Technical Success Manager (EMEA Region) Job at JFrog (Bangalore)

Director of Customer Success, EMEA

We’re looking for a Director of Customer Success – EMEA to join our global team ...

Location

Israel , Tel Aviv

Salary:

Not provided

Cyera

Expiration Date

Until further notice

Requirements

5+ years of experience leading technical CS, TAM, or Professional Services teams, including experience managing multi-regional teams across EMEA
Served as a Head/Director of CS, or in a similar leadership role, within a B2B SaaS or cybersecurity organization
Strong technical support mindset, with the ability to guide teams through complex troubleshooting, root-cause analysis, and customer escalations
You are comfortable partnering directly with Support and Engineering to resolve critical issues, streamline escalation paths, and ensure a seamless, high-quality customer experience
Excel at building scalable processes, driving adoption, managing renewals, and leading change across complex environments
Thrive in a fast-paced, high-growth, and ambiguous startup environment, making decisions with clarity and confidence
Bring a strong technical orientation, with experience working alongside Product, Engineering, and Architecture teams
Fluent in Salesforce, BI tooling, customer analytics, and data-driven decision-making
A compelling communicator, capable of leading both executive-level business discussions and deep technical workshops
Willing and able to travel 25–50% to engage directly with customers and teams.

Job Responsibility

Lead and scale technical Customer Success teams across EMEA, shaping team structure, methodologies, and execution standards as Cyera expands globally
Develop and operationalize CS infrastructure—including customer journeys, playbooks, QBR frameworks, KPIs, and dashboards—to drive predictable outcomes and organizational alignment
ֿBuild and own a comprehensive renewals strategy covering process design, forecasting, workflows, timelines, and escalations to ensure timely renewals, reduced churn, and strong retention
Collaborate closely with CSEs, Account Managers, and cross-functional leaders to streamline renewals and remove operational friction
Act as a strategic partner to enterprise customers, deepening relationships, understanding business goals, identifying expansion opportunities, and driving measurable value throughout the lifecycle
Monitor customer health, usage patterns, adoption trends, and risk indicators
proactively address issues to prevent escalations and protect satisfaction
Lead cross-functional initiatives to resolve renewal challenges, enhance onboarding and training, optimize support processes, and improve operational efficiency across regions
Partner with Product, OCTO, Sales, SEs, Support, and Services to align priorities, influence roadmap decisions, and ensure seamless customer transitions
Oversee end-to-end CS operations, including onboarding, enablement, engagement, and documentation, implementing best practices and standard operating procedures

Fulltime

Partner Account Manager

We are seeking a high-energy, execution-driven EMEA Partner Account Manager to j...

Location

Spain , Madrid

Salary:

Not provided

JFrog

Expiration Date

Until further notice

Requirements

Minimum of 5+ years of successful channel or partner sales experience, with a proven focus on recruiting, activating, and co-selling with VARs, SIs, or Distributors in the EMEA region
Verifiable track record of driving new business/new logo acquisition through a partner ecosystem
Deep understanding and hands-on experience in joint sales and co-selling processes, including joint account planning and opportunity management with direct sales teams
Ability to articulate the value proposition of complex enterprise software (SaaS, Cloud, DevSecOps, or Security) and understand partner service offerings built on these platforms
Proven capability to establish GTM plans, manage sales pipelines using Salesforce, and drive enablement programs
Exceptional verbal and written communication skills, with the executive presence needed to engage and motivate partner leadership and field teams
Willingness to travel across the EMEA region to engage with key partners and attend events

Job Responsibility

Actively recruit and onboard key strategic partners with the capability and market reach to drive new customer acquisition in high-priority EMEA territories
Work directly with partners to define, formalize, and champion their unique service offerings and value proposition built upon the JFrog platform
Collaboratively develop robust Go-To-Market (GTM) plans, including identifying and locking in a defined list of target accounts/logos for joint pursuit with each partner
Drive partner enablement activities, ensuring they are certified, trained, and technically proficient to position and sell the JFrog platform to new prospects
Initiate and actively participate in co-selling motions, working alongside the JFrog Account Executive (AE) and the partner to execute sales cycles for New Logo opportunities
Drive consistent pipeline generation through partner-led activities, marketing campaigns, and joint sales events, measured by Partner-Sourced Pipeline
Guide partner-sourced opportunities through the sales cycle - from technical proof and validation to deal negotiation and successful closure
Be responsible for achieving revenue targets and non-revenue metrics, including the number of enabled partners, activated target accounts per partner, and New Logo closed-won revenue

Regional Marketing Manager

We’re looking for a Regional Marketing Manager, EMEA to build and scale XBOW’s m...

Location

Salary:

Not provided

Xbow

Expiration Date

Until further notice

Requirements

Strong experience in regional, field, or demand generation marketing, ideally in B2B SaaS or cybersecurity
Proven track record building and scaling marketing programs across multiple European markets
Experience partnering closely with Sales and GTM teams to drive measurable pipeline and revenue outcomes
Excellent project management and execution skills—you can own programs end-to-end and operate with high autonomy
Strong written and verbal communication skills, with the ability to adapt messaging for different countries and buying audiences
Comfort operating in a fast-growing, high-ambiguity startup environment
Highly collaborative mindset with the ability to influence across functions

Job Responsibility

Own and execute XBOW’s regional marketing strategy across EMEA, with primary focus on UKI, Nordics, Benelux, and France
Build and scale integrated regional programs, including field events, executive briefings, webinars, campaigns, and community initiatives
Partner closely with Sales to support pipeline generation, account-based initiatives, and strategic regional opportunities
Localize global messaging, positioning, and campaigns to ensure strong cultural, language, and market relevance across EMEA
Collaborate with Product Marketing to translate XBOW’s technical capabilities into compelling regional narratives, vertical use cases, and proof points
Work with Partners and Alliances to design and execute joint marketing programs in-region
Own regional event strategy, including industry conferences, owned events, executive roundtables, and partner-led activations
Coordinate with Content and Communications teams to support regional content needs, PR moments, and thought leadership opportunities
Manage regional marketing budgets, timelines, agencies, and vendor relationships
Define and track success metrics for EMEA marketing, including pipeline impact, engagement, and regional brand awareness

What we offer

Competitive salary, clear performance-based incentives, and equity package, making you an integral part of XBOW’s growth story
Career Growth: Significant opportunities to progress within the sales organization and shape your career trajectory as we scale
Meaningful Work: You’ll directly impact XBOW’s mission to revolutionize cybersecurity and protect organizations worldwide

Fulltime

Channel Sales Manager EMEA

Responsible for managing and further improving performance of our Li-Cor and HOB...

Location

United Kingdom

Salary:

Not provided

LI-COR

Expiration Date

Until further notice

Requirements

BS in commercial or science fields
5+ years of international channel sales experience with quota responsibility in technology-driven markets, including environmental and agricultural sectors
Proven success managing reseller and distributor networks, sales funnels, and forecasting activities
Strong ability to understand and communicate technical applications and technologies across environmental and agricultural industries
Demonstrated expertise in partner management, including developing and executing joint sales plans to achieve revenue targets and strategic growth objectives
Proven leadership skills with experience in strategic planning, business growth initiatives, and translating strategic plans into tactical actions and measurable operational results
Collaborative team-oriented approach with a strong ability to work cross-functionally
Strong technical aptitude with working knowledge of dataloggers, weather stations, software platforms, and commercial cloud-based solutions
Fluent in environmental and technology-related terminology
Excellent verbal and written communication skills with experience delivering presentations, seminars, mentoring, and facilitating small group discussions

Job Responsibility

Develop and execute regional channel sales strategies in collaboration with the Director of EMEA Sales, distribution sales leadership, and international distribution partners to drive revenue growth, strengthen customer relationships, and support long-term brand development across the full portfolio of products and services
Lead the execution of EMEA channel sales initiatives by directly managing distributor and channel partner accounts, maintaining a healthy sales funnel, and achieving regional sales objectives
Provide market insights and recommendations to support marketing focus areas and lead generation activities
Build, develop, and maintain strong relationships with international distribution partners
Drive lead generation efforts with direct customers and collaborate with channel partners to achieve company sales and growth objectives
Responsibilities include distributor funnel management, pricing recommendations, sales and marketing plan development, performance monitoring, and growth improvement initiatives
Support regional financial planning activities by contributing to sales forecasting, defining sales targets by customer and region, monitoring sales trends, and recommending tactical adjustments throughout the fiscal year in collaboration with senior sales leadership
Participate in strategic planning initiatives related to business growth, new product opportunities, market development, research initiatives, and service expansion to support long-term organizational success
Collaborate closely with global and regional marketing teams, including SDR teams, to align marketing campaigns, conferences, lead generation programs, and web-based promotions with regional business objectives and channel partner activities
Travel regionally and internationally to customer sites, distributor meetings, conferences, and industry events to identify new market opportunities, applications, and business development initiatives

Head of Customer Experience, EMEA

We are looking for a Senior Director to lead our EMEA Customer Experience organi...

Location

United Kingdom , London

Salary:

Not provided

Culture Amp

Expiration Date

Until further notice

Requirements

Significant experience in B2B SaaS at a senior management level
Extensive experience managing 'leaders of leaders' (Directors/Managers)
Experience managing large P&Ls and distributed teams across the EMEA region
Experience managing diverse functions beyond just 'CS'
Understanding of the mechanics of Renewals/Forecasting
Experience leading technical or advisory teams (Professional Services, Consulting, or People Science)
Track record of stepping into complex operational environments, diagnosing root causes, and implementing structure to scale
Comfortable owning a retention number
Understanding of how to partner with Sales to drive expansion and protect the base
Ability to hold your own in a negotiation with a Procurement team or a CHRO

Job Responsibility

Lead the Regional Strategy
Own the EMEA Region
Define the post-sales strategy for the region
Adapt global playbooks to fit the nuances of the UK, DACH, and emerging markets
Operate with significant autonomy
Make high-velocity decisions to drive regional growth
Executive Partnership
Be the primary counterpart to the VP of Sales, EMEA
Align on everything from forecast accuracy to go-to-market strategy
Orchestrate a Unique Multi-Disciplinary Team

What we offer

Employee Share Options Program
Programs, coaching, and budgets to help you thrive personally and professionally
Access to external providers for mental wellbeing and coaching support
Monthly Camper Life Allowance
Team budgets dedicated to team building activities and connection
Intentional quarterly wellbeing pauses
Extended year-end breaks
Excellent parental leave and in work support program available from day 1
5 Social Impact Days a year
MacBooks for you to do your best & a work from home office budget

Fulltime

Customer Success - EMEA - Nordics

This role partners directly with customers across the Nordics Region to drive ad...

Location

Salary:

Not provided

ElevenLabs

Expiration Date

Until further notice

Requirements

5+ years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in the Nordics region
Fluent in Swedish and English
Familiarity and experience with building and deploying AI agents
Familiarity and experience with API Integrations, and comfort and knowledge of navigating SDKs
Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities along with renewals
Excellent problem-solving, technical, and analytical skills to address customer needs and concerns
Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization
Strong understanding of the Nordics market landscape and cultural nuances
Self-motivated and able to work independently in a remote or distributed team environment

Job Responsibility

Partners directly with customers across the Nordics Region to drive adoption of the ElevenLabs platform
Administers onboarding and enablement tactics across multiple products, advising on best practices for deploying ElevenLabs across web, mobile, and backend systems
Analyzes product usage and performance signals to identify friction points, unblock adoption, and help customers realize measurable value from the platform
Owns commercial outcomes across a defined set of accounts
Identifies expansion opportunities, drives renewals and upsells, and partners closely with Sales, Engineering, and Customer Success leadership to turn technical success into durable revenue growth

What we offer

Innovative culture
Growth paths
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year
Annual company offsite
Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend

Fulltime

Technical Business Analyst

We are seeking a highly motivated and experienced Technical Business Analyst to ...

Location

Poland , Warsaw

Salary:

189660.00 - 322940.00 PLN / Year

Citi

Expiration Date

Until further notice

Requirements

Minimum of 5 years of experience in application development and maintenance
Proven experience working in a Business Analyst capacity, effectively bridging gaps between technology and business stakeholders
Demonstrated ability to act as a trusted advisor to business and technology teams
Extensive experience in managing and implementing successful projects, coupled with working knowledge of consulting and project management methodologies
Proven ability to perform under pressure and effectively manage deadlines or shifting expectations and requirements
Experience in JAVA, ORACLE SQL, and microservices is a plus
Experience in the client onboarding lifecycle and domain is preferred

Job Responsibility

Regional Stakeholder Management: Serve as the primary point of contact for regional stakeholders concerning client onboarding wealth applications
Global Technology Interface: Interface regularly with technology leads globally to understand solution roadmaps, provide regional insights, and propagate feedback from the EMEA region
Cross-Departmental Collaboration: Actively interact with stakeholders across various departments to gather feedback, identify pain points, and ensure alignment on client onboarding processes and systems
L3 Application Support & Coordination: Provide L3 support for client onboarding applications, coordinating with technical teams to resolve complex issues and minimize downtime
Business Analysis & Liaison: Function as the key business analyst liaison for client onboarding initiatives within the EMEA region, translating business requirements into technical specifications
Audit Assistance: Assist with internal and external audits related to client onboarding applications and processes, ensuring compliance and providing necessary documentation
User Interaction & Requirement Elicitation: Facilitate user workshops, conduct interviews, and employ various techniques to elicit, analyze, document, and validate business requirements from end-users
Solution Propagation: Drive the adoption and effective utilization of new and existing technological solutions across the EMEA region for client onboarding

What we offer

Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
Employee Assistance Program financed by Employer
Paid Parental Leave Program (maternity and paternity leave
statutory and 2 weeks additional paid paternity leave)
Sport Card for employees subsidized via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events
Additional day off for volunteering
Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform

Fulltime

Senior Customer Success Manager

We're looking for a Senior Customer Success Manager to join our Customer Success...

Location

Germany

Salary:

Not provided

Filigran

Expiration Date

Until further notice

Requirements

5+ years of experience in Customer Success, Account Management, or a similar client-facing role in the cybersecurity sector especially in Threat intelligence or Exposure Validation
Based in Germany with experience supporting national and regional customers
Strong technical aptitude and ability to work with tools like OpenCTI or OpenAEV (training available)
Comfortable working in a fast-paced environment where priorities evolve, and you adapt quickly while maintaining a high level of quality
Excellent communication skills
Comfortable in a remote, async-first culture
Experience with CRM/CSM tools, customer journey tracking, and success metrics
Fluency in English

Job Responsibility

Own and manage the full customer lifecycle: kickoff, onboarding, adoption, training, and renewal
Build strong, proactive relationships with customers in the EMEA
Identify and support opportunities for upsell and cross-sell in partnership with Sales
Coordinate with internal teams to resolve and escalate customer issues quickly and effectively
Collaborate with Customer Support Engineers and Customer Platform Architect to ensure seamless communication and delivery in response to deployment and support tickets
Collect and share customer feedback internally to improve product and service quality
Track success metrics and use data to inform customer strategy and engagement
Occasional travels to meet with customers and attend company events

What we offer

Competitive pay + equity — everyone shares in our success
Remote-first, flexible, and balanced — work that fits your life
Your setup, your choice — pick the gear that works for you

Fulltime

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Technical Success Manager (EMEA Region)

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