Technical Support Engineering Manager - Dynamics Job at Microsoft Corporation (Kuala Lumpur, Bukit Jalil)

Technical Support Engineer

The Technical Support Engineer role at Hewlett Packard Enterprise involves solvi...

Location

Costa Rica , Heredia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in engineering or equivalent
Minimum of 5 years of technical assistance center experience, with 2+ years in a leadership role
Demonstrated experience managing customer service support personnel in cross-functional, matrix-based management work environments
In-depth knowledge of Juniper Networks or similar network company and system products
Excellent Communication Skills – Clear and Crisp communication (email and verbal), Ability to adapt the communication based on the audience
Ownership and Problem – Solving mindset
Ability to work with different stakeholders for outcomes
Obsess about Quality – Strive for delivering quality output in every interaction
Encourage diversity and innovation
Juniper products knowledge and Junos experience / certifications would be an added advantage

Job Responsibility

Work in a highly dynamic and technical environment with relentless focus on delivering excellence to Juniper customers
Ensure that the necessary processes and policies are in place and are adhered to in effort to meet the service level agreements and customer satisfaction goals of the organization
Understand customer’s impact, prioritize, own, and effectively communicate among various stakeholders
Manage and lead a team of high-performance Technical Support Engineers who deliver support to customers of security product range of Juniper
Deliver Remarkable & differentiated customer support experience and achieve high customer satisfaction (CSAT)
Hire, Train & Retain Technical Talent in the team aligning with the Juniper values & business objectives
Metrics management and drive continuous / quality improvement initiatives
Use data/trends to make proactive decisions and drive operational efficiency
Set team goals aligned with company objectives & key results (OKR), periodic performance management, enable team members with career growth plan and development
Prepare and conduct customer operations reviews with the Advanced Services team

What we offer

Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
Career development programs
Unconditional inclusion celebrating individual uniqueness
Flexibility to manage work and personal needs.

Fulltime

Switching-Technical Support Engineer

Solves technical issues across a broad range of technologies (Servers, Storage, ...

Location

Costa Rica , Heredia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

B.E. in Electronics Engineering or Computer Science
3+ years of experience supporting/Designing/implementing IP networks
Experience troubleshooting, implementation and support of large IP networks
Advanced English Level
Excellent verbal and written communication, presentation, and customer handling skills
Ability to logically troubleshoot complex and high impact problems
Technical Support experience supporting critical network infrastructures of Enterprise/Telecom or Cloud customers
In-depth knowledge of: IP Packet flow, OSI layers
Layer 3 - IP and related technologies (ICMP, TCP, IPSec, GRE, QoS, VRRP)
IP routing protocols (BGP, OSPF, ISIS, RIP)

Job Responsibility

Solve technical issues across broad range of technologies (Servers, Storage, Network and SAN) providing Cloud Services solutions for customers
Apply advanced troubleshooting techniques and solution-oriented, data driven approaches to proactively identify and correct service degradation issues
Take end-to-end ownership and communication (internal and external) of solutions from deployment to end-of-life
Monitor, manage and administer health, capacity & performance of Cloud Services
Architect and develop tailored solutions through various customer contact channels in hybrid environment
Provide incident & problem resolution, and change, performance & capacity management
Work in highly dynamic TAC (Technical Assistance Center) environment with high focus on customer satisfaction
Determine problems quickly and deliver remarkable customer experience
Be customer advocate for timely resolution of problems
Take ownership for problem resolution, problem reproduction and escalation

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Technical Manager, Software Engineering

Cricut is looking for a highly motivated and inspirational hands-on Angular Engi...

Location

United States , South Jordan

Salary:

Not provided

Cricut

Expiration Date

Until further notice

Requirements

Highly Proficient in Angular16+, typescript, JavaScript, ES8+, HTML5, CSS3 + Common CSS Preprocessors
Proficient in test driven development, automated testing, and the use of testing frameworks
Experience with Webpack, NodeJS, Electron
Experience with Less/Sass CSS Pre-processors
In-depth experience in working with Scalable Vector Graphics & vector graphics editing
Experience in modular and scalable software development
Experience maintaining a living and complex codebase with a modern stack
Designing and developing modular, reusable, testable front-end components
Desire to learn cutting edge technology to solve complex business problems
An appreciation for good design, and the desire to translate visual ideas into working, efficient code

Job Responsibility

Lead and support a team of software engineers
Spend ~30% of time in the code (reviewing code, PRs, etc.)
Mentor and coach team members regularly
Set goals, give feedback, and manage performance
Foster a collaborative and inclusive team culture
Guide Agile/Scrum development practices
Partner with product and design teams
Plan and prioritize team projects
Break down work and manage timelines
Support architectural planning and technical direction

Fulltime

Engineering Manager, Product Engineering

Engineering is the backbone of Everlaw. We build features that delight our custo...

Location

United States , Oakland

Salary:

198000.00 - 250000.00 USD / Year

Everlaw

Expiration Date

Until further notice

Requirements

BS/MS or PhD in Computer Science (or equivalent)
Sound foundational understanding of a wide range of computer science topics and concerns relating to system and software design
At least 5 years of experience as a senior engineer building product features and full-stack web applications
Good dynamic range that you apply to different situations - you can step back and empower, while also diving deep into the code to understand the details
Ability to communicate at the right altitude with both technical and non-technical stakeholders
Experience working with stakeholder teams (internal and/or external) in setting and collaborating on technical roadmaps
Experience communicating with customers articulating to them how the platform works on reliability, security and compliance matters
At least 1 year experience leading software engineers - either as a manager managing engineers or as a technical lead managing the technical workstreams of software engineers
Experience managing the technical workstreams of software engineers and supporting them in execution
Demonstrated ability to lead an inspired, high performing and highly motivated and accountable team

Job Responsibility

Build features and functionality for the Everlaw core product
Work closely with Product, Design, DevOps, Security Engineering and application engineering leads to synthesize requirements and prioritize efforts
Lead roadmapping, resourcing and execution for critical features and capabilities
Support and coach engineers in their career development and growth
Work closely with Engineering Operations team to improve processes to help with goal setting, empowerment and execution across Everlaw Engineering efforts
Critically observe and understand Everlaw’s platform, tooling and processes
Understand current and upcoming challenges and requirements from the viewpoint of multiple stakeholders
Understand company goals and Product roadmaps
Strategize, prioritize, resource and execute against features
Actively coach your reports to deliver on projects and ensure they get the right types of feedback and coaching they need to succeed in their careers

What we offer

Equity program
401(k) retirement plan with company matching
Health, dental, and vision
Flexible Spending Accounts for health and dependent care expenses
Paid parental leave and approximately 10 days (80 hours) per year of sick leave
Seventeen paid vacation days plus 11 federal holidays
Membership to Modern Health to help employees prioritize mental health and wellness
Annual allocation for Learning & Development opportunities and applicable professional membership dues
Company-sponsored life and disability insurance
Work in Uptown Oakland, just steps from the BART line and dozens of restaurants and walking distance to Lake Merritt

Fulltime

Technical Support Engineer 2

Solves technical issues across a broad range of technologies (Servers, Storage, ...

Location

Costa Rica , Heredia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

B.E. in Electronics Engineering or Computer Science or 1-3 years of experience either supporting or implementing IP networks
Strong fundamental 'core' networking skills
Thorough knowledge of TCP/IP Protocol suite, OSI layered architecture
In-depth knowledge of Virtual Private Networks (VPNs)
Proven knowledge and practical application of Security, Firewalls, access and perimeter control, vulnerability management and intrusion detection
Proven experience with data networks including physical layer infrastructure, servers, LAN/WAN hardware, software, data transmission facilities and interconnecting devices
Ability to understand and troubleshoot various network problems using utilities like lookup, traceroute, ping, net stat and packet sniffers like wire shark, tcp dump etc.
In-depth knowledge of IP routing protocols (OSPF, BGP, RIP), IPSEC VPN, and xDSL Technologies, MULTICAST
In-depth knowledge of L2 technology and protocols like VLANs, VLAN Tagging (IEEE 802.1q), LACP, VLAN trunking, STP (IEEE 802.1D and other 802.1 implementations.)

Job Responsibility

Ability to work in a highly dynamic TAC (Technical Assistance Center) environment with High focus on Customer satisfaction
Be a customer advocate for timely resolution of the problems reported, understand the environment/network and impact on business
Take ownership for problem resolution, problem reproduction and escalation
Be a Team player, flexible to work on Weekends/Holidays as per the Business requirement
Be a fast learner and keep pace with newer technologies

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Technical Support Engineer 2

Solves technical issues across a broad range of technologies (Servers, Storage, ...

Location

Costa Rica , Heredia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

B.E. in Electronics Engineering or Computer Science or 1-3 years of experience either supporting or implementing IP networks
Strong fundamental 'core' networking skills with thorough knowledge of TCP/IP Protocol suite, OSI layered architecture
In-depth knowledge of Virtual Private Networks (VPNs)
Proven knowledge and practical application of Security, Firewalls, access and perimeter control, vulnerability management and intrusion detection
Proven experience with data networks including physical layer infrastructure, servers, LAN/WAN hardware, software, data transmission facilities and interconnecting devices
In-depth knowledge of IP routing protocols (OSPF, BGP, RIP), IPSEC VPN, and xDSL Technologies, MULTICAST
In-depth knowledge of L2 technology and protocols like VLANs, VLAN Tagging (IEEE 802.1q), LACP, VLAN trunking, STP (IEEE 802.1D and other 802.1 implementations.)

Job Responsibility

Ability to work in a highly dynamic TAC (Technical Assistance Center) environment with High focus on Customer satisfaction
Be a customer advocate for timely resolution of the problems reported, understand the environment/network and impact on business
Take ownership for problem resolution, problem reproduction and escalation
Be a Team player, flexible to work on Weekends/Holidays as per the Business requirement
Be a fast learner and keep pace with newer technologies.

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion.

Fulltime

Technical Support Engineer 2

This role has been designed as ‘Hybrid’ with an expectation that you will work o...

Location

Costa Rica , Heredia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

B.E. in Electronics Engineering or Computer Science or 1-3 years of experience either supporting or implementing IP networks
Strong fundamental 'core' networking skills with thorough knowledge of TCP/IP Protocol suite, OSI layered architecture
In-depth knowledge of Virtual Private Networks (VPNs) wrt. Design, Implementation Scenario’s, Connectivity troubleshooting and other Algorithms such as DES, 3DES, MD5, SHA, PKI etc.
Proven knowledge and practical application of Security, Firewalls, access and perimeter control, vulnerability management and intrusion detection
Proven experience with data networks including physical layer infrastructure, servers, LAN/WAN hardware, software, data transmission facilities and interconnecting devices
Ability to understand and troubleshoot various network problems using utilities like lookup, traceroute, ping, net stat and packet sniffers like wire shark, tcp dump etc.
In-depth knowledge, not limited to understanding but troubleshooting of IP routing protocols (OSPF, BGP, RIP), IPSEC VPN, and xDSL Technologies, MULTICAST
In-depth knowledge of L2 technology and protocols like VLANs, VLAN Tagging (IEEE 802.1q), LACP, VLAN trunking, STP (IEEE 802.1D and other 802.1 implementations.

Job Responsibility

Ability to work in a highly dynamic TAC (Technical Assistance Center) environment with High focus on Customer satisfaction
Be a customer advocate for timely resolution of the problems reported, understand the environment/network and impact on business
Take ownership for problem resolution, problem reproduction and escalation
Be a Team player, flexible to work on Weekends/Holidays as per the Business requirement
Be a fast learner and keep pace with newer technologies.

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion.

Fulltime

Technical Manager, Software Engineering (iOS)

At Cricut® we embrace the latest technologies to build modern native mobile solu...

Location

United States , South Jordan

Salary:

Not provided

Cricut

Expiration Date

Until further notice

Requirements

Experience leading a mobile development team
Extensive experience developing iOS mobile native applications in Swift/SwiftUI
Solid knowledge of iOS UI design principles, best practices, and development life cycle
Experience with at least one of these design architectures: MVVM, MVC, VIPER, Clean Architecture
Experience consuming RESTful JSON/XML web services, Open API standard (Swagger)
Experience in testing high volume applications: unit test, integration test, performance test
Experience with Git and GitFlow
Experience with Scrum/Agile methodologies
Experience in mentoring junior members
Experience in project management

Job Responsibility

Lead and support a team of software engineers
Spend ~30% of time in the code (reviewing code, PRs, etc.)
Mentor and coach team members regularly
Set goals, give feedback, and manage performance
Foster a collaborative and inclusive team culture
Guide Agile/Scrum development practices
Partner with product and design teams
Plan and prioritize team projects
Break down work and manage timelines
Support architectural planning and technical direction

Fulltime

Technical Support Engineering Manager - Dynamics

Microsoft Corporation

Location:
Malaysia , Kuala Lumpur, Bukit Jalil

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 20, 2026

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Technical Support Engineering Manager - Dynamics

Microsoft Corporation

Location:Malaysia , Kuala Lumpur, Bukit Jalil

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 20, 2026

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