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Technical Support Engineering - Internship Ignite Program for People with Disabilities

https://www.microsoft.com/ Logo

Microsoft Corporation

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Location:
Egypt , Cairo

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The "Ignite" Program for People with Disabilities is a one-year developmental initiative aimed at providing firsthand real-life work experience in the corporate world while receiving mentorship from exceptional leaders. The program's primary goal is to foster greater inclusion within both our organization and the broader community. It offers people with disabilities an opportunity to enhance their technical and interpersonal skills, thereby equipping them with a competitive edge for future employment opportunities, both within and outside of Microsoft, upon completion of the program. Participants will be assigned to project-based roles that contribute significantly to our business objectives and/or enhance current processes.

Job Responsibility:

  • Provide technical support, troubleshooting, and guidance to customers and partners who use Microsoft products and services
  • Diagnose and solve complex issues, escalate critical cases, and collaborate with other teams to ensure customer satisfaction
  • Learn from senior mentors and experts in the field of cloud computing and data analytics

Requirements:

  • Technical support, technical consulting, or information technology experience
  • A bachelor's degree in computer science, information technology (IT), or related field
  • Certifications in SQL, coding, development, or other related certifications

Additional Information:

Job Posted:
April 11, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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