Technical Support Manager Job at Capital International (Cape Town)

Technical Support Manager

Capital International

Location:
South Africa , Cape Town

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The AML Manager is responsible for overseeing the firm’s Anti‑Money Laundering (AML) and Counter‑Terrorist Financing (CTF) framework, ensuring compliance with regulatory obligations, managing AML analysts, and providing guidance on complex investigations, escalations, and high‑risk client assessments. This role partners closely with Compliance, Risk, Legal, and Front‑Office teams to mitigate financial crime risk and maintain strong governance standards.

Job Responsibility:

Oversee periodic reviews, and EDD on high‑risk customers (PEPs, sanctions exposure, high‑risk jurisdictions, complex structures)
Ensure KYC files adhere to regulatory standards and internal policies
Maintain and enhance AML/CTF policies, procedures, and risk assessments
Monitor compliance with applicable regulations
Assist with thematic reviews and control testing to identify gaps and improvement opportunities
Sign off reviews to a high regulatory standard
Manage, mentor, and develop AML/KYC administrators
Conduct quality reviews of period reviews, KYC files, and screening alerts
Provide training across teams on AML risks, typologies, red flags, and regulatory changes
Manage escalations from analysts and provide guidance on complex cases
Serve as a point of contact for audits, inspections, and regulatory inquiries
Ensure timely submission of AML reporting and support internal/external audit reviews
Track regulatory developments and ensure stakeholder awareness
Support enterprise‑wide financial crime risk assessments
Identify emerging AML risks and recommend mitigating controls
Support governance committees with MI, reporting packs, quality metrics, and case metrics
Oversee and approve periodic reviews (standard, high‑risk, and enhanced review cycles) ensuring files meet regulatory and internal policy requirements
Provide final sign‑off on periodic review cases, including PEPs, adverse media, sanctions exposure, and multi‑jurisdictional structures
Ensure completeness and accuracy of all CDD/EDD documentation before sign‑off, including ownership verification, source of wealth analysis, and updated risk assessments
Perform quality assurance checks on periodic review files escalated by analysts, identifying gaps, errors, or policy deviations and guiding corrective action
Assess and validate risk rating outcomes to ensure consistency with the firm’s risk methodology and financial crime risk appetite
Escalate material issues identified during periodic reviews to Compliance, MLRO, or senior management where relevant
Monitor review timeliness to ensure that all periodic reviews are completed within required regulatory deadlines and internal SLAs
Support continuous improvement by identifying recurring issues in periodic reviews and recommending training, process enhancements, or policy updates
Document rationale for approvals or rejections, ensuring audit‑ready records that demonstrate robust financial crime oversight
Assess and interpret complex corporate structures, including multi‑layered entities, holding companies, SPVs, foundations, and offshore jurisdictions
Review and validate Ultimate Beneficial Ownership (UBO) across corporate and trust setups, ensuring transparency and alignment with regulatory standards
Evaluate trust arrangements, including discretionary, fixed, charitable, and purpose trusts, to identify the settlor, beneficiaries, protectors, and controllers
Identify financial crime red flags associated with opaque ownership structures, nominee arrangements, and jurisdictions with elevated AML risk
Provide guidance to analysts on breaking down and documenting complex ownership chains for onboarding, periodic reviews, and EDD workstreams
Ensure accurate risk assessment of entity structures, taking into account control mechanisms, economic purpose, and risk‑relevant relationships

Requirements:

Strong knowledge of AML regulations and frameworks (FATF, AML/CFT)
Expertise in transaction monitoring systems, name screening tools, and case management platforms
Strong analytical skills with the ability to identify patterns, red flags, and typologies
Exposure to cross‑border regulatory requirements
Experience implementing new AML systems or enhancing transaction monitoring rules
Working knowledge of fraud risk, sanctions compliance, and KYC onboarding operations
Proven experience reviewing, approving, and quality‑checking periodic AML/KYC reviews for corporate, trust, or private clients
Strong understanding of periodic review frameworks, refresh cycles, and regulatory expectations (including high‑risk review standards)
Ability to independently assess complex structures and provide well‑reasoned recommendations or sign‑off decisions
Strong understanding of corporate entity types (LLCs, LLPs, partnerships, foundations, SPVs, funds) and their AML implications
Proven ability to analyse trust structures, including roles, legal obligations, and beneficial ownership considerations
Experience handling clients with cross‑border ownership or multi‑layered structures
Ability to simplify and communicate complicated structures to stakeholders, auditors, or regulators
Confidence in interpreting legal documents such as trust deeds, share registers, partnership agreements, and foundation statutes
Effective people manager with experience coaching and developing teams
Excellent written and verbal communication skills for senior stakeholders and auditors
Strong decision‑making capability under pressure
High attention to detail and ability to manage multiple priorities
Managing large AML teams or operational hubs
Bachelor’s degree in Finance, Accounting, Economics, Law, Criminology, or related field (Master’s preferred)
5–8+ years of AML/Financial Crime experience, with at least 2 years in a leadership role
Professional certifications preferred
Experience in banking, asset management, investment services, payments, or fintech
Familiarity with regulatory bodies in the region (FSC. FSCA)

What we offer:

Medical aid and GAP cover
RA scheme
Flexible hours
Volunteering opportunities
Training and development opportunities
Opportunities to take advantage of our own products

Additional Information:

Job Posted:
February 24, 2026

Capital International - All Job Offers

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