Technical Support Analyst II - Audio-Visual Job at Robert Half (Houston)

Help Desk Analyst II

The selected candidate will be an integral part of our team, focusing on providi...

Location

United States , Pittsburgh

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficient knowledge and experience in O 365
Demonstrated skills in Audio Video technologies
Must possess working knowledge of Active Directory
Basic Network Troubleshooting skills
Minimum of 2 years experience in a similar role
Excellent communication and problem-solving skills
Ability to work in a fast-paced environment
Proven ability to manage multiple tasks simultaneously
Strong customer service orientation
ITIL certification is preferred

Job Responsibility

Provide hands-on technical support
Offer desktop and remote support for Windows, Office365, Active Directory, and other enterprise applications
Handle installation, configuration, and maintenance of computers, peripherals, and audio-visual equipment
Ensure smooth operation of video conferencing systems
Perform basic network troubleshooting
Assist in basic system administration tasks
Collaborate with vendors
Develop and maintain IT documentation, training materials, and knowledge base articles
Support and maintain audio-visual technologies

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

New

Technical Support Analyst II - Audio-Visual

We are seeking a Technical Support Analyst II – Audio‑Visual to provide hands‑on...

Location

United States , Houston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 1 year of relevant experience in: Audio‑visual support, OR Microsoft 365 environments, OR Network or technical support roles
Minimum of 1 year of end‑user technical support experience
Experience working with AV equipment such as: Microsoft Teams Rooms, Crestron, Polycom, Logitech (Direct experience with all systems is not required)
Strong troubleshooting, multitasking, and problem‑solving skills
Ability to analyze data and support reporting activities
Excellent customer service and communication skills
Self‑motivated, detail‑oriented, and proactive mindset
Ability to adapt in a fast‑paced, cross‑functional environment
Ability to lift up to 50 lbs
Ability to bend, climb ladders, and maneuver under tables

Job Responsibility

Provide day‑to‑day support, maintenance, troubleshooting, and evaluation of conference room AV hardware and software
Assist end users with meeting scheduling, setup, and real‑time technical issues
Support Microsoft Teams Rooms and enterprise conferencing environments
Partner with senior AV staff to monitor and maintain the health of AV platforms and digital signage systems
Perform daily site walkthroughs to proactively identify and resolve system issues
Run system health reports and analyze trends to prevent future outages
Provide end‑user training to reduce recurring issues and improve adoption
Support meetings and events, including camera tracking and room configuration
Research and learn new AV technologies and production systems
Deliver both onsite and remote field support as needed

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Help Desk Analyst II

We are looking for a skilled and motivated Help Desk Analyst II to join our team...

Location

United States , King of Prussia

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in Active Directory and Windows Server 2012 R2
Associate’s degree or technical certification, or a minimum of 3 years’ experience in technical support
Microsoft certification and strong understanding of PC hardware
Hands-on experience with ServiceNow or similar cloud-based helpdesk systems
Familiarity with remote troubleshooting tools such as Zoho, Intune, or Azure
Strong organizational and time management skills
Ability to work under pressure and adapt to changing priorities
Excellent problem-solving skills and initiative to think creatively

Job Responsibility

Manage helpdesk tickets, prioritize tasks, and resolve incidents efficiently
Deliver both onsite and remote technical assistance for end users, including support for hardware, software, and peripherals
Offer guidance and troubleshooting for Office 365 applications to enhance user experience
Ensure all systems meet security and patch requirements, including antivirus and web filtering compliance
Set up and support audio-visual systems in corporate environments
Maintain accurate asset management records for mobile devices, desktops, and laptops
Configure and troubleshoot network issues in Windows, Apple, and Citrix environments, including wired and wireless setups
Collaborate with vendors, such as internet service providers and audio/video contractors, to manage services effectively
Document procedures, system changes, and resolutions in the helpdesk ticketing system to maintain accurate records
Participate in project tasks and provide suggestions to improve processes and workflows

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Help Desk Analyst II

We are looking for a skilled and motivated Help Desk Analyst II to join our team...

Location

United States , King of Prussia

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in Active Directory and Windows Server 2012 R2
Associate’s degree or technical certification, or a minimum of 3 years’ experience in technical support
Microsoft certification and strong understanding of PC hardware
Hands-on experience with ServiceNow or similar cloud-based helpdesk systems
Familiarity with remote troubleshooting tools such as Zoho, Intune, or Azure
Strong organizational and time management skills
Ability to work under pressure and adapt to changing priorities
Excellent problem-solving skills and initiative to think creatively

Job Responsibility

Manage helpdesk tickets, prioritize tasks, and resolve incidents efficiently
Deliver both onsite and remote technical assistance for end users, including support for hardware, software, and peripherals
Offer guidance and troubleshooting for Office 365 applications to enhance user experience
Ensure all systems meet security and patch requirements, including antivirus and web filtering compliance
Set up and support audio-visual systems in corporate environments
Maintain accurate asset management records for mobile devices, desktops, and laptops
Configure and troubleshoot network issues in Windows, Apple, and Citrix environments, including wired and wireless setups
Collaborate with vendors, such as internet service providers and audio/video contractors, to manage services effectively
Document procedures, system changes, and resolutions in the helpdesk ticketing system to maintain accurate records
Participate in project tasks and provide suggestions to improve processes and workflows

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

New

Customer Services Adviser

An exciting opportunity has arisen to recruit a Customer Services Adviser. As pa...

Location

United Kingdom , Hinckley

Salary:

21407.83 - 23951.35 GBP / Year

360 Resourcing Solutions

Expiration Date

April 06, 2026

Requirements

Previous experience within a fast-paced call centre or similar telephony-based environment is essential
Excellent communicator
Accurate IT skills
Educated to GCSE level or equivalent
Committed to providing excellent customer service
Friendly and diplomatic with good communication skills
Enjoy working with the public

Job Responsibility

Ensure the delivery of a first-class and professional front-line service mainly by telephone
Manage calls and handle a variety of requests, including complex enquiries about council services, such as benefits, Council Tax, refuse and recycling
Complete the majority of calls from end to end without the need for handing over to back-offices

What we offer

Flexible working options
Generous pension scheme
Annual leave plus bank holidays
Reasonable workplace adjustments are considered for all roles

Parttime

New

PowerEdge Server Engineer

Our client, located in Spartanburg, SC, is currently in need of a Dell PowerEdge...

Location

United States , Spartanburg

Salary:

55.00 - 75.00 USD / Hour

ClearBridge Technology Group

Expiration Date

Until further notice

Requirements

Ability to work 100% onsite
PowerEdge Rack/Tower experience
RHEL and Ubuntu OS experience
Experience working in a larger server environment

Job Responsibility

Support day to day data center activities
Proactively walk the data center through the day, watching/alerting customer of amber lights, “hot” doors etc.
Escort dispatched field engineers (when applicable)
LOIS parts management (will be trained once onsite)
Maintain documentation of the environment: serial numbers, elevations, runbooks, etc.
Coordinate with customer for any maintenance activities: power maintenance, cooling maintenance, containment wall maintenance, etc.
Performs BIOS lifecycle management, adding users, patching
Triage with Dell support for scheduling FSE break/fix activities
Works at the direction of the customer team to update versions as needed

What we offer

We offer excellent benefits and compensation packages.

Fulltime

New

Café Ambassador - Anacostia

Are you someone who finds their purpose in helping others? Do you love connectin...

Location

United States , Washington D.C.

Salary:

52624.00 - 57408.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or Equivalent Certification
At least 1 year of Retail, Sales or Customer Service experience

Job Responsibility

Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome
Proactively engage with customers and the community in all areas of the Café whether you’re helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys
Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources
Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you
Stay curious, adaptable and have a desire to learn and grow through self development
Continually learn new digital and technical skills
Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café
Volunteer within the community and be an advocate for financial literacy

What we offer

comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Fulltime

New

English Teacher

English Teaching Roles in Chester - Start ASAP, Summer Term or September! From t...

Location

United Kingdom , Chester

Salary:

Not provided

Randstad

Expiration Date

April 04, 2026

Requirements

Qualified Teacher Status (QTS) or equivalent (mandatory)
A degree in English Literature, Language, or a closely related field
An up-to-date Enhanced DBS check (or willingness to obtain one)
Strong communication skills and a deep knowledge of the UK National Curriculum and GCSE assessment criteria

Job Responsibility

Deliver high-quality English Language and Literature lessons to KS3 and KS4 students
Foster a love for reading through engaging, modern classroom discussions
Prepare students effectively for GCSE examinations with proven pedagogical strategies
Design inclusive lesson plans that cater to diverse learning needs and SEND requirements
Provide constructive, timely feedback to help students bridge the gap in their learning
Collaborate with the department to develop innovative curriculum resources
Maintain a positive, firm, and fair classroom environment using proactive behaviour management
Engage with parents and guardians during scheduled progress evenings
Participate in extracurricular literacy clubs or school-wide performance events

What we offer

Competitive pay rates that value your skills and experience
Access to free CPD courses, safeguarding training, and career progression pathways
From daily supply to long-term placements
A dedicated consultant to map your career
A supportive network where you are truly valued
Earn £300 in vouchers for referring a friend to our network

Technical Support Analyst II - Audio-Visual

Robert Half

Location:
United States , Houston

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 25, 2026

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Location:United States , Houston

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