week on average with little to no weekend work
Monthly paid car allowance
Paid standard US holidays and paid vacation time

Fulltime

Technical Automotive Trainer

The role of a Field Training Specialist is to maximize the effectiveness of stor...

Location

United States , Chicago

Salary:

Not provided

Valvoline

Expiration Date

Until further notice

Requirements

BA Degree preferred or equivalent experience
Minimum one year of training experience
Familiarity with “do it for me” (DIFM) automotive or heavy-duty market experience
Strong track record of training and/or sales experience
Working knowledge of Microsoft Office Suite, primarily Teams, PPT, Excel (or equivalent)
Driven for Results
Execution mindset
Planning and Organization
Detail oriented
Communication Skills

Job Responsibility

In-store support (including classroom training & virtual training)
Planning, preparing, and scheduling for training and deliver appropriate training solutions to maximize Valvoline product growth in our Key & Strategic Accounts
New program launch & support (ex. Onboarding new rooftops)
Personal development: learning and understand Valvoline and our tools, becoming a successful Field Training Specialist

What we offer

Health insurance plans (medical, dental, vision)
HSA and flexible spending accounts
401(k)
Incentive opportunity
Life insurance
Short and long-term disability insurance
Paid vacation and holidays
Employee Assistance Program
Employee discounts
Tuition reimbursement

Fulltime

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Technical Support Officer in Automotive

Job Description

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