Technical Support Enablement Trainer Job at VAST Data (DC, Maryland, Virginia)

Technical Support Enablement Trainer

We are seeking a highly motivated, technical, and experienced Customer Success T...

Location

United States , East Coast

Salary:

Not provided

VAST Data

Expiration Date

Until further notice

Requirements

Proven track record in designing and delivering effective training programs for customer-facing teams
Experience with highly technical support procedures in similar industries to VAST Data
Strong facilitation and presentation skills, both virtual and in-person
Excellent written communication and instructional design capabilities
Familiarity with LMS platforms, adult learning principles, and training evaluation methods
Demonstrated the ability to work cross-functionally, manage multiple priorities, and drive initiatives independently
Background in Customer Success, Professional Services, Support, Enablement, Learning & Development, or a similar field
Solid understanding of virtualization and containerization technologies, including VMware and Docker
Advanced Networking, switch configuration and troubleshooting
Excellent analytical and problem-solving skills

Job Responsibility

Develop, implement, and scale training content for the Customer Success team, covering onboarding product knowledge, NPI, issue identification, troubleshooting, and customer engagement best practices
Facilitate live training sessions, webinars, and workshops that drive engagement and learning retention
Partner with Subject Matter Experts (SMEs) to create content that is accurate, relevant, and practical
Maintain a library of up-to-date learning materials, playbooks, and certifications aligned with business goals
Utilize the Learning Management System (LMS) to track progress and completion
Continuously update content to reflect new product releases, process changes, and industry best practices
Collaborate with the Technical Enablement & Customer Success Leadership to identify skill gaps and prioritize enablement initiatives
Partner Product Management, Office of CTO, Customer Success, and Technical Enablement team to ensure alignment across the customer journey
Gather feedback from all stakeholders to measure training effectiveness and iterate as needed
Establish metrics and KPIs to evaluate the success of training programs (e.g., ramp time, customer health improvements, NPS, renewal rates)

Fulltime

IT Technical Trainer

In alignment with our Microsoft values, we are committed to cultivating an inclu...

Location

United States , Boydton

Salary:

76800.00 - 151900.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technologies, System Engineering, Information Systems, Education, Adult Learning, Business Management, or a related field AND 2+ years experience in training, education, information technology (IT), cloud systems, datacenter environments, artificial intelligence, information security, server environments, networking, cloud, or computer technologies OR equivalent experience
Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Job Responsibility

Collaboration and Engagement: Provides course content feedback to broader Learning team using appropriate internal team channels as necessary and independently
Provides up-to-date knowledge about the content area to content development peers and other cross-functional teams
Collaborates with curriculum managers to understand the content and ensure the full curriculum is being delivered by trainers
Connects operations and program team needs to learning programs and interventions and ensures compliance with necessary trainings
Executes on new training opportunities with other teams as necessary
External: Begins to understand and define customer requirements by interpreting audience information and aligns training strategies to address these needs
Acts as a liaison to customers, demonstrating flexibility in adjusting training methods to meet evolving needs
Collaborates with sales teams to support diverse, multi-modality training sessions tailored for external customers
Uses social media platforms to support interactive learning experiences, improve training outcomes, and evangelize skilling and Microsoft products through a variety of modalities and platforms
Performs essential pre-delivery tasks, working alongside field teams and customers to enhance training sessions

Fulltime

Technical Trainer II

Become a pivotal member of our dynamic Knowledge, Education, and Support team as...

Location

United States

Salary:

100000.00 - 120000.00 USD / Year

Tines

Expiration Date

Until further notice

Requirements

5+ years in a technical customer-facing role
Proven track record in delivering impactful training sessions
Minimum of 3 years creating courseware, curriculum, or customer onboarding programs
Exceptional ability to convey technical concepts clearly to diverse audiences
Examples of the development of training programs
Robust organizational skills with proficiency in administrative aspects of training coordination
Proven ability to leverage AI tools to accelerate content creation, training delivery, and operational efficiency
Strong passion for customer support with a dedicated commitment to customer success
Proven ability to rapidly learn and understand technical products
Critical understanding of effectively leveraging Tines for valuable outcomes

Job Responsibility

Deliver in-person and remote engaging technical training sessions by customizing Tines courseware
Manage content repositories for seamless access to training materials
Collaborate with colleagues to address gaps in technical training resources
Enhance training effectiveness through deep product and industry knowledge
Analyze data for continuous improvement in onboarding and customer journey training
Scale training programs using diverse approaches and technologies
Contribute to developing technical training resources and provide valuable feedback
Proactively identify opportunities for product improvement and contribute to bug resolution
Evaluate customer needs to promote Tines products and services effectively
Track the effectiveness of training through KPIs

What we offer

Competitive salary
Startup equity & extended exercise window
Matching retirement plans
Home office setup
Private healthcare plans
25 days annual leave
Extra company holidays
Generous parental leave programs
Flexibility in how and where you work
Phone and home Internet allowance

Fulltime

Technical Trainer

As a Technical Trainer at Wiz, you will report to the Sr. Manager and work along...

Location

Singapore

Salary:

Not provided

Wiz

Expiration Date

Until further notice

Requirements

3-5+ years of experience delivering technical training to a variety of audiences, from enterprise customers to internal technical employees
2-3+ years of developing, validating, and approving technical curriculum and content building
Strong technical background and hands-on experience in cloud security, IaaS/PaaS (AWS, Azure, GCP), and CI/CD technologies
Exceptional presentation and facilitation skills, with a proven ability to engage both technical and non-technical audiences
Highly motivated, self-sufficient, and adaptable to a fast-paced, high-growth environment
Willingness and ability to travel globally, up to 50% of the time
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship

Job Responsibility

Deliver dynamic and engaging technical training (public, private, and remote) to Wiz’s customers, internal technical teams, and partners
Facilitate and support our internal new hire technical bootcamp and deliver continuous education to internal employees
Execute 'Train-the-Trainer' (T3) enablement programs for our Partner Solution Architects (PSAs) to help them scale training across the entire partner ecosystem
Work closely with the Content Development and Product Management teams to improve course structure, content, and delivery methods for all training programs
Use dynamic presentation skills to engage your students and improve their learning experience
Travel up to 50% to deliver training and support enablement events across the globe
Contribute to the continuous improvement & development of our technical training material(s), including courseware, hands-on labs, eLearning, and supporting infrastructure

Technical Sales Enablement Manager

The Technical Sales Enablement Manager plays a key role in enhancing distributor...

Location

United States , Waukesha

Salary:

Not provided

Energy Systems

Expiration Date

Until further notice

Requirements

Bachelor’s degree in engineering or technical discipline, preferably Electrical Engineering
5 years of technical experience with power generation (controls, alternators, applications, codes) or equivalent experience
3 years of standby power generation industry commercial experience
3 years of training experience preferably with technical product or equivalent
Excellent verbal and written communication skills
Excellent presentation and training skills
Ability to engender trust and confidence of the distribution team
Ability to work collaboratively with the sales team
Ability to work independently
Proficiency with Microsoft Office Suite software (Excel, Word, PowerPoint)

Job Responsibility

Collaborate with the sales team to evaluate sales representation effectiveness and identify performance gaps through structured analysis
Design, develop, and maintain sales tools and content that enhance representative effectiveness and drive revenue growth
Deliver comprehensive sales training programs, including factory-based sessions and targeted in-field training for industrial sales teams within Generac industrial and our North American dealer channels
Facilitate distributor-level role play and skill-building exercises to boost confidence and selling capabilities, with a focus on system-level understanding and technical solution selling
Conduct training seminars for local IDC sales representatives using standardized curriculum, including train-the-trainer support
Contribute to the Professional Development Seminar Series (PDSS) through content creation and delivery
Serve as the corporate liaison with certifying authorities for the PDSS program
Maintain and update technical onboarding materials for Generac Industrial sales personnel
Provide input into the development & refinement of sales tools & training curriculum to align with regional & strategic IDC goals
Offer real-time feedback from customers and IDC partners to inform management decisions and strategy

Fulltime

New

Workday Trainer

We are looking for a Workday Trainer to support a contract engagement in Beachwo...

Location

United States , Beachwood

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in technical writing, training development, instructional design, or a closely related area. Practical experience working with Workday, preferably with exposure to modules such as Time & Attendance, Recruiting, and Payroll. Demonstrated ability to build standard operating procedures, process documentation, user guides, and other structured support materials. Experience creating training content in multiple formats, including written guides and video-based instruction. Strong skill in breaking down complex workflows into simple, user-friendly steps for business audiences. Ability to work independently and manage deliverables effectively within a lean, fast-moving, collaborative environment. Background supporting Workday go-live preparation or post-launch training readiness is preferred. Familiarity with content creation tools such as Clipchamp, Camtasia, or comparable video and training platforms is preferred.

Job Responsibility

Create structured operating procedures, policy documentation, and process guides that clearly explain Workday activities across core business workflows. Develop end-user learning resources such as quick-reference tools, job aids, and instructional content that helps employees complete tasks accurately in Workday. Produce video tutorials and guided walkthroughs using tools such as Clipchamp, Camtasia, or similar platforms to reinforce system understanding. Capture detailed, step-by-step instructions for Workday navigation and task completion, ensuring materials are easy to follow for a broad user audience. Prepare practical training support content that enables successful delivery of Workday usage guidance before and around go-live activities. Adapt documentation and training assets for use across desktop, tablet, and mobile experiences to maintain consistency across devices. Work closely with HR, operations, and internal Workday stakeholders in the U.S. and internationally to confirm accuracy, usability, and completeness of content. Contribute to adoption and readiness efforts by delivering high-quality materials that help users transition effectively into established and evolving Workday environments.

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Change And Training Consultant

As a Change and Training Consultant you will support the growth of this key busi...

Location

United Kingdom , London

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

4+ years working in change management, training or organisation development with exposure to large-scale technology transformations
Experience in supporting OCM and training delivery in technology driven change environments
Have led on specific deliverables within the OCM and or Training on technology driven change programmes
Understand how the different OCM and Training methodology components enable end users to adopt new ways of working smoothly
Working with AI tools for the OCM & Training workstreams
Strong written and verbal communication skills, with the ability to present clearly and effectively
Able to quickly analyse business processes and identify interdependencies across teams and functions
Empathetic, positive, and proactive, with a strong drive to complete actions and ensure successful outcomes
Ability to influence and manage diverse stakeholders across different levels of the organisation
Empathetic, positive, and proactive, with a strong drive to complete actions and ensure successful outcomes

Job Responsibility

Project Participation: Be an integral part of the Change and Training Team, contributing to the successful implementation of new systems and processes, transforming business change into tangible value
Deliverables: Deliver high-quality business change deliverables on time as part of the project scope
Apply the change & training methodology to the project or programme ensuring, depending upon the scenario this will include but is not limited to: Change Network Support: Assist in establishing and managing a Change Network, including change agents, super users, and trainers, to facilitate business engagement and readiness
Impact Assessment Support: Help assess the impact of the transformation, quantifying the scale and nature of changes across various organisational groups
Change Action Planning: Collaborate to create, maintain, and execute a detailed change action plan addressing identified change impacts, including communication, training, and other relevant interventions
Communication Planning: Support the creation and execution of a communications plan, ensuring alignment with the overall project change strategy
Business Process Support: Assist in updating business process maps and developing standard operating procedures in coordination with the business process leads
Readiness Assessment: Contribute to business readiness assessments, supporting project readiness tracking and conducting surveys to gather input on the change process
Training Support for various training activities, including: -Training needs analysis
-Training material development

Fulltime

Specialty Redy/Platform Trainer

We are looking for an experienced Specialty REDY/Platform Trainer to drive user ...

Location

United States , Charlotte

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 5 years of experience in training, user enablement, change adoption, or platform rollout environments
Demonstrated success training employees on enterprise applications, internal systems, or business-critical software platforms
Strong presentation and facilitation skills with the ability to translate technical processes into practical instruction for business users
Experience supporting software updates, phased releases, or broader digital transformation efforts within an organization
Ability to collaborate effectively with operational teams, business stakeholders, and technical partners in a cross-functional setting
Comfortable delivering both remote and onsite training sessions and supporting users in different locations
Willingness to travel extensively, with expected travel of approximately 50% to 70%

Job Responsibility

Lead training delivery for the REDY platform across multiple business groups, serving as the central resource for user enablement and rollout support
Facilitate engaging virtual and in-person sessions for operational teams, service staff, and other platform users, adapting content to varied audience needs
Assist pilot teams during early-stage releases and help coordinate adoption activities tied to new features and workflow updates
Work with business partners, product stakeholders, and leadership teams to align training efforts with recurring platform enhancements and release schedules
Monitor learner feedback and field observations to identify usage challenges, knowledge gaps, and opportunities to strengthen adoption
Provide follow-up coaching, reinforcement sessions, and post-launch assistance to improve long-term user confidence and platform utilization
Explain how the platform supports policy lifecycle activities and connects with established business processes and surrounding systems
Partner with existing learning and content resources to support delivery readiness, while keeping the focus on facilitation and adoption rather than course development
Travel as needed to support onsite training events, rollout activities, and field engagement across business locations

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

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Technical Support Enablement Trainer

Job Description

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