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Bubble Logo Bubble · IT - Administration

Technical Success Specialist

United States, New York City 72000.00 - 85000.00 USD / Year · Job Posted February 18, 2026
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Job Description

We built Bubble with a clear mission in mind: to empower everyone to create software. We believe anyone with an idea should be able to build it, so we’re making software creation accessible to everyone. Our AI visual development platform enables anyone, whether they’re first-time entrepreneurs or enterprise teams, to take an idea from prompt to fully-functional, scalable reality across web, iOS, and Android — all on one platform, all without writing or managing a single line of code. As the only full-stack, cross-device no-code platform on the market with over 5 million users in over 100 countries, Bubble is breaking down the barriers to entrepreneurship and innovation across the globe. The Strategic Accounts Team, composed of Account Managers and Technical Success Specialists, serves as a bridge between Enterprise customers and Bubble in order to drive long-term user success. As strategic partners, we help users build and grow production-grade applications, own customer relationships and provide technical solutioning for anything from architecture planning to infrastructure scaling.

Job Responsibility

  • Become knowledgeable about all things Bubble — our product, users, and company
  • Act as a platform expert: Participate in face to face video calls with users
  • Validate customer use cases
  • Advise on implementation and technical needs
  • Perform product demonstrations
  • Onboard new customers to their enterprise plans and hardware
  • Have ownership over your book of business in collaboration with Account Managers: Elevate customer voice
  • Answer technical questions face to face and over email
  • Identify customer growth opportunities through expanded product adoption
  • Complete app audits
  • Problem solve and offer proactive consultative advice
  • Develop a 1:1 relationship with your customers
  • Analyze and optimize our tools, documentation, and processes to improve our operations
  • Collaborate with product, sales, and engineering teams to improve our users’ overall experience with Bubble and advocate for their needs at a strategic level

Requirements

  • Embodies Bubble’s values
  • Exhibits an investigative mindset, high attention to detail, and aptitude for learning
  • Demonstrates an ability to help users align product usage with their goals
  • Thrives in the face of ambiguity, demonstrating an ability to problem solve with minimal guidance
  • Has experience with APIs and building applications or tools for the internet
  • Has experience with performance tied to target metrics
  • Has exceptional written and verbal skills
  • can translate complex solutions to users concisely and clearly, while collaborating with the team effectively and efficiently
  • Wants to be part of building and designing processes, tooling, and documentation
  • Can commute to our NYC office regularly

Nice to have

  • Success Management, Account Management, or other customer-facing experience
  • Experience building no-code or low-code applications

What we offer

  • Equity
  • Flexible PTO
  • Competitive healthcare (medical, dental, and vision insurance)
  • 401(k) matching
  • Wellness and work enablement stipends
  • Generous PTO
  • A Sabbatical program
  • Catered lunches
  • Happy hours
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