CrawlJobs Logo

Technical Support Engineer - Azure Subscription Management Support

https://www.microsoft.com/ Logo

Microsoft Corporation

Location Icon

Location:
Japan , Tokyo

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency.

Job Responsibility:

  • Review, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices
  • Participate in communities with peer delivery roles.
  • Develop specific technical and professional proficiency to enable you to understand and resolve customer issues, through training and readiness
  • Identify potential product defects and provide feedback to more senior engineers, contributing to Microsoft product improvements

Requirements:

  • Above 3 years of support or equivalent experience including a customer facing or customer support roles OR at least 5 years work experience in the IT industry
  • Understanding of cloud vs. on premise computing. Familiarity with fundamentals of cloud computing.
  • General IT Knowledge, Familiar with Microsoft Excel.
  • Technical understanding of commerce platform concepts and procedures including online services, Order to Cash operations and general billing and commerce systems processes (e.g., invoicing, credit card transactions) is a plus.
  • Understanding of the Azure, AWS, or other cloud services is a plus, (such as any certificate of Azure and AWS)
  • Strong communications skills
  • Effective, polished interaction with customer to gather information quickly
  • perform effective troubleshooting, communicate next steps and status, and drive to resolution
  • Demonstrable troubleshooting skills
  • Cross-team collaboration
  • Logical and critical thinking
  • Passion for technology and customer support
  • Japanese Language: fluent in reading, writing and speaking
  • English Language: confident in reading and writing
  • moderate spoken English skills

Nice to have:

  • Technical understanding of commerce platform concepts and procedures including online services, Order to Cash operations and general billing and commerce systems processes (e.g., invoicing, credit card transactions)
  • Understanding of the Azure, AWS, or other cloud services is a plus, (such as any certificate of Azure and AWS)

Additional Information:

Job Posted:
February 14, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Microsoft Corporation - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon
PREMIUM
More languages and countries
+ Unlock 31694 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Technical Support Engineer - Azure Subscription Management Support

IAM Senior Engineer - Active Directory/Entra ID

HPE Global IT is seeking a highly skilled Senior Active Directory (AD), Entra ID...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or related field (or equivalent experience)
  • 10+ years of IT or cybersecurity experience
  • 7+ years focused on AD, Entra ID, and Azure identity engineering in enterprise-scale environments
  • Deep hands-on experience managing multi-forest AD environments (schema, replication, delegation, GPOs, DNS, DHCP)
  • Strong expertise with Entra ID and hybrid identity integration (Entra Connect / Cloud Sync, federation, SSO)
  • Hands-on experience with Azure governance, RBAC, PIM, and access policy enforcement
  • Experience implementing conditional access, passwordless, and phishing-resistant MFA in Entra and Azure
  • Proficiency in PowerShell scripting, Graph API, and Azure automation for identity management and reporting
  • Solid understanding of authentication protocols (Kerberos, NTLM, LDAP, SAML, OIDC, OAuth2)
  • Familiarity with Zero Trust, tiered admin models, and directory hardening practices
Job Responsibility
Job Responsibility
  • Engineer, deploy, and optimize Active Directory, Entra ID, and Azure identity services across enterprise-scale hybrid environments
  • Design and manage multi-forest AD architectures, including schema extensions, replication, delegation, and hardening
  • Implement and maintain cross-domain and cross-tenant synchronization between AD and Entra ID using Entra Connect or Cloud Sync
  • Engineer secure authentication and federation flows leveraging Kerberos, NTLM, SAML, OIDC, and OAuth2
  • Implement and enhance conditional access, MFA, passwordless, and FIDO2 authentication methods in Entra and Azure environments
  • Support Zero Trust Directory Security through tiered administration, least privilege, and delegated access controls
  • Partner with cloud and infrastructure teams to ensure secure integration of Azure resources with enterprise identity services
  • Maintain and secure domain controllers, DNS, DHCP, and Group Policy Objects (GPOs) across global environments
  • Manage Azure AD tenants, subscriptions, and resource access controls (RBAC, PIM, Entra roles)
  • Integrate on-prem AD with Azure workloads, Microsoft 365, Intune, and other SaaS applications
What we offer
What we offer
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
  • Fulltime
Read More
Arrow Right

Senior Data Engineer

At ANS, the Senior Data Engineer plays a key role in delivering robust, scalable...
Location
Location
United Kingdom , Manchester
Salary
Salary:
Not provided
ans.co.uk Logo
ANS Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in building and optimising pipelines in Azure Data Factory, Synapse, or Fabric
  • Strong knowledge of Python and SQL
  • Experience in using metadata frameworks in data engineering
  • Experience in best practice data engineering principles including CI/CD via Azure DevOps or Github
  • Understanding of Azure networking and security in relation to the data platform
  • Experience of data governance and regulation, including GDPR, principle of least privilege, classification etc.
  • Experience of lakehouse architecture, data warehousing principles, and data modelling
  • Familiarity with Microsoft Purview in a data platform context
  • Base knowledge of Azure foundry
Job Responsibility
Job Responsibility
  • Build and optimise data pipelines, notebooks, and data flows in Microsoft Fabric and Synapse Analytics, connecting to a variety of on-premises and cloud based data sources
  • Support Data Architects and Cloud Engineers by implementing solutions based on provided designs and offering feedback where needed
  • Collaborate across disciplines to ensure high-quality delivery of data solutions, including working with presales, managed services, and customer teams
  • Mentor Data engineers and support their development through guidance and task distribution
  • Ensure best practice adherence in engineering processes, including CI/CD via Azure DevOps and secure data handling (e.g. Key vault, private endpoints)
  • Contribute to Agile delivery by participating in standups, user story creation, and sprint planning
  • Document implemented solutions clearly and accurately for internal and customer use
  • Troubleshoot and resolve issues across subscriptions and environments
  • Work closely with the Project Manager (where applicable) to align on delivery timelines, report progress, and manage risks, while also acting as a key point of contact for customer SMEs and engineers to support collaboration and clarify technical requirements
  • Engage in continuous learning through certifications (e.g. DP-600 and/or DP700, AI-900, AI102, etc.) and development days
What we offer
What we offer
  • 25 days’ holiday, plus you can buy up to 5 more days
  • Birthday off
  • An extra celebration day
  • 5 days’ additional holiday in the year you get married
  • 5 volunteer days
  • Private health insurance
  • Pension contribution match and 4 x life assurance
  • Flexible working and work from anywhere for up to 30 days per year (some exceptions)
  • Maternity: 16 weeks’ full pay, Paternity: 3 weeks’ full pay, Adoption: 16 weeks’ full pay
  • Company social events
  • Fulltime
Read More
Arrow Right

Azure Systems Engineer

Robert Half is seeking an Azure Systems Engineer to support a complex cloud infr...
Location
Location
United States , Lynnwood
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4–8+ years of experience as a Systems Engineer, Cloud Engineer, or similar role in an enterprise environment
  • Hands-on experience supporting production workloads in Microsoft Azure
  • Proven experience implementing and maintaining Infrastructure as Code in production environments
  • Microsoft Azure IaaS and PaaS fundamentals
  • Infrastructure as Code using Terraform
  • Azure networking and security architecture
  • Microsoft Entra ID (Azure AD) and RBAC administration
  • Configuration management using Ansible
  • Monitoring and logging using Azure Monitor and Log Analytics
  • Windows and/or Linux systems administration
Job Responsibility
Job Responsibility
  • Design, deploy, and maintain Microsoft Azure infrastructure using Infrastructure as Code (IaC) tools such as Terraform
  • Manage the full lifecycle of Azure resources including subscriptions, networking, compute, storage, and platform services
  • Implement and support Azure networking components including VNets, NSGs, firewalls, load balancers, and connectivity solutions
  • Deploy and manage Azure compute services, including virtual machines, scale sets, and platform services
  • Integrate Azure infrastructure with CI/CD pipelines to enable automated provisioning and updates
  • Support identity and access management using Microsoft Entra ID (Azure AD), RBAC, managed identities, and conditional access
  • Monitor system performance using Azure Monitor and Log Analytics and implement proactive remediation and alerting
  • Implement and support backup, disaster recovery, and business continuity solutions within Azure
  • Collaborate with security teams to implement Azure security best practices and compliance controls
  • Troubleshoot complex infrastructure issues and perform root cause analysis
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Technical Support Engineer - Identity

Within CE&S, the Customer Service & Support (CSS) organization builds trust and ...
Location
Location
Romania , Bucharest
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A good understanding of two or more of the following technologies: Azure Fundamentals (Cloud Concepts, Azure Networking – E.g. Creating subnets, Azure Compute – E.g. creating / provisioning Azure Virtual Machines)
  • Azure Resource Management: Subscriptions / Licenses, Role Based Access Control, User / Administrator Roles
  • Azure Active Directory Fundamentals (eg: User, Group, Domain Management)
  • Azure Active Directory Collaboration Solutions (B2B, B2C)
  • Managed Identity (Password Hash Sync / Pass Through Authentication) vs Federated Identity
  • Hybrid Identity Solutions
  • Windows Active Directory Services (including ADDS, Auth Protocols, FSMO Roles, Replications, Group Policies, User Profiles, etc.)
  • Windows Networking (TCP/IP Fundamentals, DNS Zones, DHCP, etc)
  • Office 365 Management
Job Responsibility
Job Responsibility
  • Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams, leveraging troubleshooting tools and practices
  • Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others
  • You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness
  • Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools, driving Microsoft product improvements
  • Fulltime
Read More
Arrow Right

Azure Specialist

The Azure Specialist provides hands-on administration and operational support fo...
Location
Location
United States , Annapolis Junction
Salary
Salary:
Not provided
ctp-web.com Logo
Columbia Technology Partners
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in a technical discipline from an accredited college or university is required
  • Five (5) years of additional SA experience may be substituted for a bachelor's degree
  • Experience administering Azure IaaS and PaaS environments
  • Experience managing Azure resources in multi-subscription and multi-tenant architectures
  • Knowledge of Azure security best practices
  • Azure certifications recommended
  • security-focused experience a plus
  • U.S. Citizenship is required
  • DOD 8570 Certification
  • This position requires an active Security Clearance with appropriate Polygraph.
Job Responsibility
Job Responsibility
  • Administer, configure, and maintain Azure IaaS and PaaS resources in accordance with approved architectures and security requirements
  • Deploy and manage Azure resources across multiple subscriptions and tenants, ensuring proper access controls, governance, and segmentation
  • Support secure Azure environments in commercial and government cloud tenants in compliance with organizational and contractual requirements
  • Perform routine system administration tasks, including resource provisioning, configuration changes, monitoring, and troubleshooting
  • Implement and maintain Azure security controls, including identity and access management and resource-level protections
  • Assist with system hardening, patching, and configuration management activities
  • Monitor system performance and availability, escalating issues as appropriate and supporting incident resolution
  • Maintain technical documentation, configuration records, and operational procedures to support audits and compliance activities
  • Collaborate with engineers, architects, and cybersecurity personnel to support system upgrades, migrations, and continuous improvements.
What we offer
What we offer
  • Medical: CTP offers 3 superior plans, bringing our employees both in-network and out-of-network options
  • Vision + Dental: Both free to you + paid in full by CTP
  • Retirement: 401k - 6% company contribution
  • PTO + Leave: A work life balance is extremely important to our team here at CTP, which is why our paid time off plans are so lucrative. Offering customizable leave plans to meet your needs is just one of our many perks! Jury Duty, Bereavement + Military Leave provided
  • Career Growth: Up to $10,000 provided for approved career-related learning, training, education, and/or tuition
  • Life and AD&D Insurance/Short-Term & Long-Term Disability: More peace of mind, at zero cost to you
  • Profit Sharing Bonus: End of year cash gets added to your bottom-line
  • Referral Bonus Program: Our tiered program provides an incentive with each stage of the hiring process your referral passes. Our bonuses range from $7,000-$20,000, if your referral joins the team.
  • Fulltime
Read More
Arrow Right

Azure Specialist

The Azure Specialist provides hands-on administration and operational support fo...
Location
Location
United States , Annapolis Junction
Salary
Salary:
Not provided
ctp-web.com Logo
Columbia Technology Partners
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required
  • Bachelor's degree in a technical discipline from an accredited college or university is required
  • Five (5) years of additional SA experience may be substituted for a bachelor's degree
  • Experience administering Azure IaaS and PaaS environments
  • Experience managing Azure resources in multi-subscription and multi-tenant architectures
  • Knowledge of Azure security best practices
  • Azure certifications recommended
  • security-focused experience a plus
  • U.S. Citizenship is required for all applicants
  • All applicants and employees are subject to random drug testing in accordance with Executive Order 12564
Job Responsibility
Job Responsibility
  • Administer, configure, and maintain Azure IaaS and PaaS resources in accordance with approved architectures and security requirements
  • Deploy and manage Azure resources across multiple subscriptions and tenants, ensuring proper access controls, governance, and segmentation
  • Support secure Azure environments in commercial and government cloud tenants in compliance with organizational and contractual requirements
  • Perform routine system administration tasks, including resource provisioning, configuration changes, monitoring, and troubleshooting
  • Implement and maintain Azure security controls, including identity and access management and resource-level protections
  • Assist with system hardening, patching, and configuration management activities
  • Monitor system performance and availability, escalating issues as appropriate and supporting incident resolution
  • Maintain technical documentation, configuration records, and operational procedures to support audits and compliance activities
  • Collaborate with engineers, architects, and cybersecurity personnel to support system upgrades, migrations, and continuous improvements
What we offer
What we offer
  • Medical: CTP offers 3 superior plans, bringing our employees both in-network and out-of-network options
  • Vision + Dental: Both free to you + paid in full by CTP
  • Retirement: 401k - 6% company contribution
  • PTO + Leave: Offering customizable leave plans
  • Jury Duty, Bereavement + Military Leave provided
  • Career Growth: Up to $10,000 provided for approved career-related learning, training, education, and/or tuition
  • Life and AD&D Insurance/Short-Term & Long-Term Disability: at zero cost to you
  • Profit Sharing Bonus: End of year cash gets added to your bottom-line
  • Referral Bonus Program: bonuses range from $7,000-$20,000
  • Fulltime
Read More
Arrow Right

Senior DevOps Engineer (Azure)

We are seeking a Senior DevOps Engineer (5+ years experience) with strong expert...
Location
Location
India , Ahmedabad
Salary
Salary:
Not provided
techholding.co Logo
Tech Holding
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ years of hands-on experience in DevOps roles
  • Strong production experience with Azure(preferred), exposure to AWS or GCP is a plus and willingness to learn and work across other cloud environments as needed
  • Deep hands-on experience in designing and managing complex Terraform based infrastructure provisioning
  • Experience with cloud native Infrastructure as Code and configuration management tools such as Bicep/ARM and Ansible (good to have)
  • Strong understanding, design and manage secure networking architecture including VNets, subnets, NSGs, Private Endpoints, Load Balancers, Application Gateway, and Front Door
  • Strong experience with container orchestration platforms such as AKS (must-have), Azure Container Apps
  • Exposure to EKS, GKE, ECS is a plus
  • Strong understanding of Kubernetes architecture including advanced concepts such as ingress controllers, API gateways, Service mesh, autoscaling, cluster upgrades, networking and troubleshooting
  • Experience designing and optimizing autoscaling strategies across cloud infrastructure including Linux VMs and container orchestration platforms to ensure high availability, performance efficiency and cost optimization
  • Solid expertise in Docker, image optimization, security hardening, and container best practices
Job Responsibility
Job Responsibility
  • Design, build, and manage scalable, secure, and resilient infrastructure across Azure(preferred), AWS/GCP cloud
  • Own end to end DevOps responsibilities of the assigned project
  • Design and implement Azure Landing Zones, subscription strategy, environment isolation, and governance
  • Design and manage infrastructure provisioning using Terraform and Azure-native IaC tools like Bicep/ARM (good to have)
  • Design, build, Manage and support containerized and microservices based workloads using AKS and Azure Container Apps
  • Develop and enhance CI/CD pipelines for reliable and efficient software delivery
  • Manage multiple environments (Dev, QA, UAT, Prod) including environment promotion, release governance, and deployment strategies (blue-green, canary)
  • Implement monitoring, logging, metrics, tracing, and alerting solutions to ensure system reliability and observability
  • Ensure adherence to security, compliance, IAM and operational best practices
  • Design and manage highly available database deployments and ensure secure access management
  • Fulltime
Read More
Arrow Right

Azure Cloud Engineer

We are looking for an experienced Cloud Engineer to support and enhance a comple...
Location
Location
United States , Eden Prairie
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience designing, implementing, and supporting cloud solutions, with deep expertise in Microsoft Azure
  • Strong background in advanced Azure networking, including virtual WAN, hub-and-spoke architecture, ExpressRoute, and enterprise-scale connectivity design
  • Hands-on experience building and operating Azure environments end to end, including landing zones, subscriptions, and resilient network architectures
  • Proven expertise with Azure Virtual Desktop, Windows 365, Entra ID, Azure virtual machines, and Azure storage services
  • Ability to work effectively in both execution-focused and advisory capacities within a senior engineering role
  • Experience supporting hybrid environments that include both Azure services and traditional on-premises infrastructure
  • Solid understanding of infrastructure resiliency, disaster recovery planning, and secure cloud design principles
Job Responsibility
Job Responsibility
  • Design, implement, and support Azure networking solutions across large-scale environments, including virtual WAN, hub-and-spoke connectivity, and enterprise routing patterns
  • Build and refine Azure landing zones, subscription structures, and connectivity models to promote secure, scalable cloud operations
  • Manage Azure Virtual Desktop and Windows 365 platforms, including session host administration, identity integration with Entra ID, performance tuning, and end-user experience improvements
  • Administer Azure virtual machines and storage services while ensuring reliable operation across cloud and hybrid infrastructure landscapes
  • Partner with stakeholders to evaluate architecture choices such as Azure Front Door, Application Gateway, disaster recovery strategies, and broader network design decisions
  • Provide technical leadership by advising teams on Azure best practices while remaining actively involved in implementation and operational support
  • Support integration efforts between Azure services and enterprise platforms such as S/4HANA where cloud connectivity and infrastructure design are required
  • Troubleshoot infrastructure and networking issues, identify root causes, and implement sustainable improvements to strengthen availability and performance
What we offer
What we offer
  • medical insurance
  • vision insurance
  • dental insurance
  • life insurance
  • disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right