Technical Support Engineer Staff, Hewlett Packard Enterprise

Hewlett Packard Enterprise

Location:
United States, San Jose

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

148000.00 - 340500.00 USD / Year

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Job Description:

Quality Assurance engineer role ensuring delivery of best products, hardening WAN and Wired Assurance for functionality, performance, and reliability with emphasis on domain expertise in Layer 2/3 and SDWAN

Job Responsibility:

Build and maintain several layer 2/3 network testbeds
Develop test plans and test cases
Execute test plans and test cases and document results
Reproducing and supporting customer issues
Support field deployment
Analyze logs and pinpoint root causes
File Jira tickets on failed test cases and bugs found
Work with developers and drive solutions
Join related QA meetings and participate in discussions and provide status reports

Requirements:

Knowledge in JUNOS, SRX, and EX Switch
Knowledge in L3 Routing
Knowledge in L2 Switching
Experience in Traffic Generation Tools
Experience level: 2~5 years
BA/BS/MS in EECS or related subject area
Must hold U.S. citizenship due to federal export-control regulations

Nice to have:

Juniper Router & Switch Certifications
Knowledge in SDWAN
Knowledge in 802.1x
Knowledge of Python

What we offer:

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion workplace
Comprehensive benefits suite supporting physical, financial and emotional wellbeing

Additional Information:

Job Posted:
September 27, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Technical Support Engineer Staff