Technical Support Engineering - SCCM Job at Microsoft Corporation (Multiple Locations)

Senior Systems Engineer

We are seeking a Senior Systems Engineer to join our IT team in Downtown Los Ang...

Location

United States , Los Angeles

Salary:

135000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

7+ years of experience in systems engineering or a related role
Expertise in SCCM, Intune, and Autopilot for device and endpoint management
Strong understanding of networking and infrastructure management
Hands-on experience with Azure services and cloud management
Experience with scripting (PowerShell, Python, or similar) for automation
Excellent problem-solving skills and the ability to work independently in a fast-paced environment

Job Responsibility

Architect, deploy, and maintain SCCM, Intune, and Autopilot for seamless device management and provisioning
Oversee and optimize networking infrastructure, ensuring reliability and performance
Manage and secure Azure environments, implementing best practices for identity, access, and cloud governance
Troubleshoot and resolve complex infrastructure issues while providing technical leadership and guidance
Collaborate with cross-functional teams to support IT operations and drive continuous improvements
Document system configurations, procedures, and best practices

What we offer

Competitive salary (up to $135,000 base) with a comprehensive benefits package
Opportunity to work with cutting-edge cloud and networking technologies
Hybrid work model in Downtown Los Angeles
A collaborative environment with opportunities for professional growth and innovation

Fulltime

Intune Technical Support Engineer

Within CE&S, the Customer Service & Support (CSS) organization builds trust and ...

Location

Romania , Multiple Locations

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Candidate must have hands-on working experience in technical support, technical consulting experience, or information technology experience
Candidate must have worked in global customer service environment resolving complex technical issues
Must have worked on sys-admin, active directory, etc.
Technical skills: Intune and SCCM
MDM platforms
Software and Patch Deployment
PKI Infrastructure
Operating System Deployment
English Language: fluent in reading, writing and speaking
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role

Job Responsibility

Response and Resolution: You own, investigate and solve customer technical issues. You collaborate within and across teams, leveraging troubleshooting tools and practices
Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness
Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements

Fulltime

Sr Engineer, Systems Design - End User Computing

Join our team as a Sr. Engineer in End User Computing and seize the opportunity ...

Location

United States , Bellevue; Overland Park; Bothell

Salary:

92600.00 - 167100.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree Engineering/Computer Science
5 yrs Technical engineering experience
Focus: Able to communicate goals in support of the business' mission.
Drive: Self-motivated and able to work well under pressure.
Teamwork: Ability and desire to work in concert with others on our team.
Communication: Ensure that information is passed on to others who should be kept advised.
Customer Focus: Demonstrate concern and meet external and/or internal customers’ needs.
Analytical: Tackle problems by using a logical, systematic, sequential approach.
Technical Expertise: Demonstrate depth of knowledge and skill in a technical area.
Forward Thinking: Anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies.

Job Responsibility

Technical System Expertise: Demonstrate a strong understanding of end-user computing parameters and configurations, with proficiency in major client Operating Systems (Windows, MacOS, Linux), Microsoft SCCM, Microsoft Intune/Autopilot for optimal system management.
Technical Engineering Services: Support engineering projects through the application of sophisticated engineering practices
lead testing and inspections
produce detailed reports and complex analyses.
Innovation: Develops, designs and implements new insights which improve end-user computing systems/processes/services.
Technical Writing: Writes sophisticated technical documentation that outlines the architecture, capabilities, limitations, and benefits of end-user computing technologies.
Technical Leadership: Supervise and stay informed about relevant industry technologies and standards.
Strategic Technology Vision: Performs evaluations of new devices to ensure compatibility with existing environment and T-Mobile performance standards.
Also responsible for other Duties/Projects as assigned by business management as needed.

What we offer

medical, dental and vision insurance
a flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off and up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care
enhanced family support

Fulltime

Technical Support Engineer - Windows Commercial Devices and Deployment

Within CE&S, the Customer Service & Support (CSS) organization builds trust and ...

Location

Australia , Sydney

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Australian Citizen located in Australia
5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience
Windows System Administration, Configuration, including a good basic understanding of: Registry, Windows Activation, Windows Setup and Upgrade, Windows update, Windows Security (TPM, Bitlocker, MBAM, WDAC)
Experience managing Windows Update for Business, including compliance and deferral policies
Proficiency in Windows Setup & Upgrade scenarios including in-place upgrades and clean installs
Familiarity with Windows Activation processes and troubleshooting
Knowledge of BitLocker encryption and TPM (Trusted Platform Module) management
Familiarity with Windows Defender Application Control and Smart App Control
Familiarity with OS deployment tools and methodologies (e.g. MDT, SCCM, Autopilot)
Understanding of compliance management and policy enforcement in enterprise environments

Job Responsibility

Own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams, leveraging troubleshooting tools and practices
Lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others
Deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness
Engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools, driving Microsoft product improvements

Fulltime

Technical Support Engineer - Intune

Within CE&S, the Customer Service & Support (CSS) organization builds trust and ...

Location

Portugal , Lisbon

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Candidate must have hands on working experience in technical support, technical consulting experience, or information technology experience
Candidate must have worked in global customer service environment resolving complex technical issues
Must have worked on sys-admin, active directory, etc.
SCCM- Config Manager experience/Cloud experience will be a plus
English Language: fluent in reading, writing and speaking
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role

Job Responsibility

Response and Resolution: You own, investigate and solve customer technical issues. You collaborate within and across teams, leveraging troubleshooting tools and practices
Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge
You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness
Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements

Fulltime

Senior Technical Support Engineer - XDR

You will work firsthand with our valued customers to address their complex post-...

Location

India , Bengaluru

Salary:

Not provided

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

BE/B.Tech engineering, equivalent technical degree or equivalent military experience required
5 to 10 years of relevant experience with strong communication and customer service skills
Required experience with Windows OS, Linux OS and macOS based applications (Installation, troubleshooting, Debugging)
Endpoint security technologies experience (XDR, SOAR, SIEM, etc.)
Experience understanding malware, exploits, operating system structure, and behavior
Experience with Android OS based applications (Installation, troubleshooting, Debugging)
Strong experience with MS environment (SCCM, GPO, AD, MSSQL, IIS)
Experience with EndPoint security software is a plus (Antivirus, DLP, IPS, NAC)
Knowledge of SIEM, vulnerability management tools, and firewalls

Job Responsibility

Respond to user-reported issues in adherence to established Service Level Agreements
Triage customer reported issues and respond to them via ticketing system, phone or remote sessions
Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise
Identify the area of fault (code, environment, or configuration) and work with the appropriate team(s) to implement the fix
Provide timely feedback on the development process on customer-reported product problems
Document actions to effectively communicate information internally and to customers
Facilitate root cause investigations and manage the implementation of corrective and preventative measures

What we offer

FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees
mental and financial health resources
personalized learning opportunities

Sr. IT Manager, APAC

The Sr. IT Manager in the Customer Technology Services team is responsible for w...

Location

Singapore; India , Singapore; Mumbai

Salary:

Not provided

Collinson

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
5+ years of experience in IT support, with at least 2 years in a team lead role
Strong knowledge of end user / customer technologies, including Windows/Mac OS, Microsoft 365, collaboration tools (e.g., Teams, Zoom), and endpoint management platforms (e.g., Intune, SCCM, JAMF, PDQ, etc.)
Proven experience managing global teams or working in a follow-the-sun support model
Excellent interpersonal and communication skills, with the ability to lead across cultures and time zones
Strong organizational and problem-solving abilities with a focus on continuous improvement
Ability to handle competing priorities and adapt to changing demands
Technical acumen and troubleshooting
Workload planning and resource allocation
Customer focus and stakeholder management

Job Responsibility

Team Leadership & People Management: Supervise, mentor, and motivate a team of Customer Technology Services Engineers, supporting their professional growth, conducting regular performance reviews, and coordinating training or upskilling as needed
Workload Management: Allocate and balance work assignments based on team capacity, project priorities, and customer needs, ensuring timely completion of tasks and optimal resource utilization
Operational Oversight: Monitor daily CTS activities (including but not limited to Vulnerability management and Patch/Update management, conference room readiness), track key metrics, and drive continuous improvement initiatives to enhance service quality and efficiency
Collaboration & Communication: Facilitate effective communication within the team and with other departments, ensuring shared understanding of goals, expectations, and best practices
Customer Engagement: Work closely with customers (internal and external) to understand their technology needs, fulfil service requests, resolve incidents, resolve escalated incidents, and ensure high levels of customer and CTS Engineer satisfaction
Technical Guidance: Provide guidance and support to CTS Engineers on complex technical issues
serve as an escalation point for critical / major incidents
Project Participation: Collaborate with other stakeholders on project planning, implementation, and post-project reviews when CTS Engineers are needed for project support
Reporting: Maintain clear records on team performance, workload distribution, customer feedback, and areas for improvement
provide regular updates to management

Desktop Support Technician

The Desktop Support Technician provides frontline technical support for desktop ...

Location

United States , Greenwood Village

Salary:

23.58 USD / Hour

TTEC

Expiration Date

Until further notice

Requirements

Associate degree in Computer Science, Information Technology, Engineering, or equivalent combination of education and experience
Strong knowledge of IT support practices, including installation, configuration, and troubleshooting of desktop operating systems
Familiarity with PC hardware, Microsoft software applications (e.g., MS Office), SCCM, DHCP, Active Directory, Group Policies, and imaging processes
High attention to detail in planning, reporting, and execution
proactive in resolving issues and improving work practices
Ability to work in a fast-paced environment
strong time management for daily tasks and projects
Able to work additional hours as required

Job Responsibility

Diagnose and resolve hardware and software issues for desktops, laptops, and peripherals
Perform manual software installations and updates as required
Monitor and maintain endpoint compliance
Track DHCP IP pools and initiate VLAN requests to network teams
Provide technical assistance and customer service to end users, both in-person and remotely
Maintain and update documentation, including SOPs, job aids, FAQs, and the site master document
Conduct preventative maintenance on computers and peripherals

What we offer

Knowledgeable, encouraging, supporting and present leadership
Diverse and community minded organization
Career-growth and lots of learning opportunities for aspiring minds
Competitive compensation, performance bonus opportunities, benefits

Fulltime

Technical Support Engineering - SCCM

Microsoft Corporation

Location:
India , Multiple Locations

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 03, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Technical Support Engineering - SCCM

Senior Systems Engineer

Intune Technical Support Engineer

Sr Engineer, Systems Design - End User Computing

Technical Support Engineer - Windows Commercial Devices and Deployment

Technical Support Engineer - Intune

Senior Technical Support Engineer - XDR

Sr. IT Manager, APAC

Desktop Support Technician

Technical Support Engineering - SCCM

Microsoft Corporation

Location:India , Multiple Locations

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:March 03, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Technical Support Engineering - SCCM

Senior Systems Engineer

Intune Technical Support Engineer

Sr Engineer, Systems Design - End User Computing

Technical Support Engineer - Windows Commercial Devices and Deployment

Technical Support Engineer - Intune

Senior Technical Support Engineer - XDR

Sr. IT Manager, APAC

Desktop Support Technician

Location:
India , Multiple Locations

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
March 03, 2026