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Verkada Logo Verkada · IT - Administration

Technical Support Engineering Intern

United States, San Mateo 30.00 - 33.00 USD / Hour · Job Posted January 10, 2026
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Job Description

Ready to dive into the world of smart tech and help build the future of IoT? As a Technical Support Engineering Intern, you won't be grabbing coffee or shadowing others. Our interns are at the forefront of our team, tackling real-world challenges alongside our full-time engineers. Based at our San Mateo HQ, you'll work with cutting-edge, cloud-managed IoT technology, helping our enterprise clients with everything from troubleshooting to system design. This internship is your chance to make a real impact, build valuable technical skills, and jumpstart your career in a dynamic, high-tech environment.

Job Responsibility

  • Troubleshoot and Innovate: Solve complex network, hardware, and software issues for the Verkada platform
  • Be an Expert: Provide customers with best practices for system design and integration
  • Communicate with Impact: Clearly explain technical concepts to customers both verbally and in writing
  • Own the Problem: Take charge of customer issues from start to finish, ensuring a successful resolution
  • Team Up: Collaborate with our Engineering and Product teams to test new products and identify bugs
  • Share Knowledge: Create content for our Knowledge Base to help others
  • Hands-on Projects: Get involved with lab testing and various team projects

Requirements

  • Available for a full-time (40 hours per week) in-person internship for Fall 2026 in San Mateo, CA
  • A third or fourth-year student in a Bachelor's degree program from an accredited university, with a focus on a related technical field like Networking, Telecommunications, Systems Administration, Information Technology, Computer Science, Computer Engineering, or Cybersecurity
  • coursework experience with computer networking, Linux, and computer systems
  • problem-solver with a keen eye for detail
  • can clearly and confidently communicate complex technical information
  • thrive in a team environment

Nice to have

Industry certifications (like CCNP, CCNA, or Network+)

What we offer

  • Monthly housing stipend for those relocating to the area
  • Daily lunch catered onsite
  • complimentary barista-made drinks
  • fully stocked snacks
  • Intern-exclusive events and mixers
  • Cross-functional collaboration opportunities
  • Lunch & Learns with company executives
  • team-building activities
  • mentorship opportunities
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