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Technical Support Administrator & PA

Thailand, Bangkok · Job Posted March 20, 2026
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Job Description

We are looking for a proactive and detail-oriented Technical Support Administrator & PA to provide technical systems support alongside structured administrative assistance. This role is primarily focused on supporting internal systems, platforms, and operational processes, while also providing administrative coordination to ensure smooth day-to-day business operations. It is ideal for someone technically confident, organized, and comfortable working across systems, data, and documentation.

Job Responsibility

  • Provide first-line support for internal systems, tools, and digital platforms
  • Troubleshoot technical issues and escalate to external IT providers where required
  • Set up and manage user accounts, access permissions, and onboarding/offboarding processes
  • Maintain and update CRM systems and internal databases, ensuring data accuracy
  • Generate reports and assist with data tracking and system monitoring
  • Support the implementation of new tools, systems, and process improvements
  • Create and maintain system documentation, user guides, and process workflows
  • Ensure structured digital filing and organized information management
  • Coordinate meetings, calendars, and scheduling as required
  • Prepare reports, presentations, and internal documentation
  • Support internal communications and workflow coordination
  • Maintain organized administrative records
  • Provide day-to-day administrative support to leadership and operations

Requirements

  • Native or fluent in Thai and English (C1 level), with strong proficiency in both written and spoken communication
  • Bachelor’s degree in any field
  • Educational background or prior experience in the IT or financial industry
  • Previous experience in a technical support, systems administration, or operations support role
  • Strong technical aptitude and confidence working with digital systems and platforms
  • Experience using CRM systems and Microsoft Office (strong Excel skills preferred)
  • Excellent organizational skills with strong attention to detail
  • Ability to troubleshoot issues and think logically
  • Strong written and verbal communication skills
  • Ability to manage multiple tasks and priorities effectively
  • Proactive, reliable, and able to work independently

What we offer

  • Competitive remuneration
  • Exposure to executive-level operations and decision-making
  • Opportunity to develop cross-functional and technical coordination skills
  • Dynamic role combining administrative, operational, and technical responsibilities
  • Professional working environment with learning and growth opportunities

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