Technical Support Engineer Jobs

Technical Support Engineer

Parking Network B.V.

Location:

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Responsibility:

Customer Issue Handling: Receive and address customer inquiries via phone, WhatsApp, email, and other communication channels to resolve their concerns
Troubleshooting Coordination: Escalate challenging customer issues to technical experts and monitor the progress of their resolution
Document Organization: Compile customer issues into documentation for learning and reference purposes
Satisfaction Management: Conduct follow-ups and surveys with customers, and provide feedback on any dissatisfaction issues

Requirements:

Bachelor's degree in Computer Science, Information Technology, Electrical Engineering and related major
English and Bahasa Indonesia (Compulsory)
Prior experience in customer service or technical internships is preferred

Additional Information:

Job Posted:
December 11, 2025

Expiration:
January 08, 2026

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