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Technical Support (Finance Specialist)

adyen.com Logo

Adyen

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Location:
Japan , Tokyo

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As a Finance Support Specialist you will be an expert on Adyen’s finance and treasury platform. You will be part of an international team providing support to the financial teams of our merchants all over the globe to facilitate their operations and ability to grow. Your first focus will be the handling of local Japanese merchant inquiries to deliver seamless local services, and also support global inquiries. Ultimately your team will be responsible for helping our merchants in using our financial products at full magnitude and advising our product teams on how to best address development resources.

Job Responsibility:

  • Be the first point of contact for our merchants and commercial teams for financial-related issues
  • Educate and advise our merchants’ financial teams on how to best gain value from our platform, products and features
  • Receive and analyze merchant pain points and work closely with Adyen’s Finance Product and Development teams to improve or build new products to facilitate merchant’s operations

Requirements:

  • Minimum 3 years of experience, with exposure to financial products (issuing, business accounts, capital/business financing) within a Banking or Fintech environment
  • Strong analytical skills and interest to know more about financial products for the payments industry and can easily get familiar with our internal accounting systems
  • Strong commercial acumen and not afraid of being in direct contact with our merchants
  • Ability to make quick informed decisions under pressure and prioritize appropriately based on urgency, necessity and both internal and external requests
  • Excellent written and verbal communication skills both in Japanese and English
  • Previous exposure to environments rich in uncertainty and a resulting track record of successfully dealing with ambiguity
  • Advanced level of proficiency with MS Excel

Nice to have:

Any other language besides Japanese and English is a plus

Additional Information:

Job Posted:
March 05, 2026

Work Type:
On-site work
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