Technical Support Analyst - French Speaking Job at Randstad (Victoria)

French Speaking Technical Business Analyst

Technical Business Analyst roles exist in teams across the business at Acturis. ...

Location

Salary:

Not provided

Acturis Ltd

Expiration Date

Until further notice

Requirements

Fluent or Proficient in French
At least a 2.1 in a technical subject – Maths, Physics, Engineering
Strong A-levels (at least A in Maths)
A track record of delivering on projects and an ability to carry tasks through to completion
An ability to work in teams and learn quickly
Demonstrated an interest in and experience of using IT and software
Confident and eager to take responsibility

Job Responsibility

Work in one of five teams focused on core Acturis System development and implementation, web solution development for customers or insurance product implementations
Help our French clients understand the options and possibilities for how they can use the highly configurable and complex Acturis System
Design and implement top quality new software solutions
Solve challenging technical problems using a structured and logical approach
Gather client requirements and turn these into detailed, unambiguous and accurate specifications
Manage the build of sometimes complex implementations, and ensure this is done to specification
Continuously monitor and improve all aspects of the Acturis System
Support the sales team by contributing to client proposals including presenting and demonstrating technical solutions to clients

What we offer

Will be given early responsibility for discrete projects
Will receive structured feedback three times a year

French Speaking Technical Business Analyst

Acturis is the UK’s leading Software-as-a-Service provider for general insurance...

Location

United Kingdom , London

Salary:

Not provided

Acturis Ltd

Expiration Date

Until further notice

Requirements

Fluent or Proficient in French
An aptitude for applying technology and structured problem solving
At least a 2.1 in a technical subject – Maths, Physics, Engineering
Strong A-levels (at least A in Maths)
A track record of delivering on projects and an ability to carry tasks through to completion
An ability to work in teams and learn quickly
Demonstrated an interest in and experience of using IT and software
Some roles are more client focused where an ability to build relationships with customers and strong communication skills are essential
Confident and eager to take responsibility

Job Responsibility

Work in one of five teams focused on core Acturis System development and implementation, web solution development for customers or insurance product implementations
Help our French clients understand the options and possibilities for how they can use the highly configurable and complex Acturis System
Design and implement top quality new software solutions
Solve challenging technical problems using a structured and logical approach
Gather client requirements and turn these into detailed, unambiguous and accurate specifications
Manage the build of sometimes complex implementations, and ensure this is done to specification
Continuously monitor and improve all aspects of the Acturis System
Support the sales team by contributing to client proposals including presenting and demonstrating technical solutions to clients

What we offer

Receive a competitive salary and annual performance-based reviews
Be eligible to participate in annual bonus and company share incentive schemes depending on performance and seniority

Fulltime

GeniusIQ Customer Support Analyst (French-speaking)

This role is part of Genius' team that helps sports leagues and teams boost perf...

Location

Estonia , Tallinn

Salary:

Not provided

Genius Sports

Expiration Date

Until further notice

Requirements

Strong verbal and written communication skills in English and French
Strong knowledge of football and basketball, other sports beneficial
Previous experience in customer support, data delivery, or product operations
Proficiency in working with software platforms and technical tools
Excellent organisational skills with the ability to manage multiple tasks simultaneously
Ability to work collaboratively with teams across different time zones
Willing to work a schedule aligned with the sports calendar, including evenings, weekends, and public holidays.

Job Responsibility

Handle and prioritise incoming customer requests, ensuring timely resolution or appropriate escalation to the relevant teams
Triage basic API and software access issues, collecting necessary details for our engineering teams to efficiently address
Maintain comprehensive customer contact lists and playbooks for outage and delivery updates, ensuring clear communication with all stakeholders
Collaborate with game day operations and System Support Engineers to promptly resolve event-day issues and maintain operational continuity.

What we offer

Competitive salary
range of benefits
hybrid working models

Bilingual Global Service Desk Analyst

We are looking for a professional and eager French Bilingual Global Service Desk...

Location

Canada , Montréal

Salary:

19.76 - 25.49 CAD / Hour

Randstad

Expiration Date

June 21, 2026

Requirements

1 to 3 years of experience in a technical support role providing tier I support in a service desk or help desk role
The ability to speak French fluently in a professional environment
Excellent French bilingual written and verbal communication skills
Proven ability to troubleshoot and resolve technical and procedural issues
Ability to adapt to fluctuating customer needs and manage high stress situations while reacting quickly and professionally
Capability to establish rapport among peers and colleagues
Proven ability to provide superior customer service both on and off of the phone
Ability and willingness to work evenings and or weekends

Job Responsibility

Submit fully documented customer issues into a ticket management system
Analyze the symptoms, determine the urgency and where possible, provide resolution to the issue
Dispatch an incident to the appropriate Tier II support group when first call resolution is not possible, and manage the incident through its lifecycle
Understand and assist with all internal and external escalations
Continue to look for process improvement opportunities, and follow up with peers and leads in improving service delivery

What we offer

T4 benefits
2 sick days
4% cumulative over the year based on hours worked
8 holidays
Possibility of adhering to our collective medical insurance after 3 months
Weekly payments
Accumulates government withholdings
Flexibility to gain career experience in different fields and companies
Continue to work and not be unemployed during periods and contexts of constraining employment

Fulltime

CRM Business Analyst

Amaris Consulting is looking for a curious and motivated Business Analyst to joi...

Location

Belgium , Brussels

Salary:

Not provided

Amaris Consulting

Expiration Date

Until further notice

Requirements

Eligible for the VIE program and willing to relocate to Brussels
Master’s degree in Business, Information Systems, Engineering, or a related field
Initial experience (internship or first role) working with Salesforce or another CRM solution (Dynamics, HubSpot, Zoho, etc.)
Strong interest in digital transformation, CRM systems, and business process improvement
Basic understanding of functional analysis, user stories, and Agile ways of working
Strong communication and stakeholder management skills, with the ability to interact with both business and technical teams
Speak English and French fluently (both written and spoken) – mandatory

Job Responsibility

Gather, analyze, and formalize business and functional requirements, particularly around CRM-related processes
Act as a bridge between business stakeholders and technical teams to ensure CRM solutions meet business needs
Translate business requirements into functional specifications or user stories for development teams
Support the analysis and optimization of customer journeys, sales, or service processes within CRM environments
Participate in testing phases, including test case definition and User Acceptance Testing (UAT)
Collaborate with cross-functional teams to ensure alignment between business expectations and delivered solutions
Maintain clear documentation and ensure traceability across requirements and deliverables
Gain hands-on exposure to Agile/Scrum methodologies and actively participate in sprint ceremonies

What we offer

The opportunity to lead impactful, high-visibility projects in a fast-growing consulting environment
Access to advanced technical trainings, certifications, and a network of senior experts
A multicultural, international work environment with over 60 countries represented
A clear and personalized career path with evolution toward architecture, management, or expert roles
A culture that encourages initiative, autonomy, and innovation

Lead Business Analyst

At least 7 years of relevant work experience as a Business Analyst ( Bachelor’s ...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

At least 7 years of relevant work experience as a Business Analyst (Bachelor’s degree in Computer Science, Information Technology, or a related field)
Fluent in French language (both speaking and writing skills)
Strong understanding of business analysis methodologies and product discovery techniques (e.g., requirements gathering, use case analysis, estimation techniques)
Proven ability to elicit, analyze, document, and validate business requirements
Excellent communication and stakeholder management skills, with the ability to bridge the gap between business and application development team
Experience creating clear and concise documentation, including business requirements documents, functional specifications, and process flows
Experience using requirements management tools (e.g. SpiraTest, Jira)
Proficiency in using SQL for querying databases and creating test data
Manage, create and execute functional test plans and ensure proper documentation of test results

Job Responsibility

Create function specifications and capture business requirements
Ensuring seamless communication between client’s business users and the application development team
Collaborate on functional design, addressing feasibility, user experience, and technical constraints
Flexibility to adapt to project needs, ready to switch between BA lead and test lead roles as required by the project
Provide functional support to the development team throughout the project lifecycle

Fulltime

Analyst, Quality Assurance

At Bombardier, we design, build and maintain the world’s peak-performing aircraf...

Location

Canada , Pointe-Claire

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

Professional Study in Cabinetmaking, Aeronautics, or other related fields
Minimum of five years experience
Excellent Quality skills
Ability to exercise good judgment, flexibility, are results oriented and able to work with minimal supervision
Strong sense of initiative and are willing to work with a winning team
Good organizational and communication skills
Excellent technical knowledge of leather, plating and finishing
Speak and write both French and English

Job Responsibility

Validate the aesthetics of the aircraft and its components according to inspection requirements and standards
Raise and escalate issues observed
Produce reports and coordinate feedback following inspections
Be the Quality support and participate in production governance
Be the link between the supplier's Quality and Compliance representatives and the delivery team
Identify, document and standardize the key processes leading to the achievement of the team's objectives
Support the evening and weekend teams (following a daytime training of indeterminate duration)

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

French-speaking Business Consultant

Become French-speaking Business Consultant at BrightAnalytics! Guide clients, op...

Location

Belgium , Hooglede

Salary:

Not provided

BrightAnalytics

Expiration Date

Until further notice

Requirements

A Master’s degree in an economic or financial field
A keen interest in the world of Fintech: including Finance, data, SQL, and queries
Solid foundational knowledge of accounting: concepts like balance sheets and P&L statements are second nature to you
Excellent communication skills in English and French (C2 level), both verbal and written, with the ability to operate at a professional/near-native level in both
Eager to explore new technologies and continuously learn
Strong interpersonal skills
you can easily adapt your communication style to your audience
Equipped with an analytical mind, a healthy dose of common sense, and a creative spark to get the job done
You thrive on complex challenges, enjoy collaborating with colleagues, and take pride in going the extra mile

Job Responsibility

Providing high-quality onboarding to our national and international clients
Share your BrightAnalytics expertise with the client and provide the necessary training and support
Act as a trusted advisor
you propose the most suitable solutions and take their reporting to the next level
Contribute to the design and optimization of the onboarding process (including training materials)
Driving tool adoption among clients
Build strong client relationships and ensure the overall satisfaction of your client portfolio
Proactively contact clients to better understand and fulfill their needs and expectations
Provide reactive support, striving to assist clients as quickly as possible with questions regarding the structure of their financial reporting
Acting as the bridge to Business Analysts (Technical Aspect)

What we offer

A key role in one of the fastest-growing fintech companies in Belgium
An international, financially healthy scale-up with high ambitions
An open and entrepreneurial culture where personal initiative is valued
Being part of a team that highly prizes entrepreneurship
On-the-job coaching and weekly training to develop unique skills
No less than 20 statutory + 12 extra vacation days
Flexible working hours: start between 7:30 and 9:30 AM and finish between 4:30 and 6:30 PM
Company car
Meal vouchers of €8 per working day
Eco-vouchers

Fulltime

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Technical Support Analyst - French Speaking

Job Description

Job Responsibility

Requirements

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