CrawlJobs Logo

Technical Support Analyst II - Audio-Visual

https://www.roberthalf.com Logo

Robert Half

Location Icon

Location:
United States , Houston

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

We are seeking a Technical Support Analyst II – Audio‑Visual to provide hands‑on, end‑user focused support for enterprise audio‑visual (AV) systems. This role is highly customer‑facing and emphasizes proactive problem resolution, system health monitoring, and end‑user enablement. The ideal candidate has experience supporting AV environments, enjoys troubleshooting hardware and software issues, and is eager to learn and grow within a fast‑paced, cross‑functional environment. This role also requires physical activity, including lifting and maneuvering equipment during installations and troubleshooting.

Job Responsibility:

  • Provide day‑to‑day support, maintenance, troubleshooting, and evaluation of conference room AV hardware and software
  • Assist end users with meeting scheduling, setup, and real‑time technical issues
  • Support Microsoft Teams Rooms and enterprise conferencing environments
  • Partner with senior AV staff to monitor and maintain the health of AV platforms and digital signage systems
  • Perform daily site walkthroughs to proactively identify and resolve system issues
  • Run system health reports and analyze trends to prevent future outages
  • Provide end‑user training to reduce recurring issues and improve adoption
  • Support meetings and events, including camera tracking and room configuration
  • Research and learn new AV technologies and production systems
  • Deliver both onsite and remote field support as needed

Requirements:

  • Minimum of 1 year of relevant experience in: Audio‑visual support, OR Microsoft 365 environments, OR Network or technical support roles
  • Minimum of 1 year of end‑user technical support experience
  • Experience working with AV equipment such as: Microsoft Teams Rooms, Crestron, Polycom, Logitech (Direct experience with all systems is not required)
  • Strong troubleshooting, multitasking, and problem‑solving skills
  • Ability to analyze data and support reporting activities
  • Excellent customer service and communication skills
  • Self‑motivated, detail‑oriented, and proactive mindset
  • Ability to adapt in a fast‑paced, cross‑functional environment
  • Ability to lift up to 50 lbs
  • Ability to bend, climb ladders, and maneuver under tables
  • Comfortable performing physical setup and troubleshooting of AV equipment

Nice to have:

  • Experience supporting digital signage platforms
  • Familiarity with device management tools and enterprise AV monitoring
  • Experience working in corporate conference room or event support environments
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
March 26, 2026

Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Technical Support Analyst II - Audio-Visual

Help Desk Analyst II

The selected candidate will be an integral part of our team, focusing on providi...
Location
Location
United States , Pittsburgh
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proficient knowledge and experience in O 365
  • Demonstrated skills in Audio Video technologies
  • Must possess working knowledge of Active Directory
  • Basic Network Troubleshooting skills
  • Minimum of 2 years experience in a similar role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Proven ability to manage multiple tasks simultaneously
  • Strong customer service orientation
  • ITIL certification is preferred
Job Responsibility
Job Responsibility
  • Provide hands-on technical support
  • Offer desktop and remote support for Windows, Office365, Active Directory, and other enterprise applications
  • Handle installation, configuration, and maintenance of computers, peripherals, and audio-visual equipment
  • Ensure smooth operation of video conferencing systems
  • Perform basic network troubleshooting
  • Assist in basic system administration tasks
  • Collaborate with vendors
  • Develop and maintain IT documentation, training materials, and knowledge base articles
  • Support and maintain audio-visual technologies
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Eligibility to enroll in company 401(k) plan
  • Fulltime
Read More
Arrow Right

Technical Support Analyst II - Audio-Visual

We are seeking a Technical Support Analyst II – Audio‑Visual to provide hands‑on...
Location
Location
United States , Houston
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 1 year of relevant experience in: Audio‑visual support, OR Microsoft 365 environments, OR Network or technical support roles
  • Minimum of 1 year of end‑user technical support experience
  • Experience working with AV equipment such as: Microsoft Teams Rooms, Crestron, Polycom, Logitech (Direct experience with all systems is not required)
  • Strong troubleshooting, multitasking, and problem‑solving skills
  • Ability to analyze data and support reporting activities
  • Excellent customer service and communication skills
  • Self‑motivated, detail‑oriented, and proactive mindset
  • Ability to adapt in a fast‑paced, cross‑functional environment
  • Ability to lift up to 50 lbs
  • Ability to bend, climb ladders, and maneuver under tables
Job Responsibility
Job Responsibility
  • Provide day‑to‑day support, maintenance, troubleshooting, and evaluation of conference room AV hardware and software
  • Assist end users with meeting scheduling, setup, and real‑time technical issues
  • Support Microsoft Teams Rooms and enterprise conferencing environments
  • Partner with senior AV staff to monitor and maintain the health of AV platforms and digital signage systems
  • Perform daily site walkthroughs to proactively identify and resolve system issues
  • Run system health reports and analyze trends to prevent future outages
  • Provide end‑user training to reduce recurring issues and improve adoption
  • Support meetings and events, including camera tracking and room configuration
  • Research and learn new AV technologies and production systems
  • Deliver both onsite and remote field support as needed
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan
Read More
Arrow Right

Help Desk Analyst II

We are looking for a skilled and motivated Help Desk Analyst II to join our team...
Location
Location
United States , King of Prussia
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proficiency in Active Directory and Windows Server 2012 R2
  • Associate’s degree or technical certification, or a minimum of 3 years’ experience in technical support
  • Microsoft certification and strong understanding of PC hardware
  • Hands-on experience with ServiceNow or similar cloud-based helpdesk systems
  • Familiarity with remote troubleshooting tools such as Zoho, Intune, or Azure
  • Strong organizational and time management skills
  • Ability to work under pressure and adapt to changing priorities
  • Excellent problem-solving skills and initiative to think creatively
Job Responsibility
Job Responsibility
  • Manage helpdesk tickets, prioritize tasks, and resolve incidents efficiently
  • Deliver both onsite and remote technical assistance for end users, including support for hardware, software, and peripherals
  • Offer guidance and troubleshooting for Office 365 applications to enhance user experience
  • Ensure all systems meet security and patch requirements, including antivirus and web filtering compliance
  • Set up and support audio-visual systems in corporate environments
  • Maintain accurate asset management records for mobile devices, desktops, and laptops
  • Configure and troubleshoot network issues in Windows, Apple, and Citrix environments, including wired and wireless setups
  • Collaborate with vendors, such as internet service providers and audio/video contractors, to manage services effectively
  • Document procedures, system changes, and resolutions in the helpdesk ticketing system to maintain accurate records
  • Participate in project tasks and provide suggestions to improve processes and workflows
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right

Help Desk Analyst II

We are looking for a skilled and motivated Help Desk Analyst II to join our team...
Location
Location
United States , King of Prussia
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proficiency in Active Directory and Windows Server 2012 R2
  • Associate’s degree or technical certification, or a minimum of 3 years’ experience in technical support
  • Microsoft certification and strong understanding of PC hardware
  • Hands-on experience with ServiceNow or similar cloud-based helpdesk systems
  • Familiarity with remote troubleshooting tools such as Zoho, Intune, or Azure
  • Strong organizational and time management skills
  • Ability to work under pressure and adapt to changing priorities
  • Excellent problem-solving skills and initiative to think creatively
Job Responsibility
Job Responsibility
  • Manage helpdesk tickets, prioritize tasks, and resolve incidents efficiently
  • Deliver both onsite and remote technical assistance for end users, including support for hardware, software, and peripherals
  • Offer guidance and troubleshooting for Office 365 applications to enhance user experience
  • Ensure all systems meet security and patch requirements, including antivirus and web filtering compliance
  • Set up and support audio-visual systems in corporate environments
  • Maintain accurate asset management records for mobile devices, desktops, and laptops
  • Configure and troubleshoot network issues in Windows, Apple, and Citrix environments, including wired and wireless setups
  • Collaborate with vendors, such as internet service providers and audio/video contractors, to manage services effectively
  • Document procedures, system changes, and resolutions in the helpdesk ticketing system to maintain accurate records
  • Participate in project tasks and provide suggestions to improve processes and workflows
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Bank Ward Nurse

Optegra has an exciting new job opportunity for an experienced ward nurse to joi...
Location
Location
United Kingdom , Marylebone
Salary
Salary:
19.00 - 27.00 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Registered General Nurse or Operating Department Practitioner
  • Current NMC/ODP registration with no restrictions
  • Qualification in Ophthalmology or Peri operative care
  • Previous experience in an Ophthalmology Theatre, minimum of one year
  • Knowledge in private and operation settings
Job Responsibility
Job Responsibility
  • Participating in all aspects of the Ophthalmic Surgical pathway
  • Providing skilled clinical and technical assistance as a member of the operating theatre team
  • Peri-operative and post-operative care in the surgical and refractive suite of the hospital
What we offer
What we offer
  • Fantastic comprehensive benefits package
  • Fully funded training and development programs
  • Fulltime
Read More
Arrow Right
New

Chef Manager

The Chef is responsible for developing and executing culinary solutions to meet ...
Location
Location
United States , Sewell
Salary
Salary:
70000.00 - 75000.00 USD / Year
aramark.com Logo
Aramark
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Requires at least 2 years’ experience in a culinary management role
  • Bachelor's degree or equivalent experience
  • SERV Safe certification or HACCP knowledge required.
Job Responsibility
Job Responsibility
  • Manages production for 3 points of service: patients, retail and catering
  • Train and manage kitchen personnel and supervise/coordinate all related culinary activities
  • Estimate food consumption and requisition or purchase food
  • Select and develop recipes as well as standardize production recipes to ensure consistent quality
  • Establish presentation technique and quality standards, and plan and price menus
  • Ensure proper equipment operation/maintenance and ensure proper safety and sanitation in kitchen
  • Oversee special catering events and may also offer culinary instruction and/or demonstrates culinary techniques.
What we offer
What we offer
  • Medical
  • Dental
  • Vision
  • Work/life resources
  • Retirement savings plans like 401(k)
  • Paid days off such as parental leave and disability coverage.
  • Fulltime
Read More
Arrow Right
New

Front Desk Coordinator

We are looking for a Front Desk Coordinator to support daily office operations a...
Location
Location
United States , Columbus
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 3 years of experience in a front desk, receptionist, concierge, or office coordination role
  • Demonstrated ability to manage visitor reception and provide detail-oriented in-person customer service
  • Experience handling inbound calls through a multi-line phone or switchboard system
  • Familiarity with conference room scheduling, room setup, and general meeting support
  • Background in sorting mail, coordinating deliveries, and distributing incoming correspondence accurately
  • Experience monitoring office supply inventory and placing orders to maintain stock levels
  • Strong organizational skills with the ability to manage multiple tasks and maintain neat shared work areas
Job Responsibility
Job Responsibility
  • Open the office each morning by preparing the reception area, readying common spaces, and confirming kitchen and beverage supplies are available for the day
  • Welcome visitors and clients with care, manage check-in procedures, and handle sensitive information with discretion
  • Receive, sort, and distribute mail, packages, and deliveries while maintaining accurate handling of confidential materials
  • Track office and kitchen inventory, place replenishment orders, verify incoming shipments, and distribute supplies to designated areas
  • Maintain conference rooms, copier stations, mail areas, and supply spaces so they remain orderly, stocked, and prepared for use
  • Coordinate meeting room calendars and ensure spaces are set up appropriately for internal meetings, trainings, and guest visits
  • Assist with office event and meeting logistics, including room preparation, materials organization, and post-meeting reset
  • Support new employee readiness by helping arrange workspaces and ensuring needed supplies are available before start dates
  • Partner with vendors and internal teams to help address routine maintenance requests and keep the office environment clean, functional, and welcoming
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Gtm Operations Lead

Reducto helps AI teams ingest real world enterprise data with state of the art a...
Location
Location
United States , San Francisco
Salary
Salary:
Not provided
reducto.ai Logo
Reducto
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4-8 years in GTM Ops, RevOps, Sales Ops, or BizOps at SaaS companies
  • you've personally stood up a GTM/RevOps function from scratch or near-zero
  • you've thrived in high-growth environments where adaptability is essential
  • default to building the right solution rather than reaching for an off-the-shelf one
  • fast, proactive, and comfortable with ambiguity
  • track record of shipping systems that teams actually adopt and respect
  • deep hands-on expertise with CRMs and the data behind them
  • can build CRMs from first principles (objects, lifecycle stages, automation, routing, permissions)
  • comfortable working directly with raw data, building dashboards and tools, and partnering with engineering and data
  • strong modeling, diagnosis, and explanation skills
Job Responsibility
Job Responsibility
  • Designing end-to-end GTM systems architecture across Sales, Marketing, and future post-sales and partnerships motions
  • Building and owning our CRM from first principles — objects, lifecycle stages, automation, routing, permissions — and the rest of our GTM stack
  • Defining funnel stages, lead and account lifecycle, and attribution in partnership with Marketing
  • Building forecasting models and revenue reporting that GTM and Finance both trust
  • Owning commissions modeling and comp operations
  • designing comp frameworks, performance metrics, and quota structures for new GTM functions as we hire
  • Designing territory, segmentation, account assignment, and routing models as the business evolves
  • Building dashboards for pipeline health, conversion, capacity, and performance — and turning them into codified action protocols, not just charts
  • Partnering with Finance on headcount modeling, capacity planning, and coverage ratios as the team scales
  • Supporting pricing, packaging, and GTM motion experiments
What we offer
What we offer
  • Unlimited PTO
  • Daily Lunch
  • Commuter Reimbursement
  • Comprehensive Insurance, medical, dental, and vision
  • Health and Wellness Budget, up to $150 per month
  • Parental Leave
  • 401k +4% company match
  • Fulltime
Read More
Arrow Right