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Technical support engineer

https://www.randstad.com Logo

Randstad

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Location:
Greece , Kallithéa, Attica

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Do you possess strong technical expertise in the after-sales business for heating and water heating applications? If you are an innovative problem-solver interested in joining a dynamic team within a globally renowned corporation that produces heating systems, we want to hear from you. This is primarily an office-based position that requires strong technical leadership and initiative.

Job Responsibility:

  • Provide technical support to the service network and service technicians in the field
  • Manage and control warranty claims
  • Assist the service network in identifying spare parts and optimizing stock
  • Conduct technical training sessions for service center technicians
  • Periodically visit service centers to check and improve quality levels based on defined performance indicators and required standards
  • Report technical and quality issues to headquarters
  • Manage local spare parts replenishment and inventory
  • Collaboration with various departments to ensure seamless operations and customer satisfaction

Requirements:

  • 3+ years of professional experience in industrial environment
  • Strong technical skills
  • Ability to work autonomously and take initiative
  • Excellent relationship management and dynamic personality
  • Team player in a small team environment
  • Degree in engineering or a related field
  • Very good command of the Greek and English language
  • Familiarity with PC programs, including MS Office
  • Technical knowledge on Plumbing and HVAC systems

Additional Information:

Job Posted:
February 15, 2026

Expiration:
February 26, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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