Technical Support Enablement Trainer Job at VAST Data (DC, Maryland, Virginia)

New

Technical Support Enablement Trainer

We are seeking a highly motivated, technical, and experienced Customer Success T...

Location

United States , Raleigh

Salary:

Not provided

VAST Data

Expiration Date

Until further notice

Requirements

Proven track record in designing and delivering effective training programs for customer-facing teams
Experience with highly technical support procedures in similar industries to VAST Data
Strong facilitation and presentation skills, both virtual and in-person
Excellent written communication and instructional design capabilities
Familiarity with LMS platforms, adult learning principles, and training evaluation methods
Demonstrated the ability to work cross-functionally, manage multiple priorities, and drive initiatives independently
Background in Customer Success, Professional Services, Support, Enablement, Learning & Development, or a similar field
Solid understanding of virtualization and containerization technologies, including VMware and Docker
Advanced Networking, switch configuration and troubleshooting
Excellent analytical and problem-solving skills

Job Responsibility

Develop, implement, and scale training content for the Customer Success team, covering onboarding product knowledge, NPI, issue identification, troubleshooting, and customer engagement best practices
Facilitate live training sessions, webinars, and workshops that drive engagement and learning retention
Partner with Subject Matter Experts (SMEs) to create content that is accurate, relevant, and practical
Maintain a library of up-to-date learning materials, playbooks, and certifications aligned with business goals
Utilize the Learning Management System (LMS) to track progress and completion
Continuously update content to reflect new product releases, process changes, and industry best practices
Collaborate with the Technical Enablement & Customer Success Leadership to identify skill gaps and prioritize enablement initiatives
Partner Product Management, Office of CTO, Customer Success, and Technical Enablement team to ensure alignment across the customer journey
Gather feedback from all stakeholders to measure training effectiveness and iterate as needed
Establish metrics and KPIs to evaluate the success of training programs (e.g., ramp time, customer health improvements, NPS, renewal rates)

Fulltime

New

Technical Support Enablement Trainer

We are seeking a highly motivated, technical, and experienced Customer Success T...

Location

United States , East Coast

Salary:

Not provided

VAST Data

Expiration Date

Until further notice

Requirements

Proven track record in designing and delivering effective training programs for customer-facing teams
Experience with highly technical support procedures in similar industries to VAST Data
Strong facilitation and presentation skills, both virtual and in-person
Excellent written communication and instructional design capabilities
Familiarity with LMS platforms, adult learning principles, and training evaluation methods
Demonstrated the ability to work cross-functionally, manage multiple priorities, and drive initiatives independently
Background in Customer Success, Professional Services, Support, Enablement, Learning & Development, or a similar field
Solid understanding of virtualization and containerization technologies, including VMware and Docker
Advanced Networking, switch configuration and troubleshooting
Excellent analytical and problem-solving skills

Job Responsibility

Develop, implement, and scale training content for the Customer Success team, covering onboarding product knowledge, NPI, issue identification, troubleshooting, and customer engagement best practices
Facilitate live training sessions, webinars, and workshops that drive engagement and learning retention
Partner with Subject Matter Experts (SMEs) to create content that is accurate, relevant, and practical
Maintain a library of up-to-date learning materials, playbooks, and certifications aligned with business goals
Utilize the Learning Management System (LMS) to track progress and completion
Continuously update content to reflect new product releases, process changes, and industry best practices
Collaborate with the Technical Enablement & Customer Success Leadership to identify skill gaps and prioritize enablement initiatives
Partner Product Management, Office of CTO, Customer Success, and Technical Enablement team to ensure alignment across the customer journey
Gather feedback from all stakeholders to measure training effectiveness and iterate as needed
Establish metrics and KPIs to evaluate the success of training programs (e.g., ramp time, customer health improvements, NPS, renewal rates)

Fulltime

Technical Trainer

As a Technical Trainer at Wiz, you will report to the Sr. Manager and work along...

Location

United Kingdom

Salary:

Not provided

Wiz

Expiration Date

Until further notice

Requirements

3-5+ years of experience delivering technical training to a variety of audiences, from enterprise customers to internal technical employees
2-3+ years of developing, validating, and approving technical curriculum and content building
Strong technical background and hands-on experience in cloud security, IaaS/PaaS (AWS, Azure, GCP), and CI/CD technologies
Exceptional presentation and facilitation skills, with a proven ability to engage both technical and non-technical audiences
Highly motivated, self-sufficient, and adaptable to a fast-paced, high-growth environment
Willingness and ability to travel globally, up to 50% of the time
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship

Job Responsibility

Deliver dynamic and engaging technical training (public, private, and remote) to Wiz’s customers, internal technical teams, and partners
Facilitate and support our internal new hire technical bootcamp and deliver continuous education to internal employees
Execute 'Train-the-Trainer' (T3) enablement programs for our Partner Solution Architects (PSAs)
Work closely with the Content Development and Product Management teams to improve course structure, content, and delivery methods for all training programs
Use dynamic presentation skills to engage your students and improve their learning experience
Travel up to 50% to deliver training and support enablement events across the globe
Contribute to the continuous improvement & development of our technical training material(s), including courseware, hands-on labs, eLearning, and supporting infrastructure

Fulltime

Technical Trainer

As a Technical Trainer at Wiz, you will report to the Sr. Manager and work along...

Location

Singapore

Salary:

Not provided

Wiz

Expiration Date

Until further notice

Requirements

3-5+ years of experience delivering technical training to a variety of audiences, from enterprise customers to internal technical employees
2-3+ years of developing, validating, and approving technical curriculum and content building
Strong technical background and hands-on experience in cloud security, IaaS/PaaS (AWS, Azure, GCP), and CI/CD technologies
Exceptional presentation and facilitation skills, with a proven ability to engage both technical and non-technical audiences
Highly motivated, self-sufficient, and adaptable to a fast-paced, high-growth environment
Willingness and ability to travel globally, up to 50% of the time
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship

Job Responsibility

Deliver dynamic and engaging technical training (public, private, and remote) to Wiz’s customers, internal technical teams, and partners
Facilitate and support our internal new hire technical bootcamp and deliver continuous education to internal employees
Execute 'Train-the-Trainer' (T3) enablement programs for our Partner Solution Architects (PSAs) to help them scale training across the entire partner ecosystem
Work closely with the Content Development and Product Management teams to improve course structure, content, and delivery methods for all training programs
Use dynamic presentation skills to engage your students and improve their learning experience
Travel up to 50% to deliver training and support enablement events across the globe
Contribute to the continuous improvement & development of our technical training material(s), including courseware, hands-on labs, eLearning, and supporting infrastructure

Technical Trainer

As a Technical Trainer at Wiz, you will report to the Sr. Manager and work along...

Location

United States

Salary:

119000.00 - 164000.00 USD / Year

Wiz

Expiration Date

Until further notice

Requirements

3-5+ years of experience delivering technical training to a variety of audiences, from enterprise customers to internal technical employees
2-3+ years of developing, validating, and approving technical curriculum and content building
Strong technical background and hands-on experience in cloud security, IaaS/PaaS (AWS, Azure, GCP), and CI/CD technologies
Exceptional presentation and facilitation skills, with a proven ability to engage both technical and non-technical audiences
Highly motivated, self-sufficient, and adaptable to a fast-paced, high-growth environment
Willingness and ability to travel globally, up to 50% of the time

Job Responsibility

Deliver dynamic and engaging technical training (public, private, and remote) to Wiz’s customers, internal technical teams, and partners
Facilitate and support our internal new hire technical bootcamp and deliver continuous education to internal employees
Execute 'Train-the-Trainer' (T3) enablement programs for our Partner Solution Architects (PSAs) to help them scale training across the entire partner ecosystem
Work closely with the Content Development and Product Management teams to improve course structure, content, and delivery methods for all training programs
Use dynamic presentation skills to engage your students and improve their learning experience
Travel up to 50% to deliver training and support enablement events across the globe
Contribute to the continuous improvement & development of our technical training material(s), including courseware, hands-on labs, eLearning, and supporting infrastructure

What we offer

Medical, dental and vision insurance
Home Office Setup reimbursement
Flexible Spending Accounts
Monthly Connectivity reimbursement
Employee Assistance Program (EAP)
Short- and Long-term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan (with employer match)
Flexible paid time off + 11 paid holidays
Paid leave programs, including parental, pregnancy health, medical and bereavement leave

Fulltime

New

Lead Technical Trainer, Partners

LogicMonitor® is the AI-first hybrid observability platform powering the next ge...

Location

United States , Austin, TX

Salary:

94815.00 - 130000.00 USD / Year

LogicMonitor

Expiration Date

January 26, 2026

Requirements

Bachelor’s degree in Computer Science, Education, IT, or a related field, or equivalent professional experience
6+ years of experience in technical training, partner enablement, or professional services delivery within SaaS, IT operations, or cloud infrastructure environments
Strong grasp of APIs, automation, and software integration in SaaS or enterprise environments
Strong technical understanding of IT infrastructure, monitoring, and observability platforms (LogicMonitor experience preferred)
Proven experience delivering instructor-led and virtual technical training
Excellent communication and facilitation skills with the ability to engage diverse audiences across technical levels and geographies
Proficiency using AI tools to enhance training experiences & operations
Ability to travel up to 50% for in-person training sessions, partner workshops, and certification events

Job Responsibility

Design, develop, and deliver scalable training programs for professional services partners
Facilitate workshops, hands-on labs, and scenario-based learning experiences on the LM platform, implementation methodology, configuration standards, customization best practices, real-world deployments and optimization challenges
Build & maintain modular, reusable training assets including guides, lab exercises, assessments, and simulations tailored for partner delivery
Translate complex observability and AIOps concepts into clear, practical learning content for both technical and functional audiences
Partner with Strategic Partner Success Lead, Partner Solutions Engineer, and internal SMEs to develop partner onboarding journeys and ongoing education initiatives
Serve as a trusted advisor and technical mentor to partner trainers, consultants, and delivery teams
Track and report on training participation, certification progress, and success outcomes
Support partner audits, certification renewals, and ongoing competency assessments
Use AI to accelerate & enhance content development, training delivery, and program management, and continually enhance training effectiveness
Design and maintain hands-on labs, demos, and code samples leveraging APIs, SDKs, and automation frameworks

What we offer

Comprehensive health, dental and vision coverage
generous parental leave policies
access to our Employee Assistance Program and various Wellness programs
a 401K with company matching
a Lifestyle Spending Account
unlimited vacation policy

Fulltime

Associate Solutions Engineering Program Manager

We are looking for a driven Associate Solutions Engineering Program Manager to l...

Location

United States , San Mateo

Salary:

135000.00 - 165000.00 USD / Year

Verkada

Expiration Date

Until further notice

Requirements

2+ years of experience in solutions engineering, program management, or technical enablement
Strong understanding of technical domains such as computer networking, cloud architecture, and security infrastructure
Previous experience in technical training or mentorship is highly desirable
Excellent organizational skills and the ability to manage multiple priorities
Strong communication and interpersonal skills with the ability to inspire and guide early-career engineers
Ability to thrive in a fast-paced, dynamic environment with a strong sense of accountability and adaptability
Passion for technology, education, and continuous improvement

Job Responsibility

Oversee the daily activities of the ASE training program, ensuring ASEs are meeting their learning milestones in areas such as cloud infrastructure, networking, and physical security
Collaborate with Solutions Engineering leaders and trainers to build and refine training content that meets the evolving technical needs of the company
Provide mentorship and career development support to ASEs, fostering a positive learning environment and offering guidance on future career paths
Coordinate hands-on technical projects that allow ASEs to work with Verkada's full product suite, gaining real-world experience in designing and implementing security solutions
Ensure ASEs are progressing in their communication and presentation skills, preparing them to interface with customers and deliver technical solutions
Manage program logistics, including scheduling, cohort management, managing travel, and tracking ASE progress in technical certifications and soft skill development
Facilitate ASE engagement with SE mentors and track the success of those relationships
Regularly report on ASE program performance, identifying areas for growth and improvement

What we offer

Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
Nationwide medical, vision and dental coverage
Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
Expanded mental health support
Paid parental leave policy & fertility benefits
Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
Professional development stipend
Fertility Stipend
Wellness/fitness benefits
Healthy lunches provided daily

Fulltime

Senior Technical Instructor

As the Senior Technical Instructor, you will be responsible for leading the deli...

Location

South Korea , Seoul

Salary:

Not provided

databricks

Expiration Date

Until further notice

Requirements

Bachelor's degree in a technical field or equivalent work experience
2 years of experience delivering technical training content or equivalent public speaking experience
Strong project management skills with experience managing multiple complex projects at once
Experience hiring and managing technical trainers
Experience working with and managing cross-functional stakeholders to set deadlines
Strong communication and presentation skills in both English and Korean
Demonstrated ability to work independently and in a team environment
Available to travel as needed within the region (required) and to the United States approximately twice per year (preferred)

Job Responsibility

Deliver training content for customers, partners, and employees in the region
Collaborate with cross-functional teams to prioritize localization efforts and ensure timely, high-quality translation of training content
Work closely with various stakeholders to understand their training needs and develop tailored training programs
Mentor authorized Training Partners instructors, including interviewing candidates and fully certifying them to teach classes for Databricks
Orchestrate and deliver enablement activities, including webinars, in-person workshops, and certification programs
Provide guidance and support to learners during the training process and handle any queries or issues that arise

Technical Support Enablement Trainer

VAST Data

Location:
United States , DC, Maryland, Virginia

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 13, 2026

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