Technical Specialist Job at University of Rochester (Rochester)

Client Support Technical Specialist

Client Support Technical Specialist role at Onebox (Fever Group) providing techn...

Location

Spain , Barcelona

Salary:

Not provided

Fever

Expiration Date

Until further notice

Requirements

Experience in technical support, helpdesk, or client-facing troubleshooting roles
Work proficiency in English
Excellent communication skills, building trust and strong relationships with clients
Proactive mindset, anticipating client needs and providing solutions
Strong teamwork abilities, collaborating with different teams to deliver the best experience
Empathy and customer focus, understanding their needs and delivering outstanding service
Problem-solving skills, efficiently managing and resolving issues

Job Responsibility

Be the go-to person for our clients — providing fast, friendly, and effective technical support
Deliver training sessions to help clients make the most of our platform
Manage helpdesk-style support, responding to incidents with speed, clarity, and professionalism
Work cross-functionally with internal teams to improve processes and enhance the overall client experience
Participate in on-site event support when needed, ensuring smooth operations and exceptional service
Activating/deactivating promotions and templates
Ticketing setup and configuration
Exporting data, generating reports, and monitoring access activity

What we offer

Temporary contract 6 months + Permanent contract
Hybrid work model – Possibility to work 3 days from home
23 vacation days + your birthday off
Training budget to fuel your growth
Private health insurance with a special employee discount for you and your family
Wellhub access – Stay active and healthy
Flexible remuneration with Endenred
Team events, after-work activities & two annual parties
Additional pay for on-call and event travel shifts

Fulltime

Client Success Technical Specialist

B2B SaaS Client Success Technical Manager role within Onebox (Fever Group). Resp...

Location

Mexico , Mexico City

Salary:

Not provided

Fever

Expiration Date

Until further notice

Requirements

Experience in customer support, ideally in a SaaS environment
Confident troubleshooting technical issues with a hands-on mindset
Fluent in English and Spanish (written and spoken)
Tech-savvy, detail-oriented, and focused on client experience
Comfortable working cross-functionally with internal teams
Valid driver's license for occasional on-site support

Job Responsibility

Be the go-to person for clients for technical support, platform usage, and troubleshooting
Manage daily client requests, from incident resolution to platform configuration and data exports
Provide onboarding, training, and ongoing support to help clients get the most out of Onebox
Collaborate closely with internal teams (Sales, Tech, Product, Design) to ensure a seamless client experience
Support on-site operations during live events when needed
Play a key role in driving customer satisfaction and identifying opportunities for improvement

What we offer

Have a real impact on the company's growth and evolution
Great work environment with a young, international team of talented people to work with
40% Discount on all events on Fever
Health and life insurance
20 days per year as holidays
Possibility of remote working from home

Fulltime

Technical Specialist, Customer Deployments

As a Technical Specialist you will be an essential member of the Customer Deploy...

Location

United States , Garden Grove

Salary:

70000.00 - 110000.00 USD / Year

Harbinger Motors

Expiration Date

Until further notice

Requirements

5+ years’ work experience in a vehicle workshop and/or dealer shop
Graduation from high school or equivalent and an Automotive Technology degree from an institution, or the equivalent in experience and evidence of exceptional ability
Valid driver’s license required
Ability to travel as required
Natural ability to interface with many different people from many different technical disciplines and operate with them seamlessly
Ability to self-start, manage, and execute to completion given tasks with varying levels of advance information given in various written and verbal formats
Strong ability to think outside the box and find creative solutions to complex problems
Strong understanding of vehicle systems and their interactions
Excellent communication skills and team working tendencies
A creative curiosity, collaborative work ethic, hardworking enthusiasm

Job Responsibility

Customer fleet technical support remote
Field support - customer fleets, special events, test support
Manufacturing build support
Engineering prototype build support
Tools and shop management and organization, supplies inventory management
Data collection
Fixture projects
Equipment calibrations and records keeping
Hands on testing
Service procedure development and trials

What we offer

Comprehensive Health, Dental & Vision (HDV) – 100% employee covered
Early-stage Stock Options
Robust Retirement Savings (401k, HSA, FSA)
Generous Paid Time Off (PTO) & Parental Leave
Annual Vacation Bonus
Wellness & Fertility Benefits
Cell Phone Stipend
Complimentary Meals & Stocked Kitchens

Fulltime

Technical Support Specialist

We are looking for a Technical Support Specialist who has experience in an end-u...

Location

Salary:

26.00 - 36.00 USD / Hour

canfield scientific

Expiration Date

Until further notice

Requirements

Technical school certificate or bachelor’s degree, preferably in support services
3 years’ experience with direct customer support in a technical setting
Strong written and verbal communication on a technical level in a professional manner
Demonstrated experience in troubleshooting Windows based applications, networking issues, and hardware peripherals
Ability to communicate status clearly and follow through issue completion for ongoing support resolution
Basic understanding of network protocols such as DHCP, DNS

Job Responsibility

Provide direct customer support for various hardware systems to end users, which could include medical field personnel
Directly assist the end-users experiencing difficulty with software issues, including networking problems, and working with development and management teams when more complex issues are discovered
Answer and evaluate email requests for assistance from end-users experiencing problems with hardware and software
Analyze information provided by the end user to determine the best solution to the issue and work with the end user to resolve the issue while providing the top-level customer service experience
Assist corporate subsidiaries and international distributor partners in troubleshooting software and hardware

What we offer

Paid days off
Medical, dental, and vision insurance
May be eligible for a discretionary bonus
401(k) plan with employer match (currently set at 50%)

Fulltime

Fulfillment (gts) It Technical Specialist

Central to Belden’s digital transformation is the implementation of SAP S/4HANA ...

Location

United States , Richmond

Salary:

110000.00 - 160000.00 USD / Year

Belden, Inc

Expiration Date

Until further notice

Requirements

Bachelor’s degree in information systems, Supply Chain Management, Business Administration, or related field
5+ years of experience supporting SAP SD, LE, TM, or GTS modules in a global manufacturing environment
Proven experience with SAP S/4HANA configuration and deployment
Strong understanding of order-to-cash, logistics execution, and global trade processes
Experience with system integration, data governance, and change management preferred
Proficiency in SAP SD, LE, and GTS configuration
Analytical and problem-solving skills with attention to detail
Strong business partnership and communication skills
Ability to work across global time zones and multicultural environments

Job Responsibility

Configure and enhance SAP S/4HANA Fulfillment processes, including Sales & Distribution (SD), Order-to-Cash, Logistics Execution, Transportation Management, and Global Trade System (GTS)
Align solutions with Belden’s global fulfillment strategy and customer service standards
Lead configuration changes within approved design and governance standards
Partner with Customer Service, Supply Chain, and Logistics teams to gather business requirements
Translate business needs into scalable, efficient SAP solutions that improve order accuracy, cycle time, and visibility
Provide thought leadership on fulfillment best practices and digital enablement opportunities
Deliver Tier 2/3 support for fulfillment and export processes across regions
Troubleshoot and resolve incidents within established SLAs (>95% resolution compliance)
Drive continuous improvement in order processing, shipping execution, and delivery tracking
Ensure seamless integration between Fulfillment, Finance, Procurement, and Manufacturing systems

What we offer

health/dental/vision
long term/short term disability
life insurance
HSA/FSA
matching retirement plans
paid vacation
parental leave
employee stock purchase plan
paid leave for volunteer work in your community
training opportunities

Fulltime

Technical Support Specialist

Technical Support Specialist role providing professional IT support with high se...

Location

Italy , Afragola, Napoli

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Previous experience as a Technical Support Specialist
Capacity to deal with changing business needs and priorities
Strong interpersonal skills with ability to build trustful relationships
Passion to learn on the job and keeping competence up to date
General knowledge of relevant technology standards, trends and innovations
General knowledge of IT service management, processes and toolsets
Basic knowledge of accounting and finance concepts related to IT asset procurement
Reliable approach with focus on end user and customer needs

Job Responsibility

Provide professional IT support with high service level
Lead or support on-site project implementation/deployment efforts
Coordinate and manage local vendors and local contact points
Provide 2nd level hardware and software support for end users
Manage lifecycle of all IT assets within defined region
Provide hands-on basic technical training for onsite support staff and new hires
Provide input on digital equipment/products risk of downtime

What we offer

Inclusive work environment
Supportive climate regardless of age, gender, religion, sexual orientation, pregnancy and ability

Fulltime

Technical Accounts Specialist

We're seeking a Technical Accounts Specialist to join our Revenue Operations tea...

Location

United States , Chicago

Salary:

54400.00 - 68000.00 USD / Year

SpotHero

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Computer Engineering, or a related field or equivalent hands-on experience in technical support
2+ years experience in a technical support role working with Network related products
Ability to maintain a high level of productivity while managing multiple competing priorities
Proven understanding of web technologies such as Chrome, Safari, Firefox, etc.
Good understanding of API technologies and troubleshooting (Postman preferred)
Beginner SQL knowledge (DataGrip preferred)
Experience with Salesforce, Jira and Confluence
Problem-Solving: You articulate the root cause of problems using logical assumptions.
Action-Oriented - Maintains a sense of urgency to complete a task and seeks information rather than waiting for it.
Collaboration & Feedback: You drive alignment, prioritization and transparency for stakeholders on our PARCS integrations pipeline considering business objectives and goals

Job Responsibility

Work with Operators, PARCS vendors, IT services vendors, Revenue Operations, Growth Managers and Customer Heroes to monitor and investigate technical issues while communicating updates and workarounds appropriately.
Problem-solve to discover the root cause of both internal and external issues, ranging from misconfigurations to equipment scanner errors, to enhance the overall service quality and strengthen customer satisfaction ratings.
Triage issues for Engineering to ensure that the most critical and pressing are taken care of appropriately.
Ensures the Salesforce queue is maintained at acceptable levels and status is current and accurate. Communicate solutions to Operators and Growth Managers.
Work with Operators, PARCS vendors, IT services vendors, Growth Manager, to support new supply locations onto SpotHero platform with a focus on Monthly APIs.
Consult with Integrations and PARCS Vendors to onboard new integrations/products/solutions onto the SpotHero Platform.
Increase efficiency at diagnosing, documenting, and resolving complicated issues.
Attend biweekly Product/Supply/Support Sync, representing the voice of the Operators and Supply team.
Partners with Revenue Operations to proactively share improvements in the support and onboarding intake process.
Partners with Technical Support Specialists and Integrations Squad to increase efficiency at diagnosing, documenting, and resolving complicated issues.

What we offer

We cover a generous portion of Medical Premiums, 50% of Dental and Vision Premiums, company-sponsored Life Insurance, STD, and AD&D coverage, a 401(k) with match and immediate vesting, and comprehensive leave policies to meet your needs in creating space for life.
Flexible PTO policy and outstanding work/life balance – We value and support each individual team member.
Grubhub weekly lunch stipend for in-office days
Udemy License and Personal Learning Budget – We support the professional and personal growth of our people by providing everyone with learning resources and development opportunities.
Annual parking stipend – Duh. We help people park!
The opportunity to collaborate with fun, innovative, and passionate people in a casual yet highly productive atmosphere.
Our commitment to allyship has been a central driver of how we Respect Fellow Drivers. You’ll have the opportunity to be part of Employee Resource Groups, access allyship learning resources, and actively contribute to our ongoing effort of making SpotHero inclusive for all.
Employee programs to grow and support our people such as Discovery Days for Product and Engineering, Gearing up for Aspiring Leaders, and Mentorship Program.
Wellness program – a workplace that actively supports your physical and mental wellbeing through ongoing events, initiatives, resources, and thoughtful perks and benefits.

Fulltime

Technical Support Specialist

Technical Support Specialist role at Seamless.AI, working 100% remotely to manag...

Location

United States

Salary:

Not provided

Seamless.AI

Expiration Date

Until further notice

Requirements

1-3 years of technical customer support experience, ideally in SaaS or with a software product
Experience with Salesforce Service Cloud ticketing system highly preferred
CRM experience is a plus
Passion for delivering exceptional customer experiences with prior support experience via email, chat, and calls
Strong technical troubleshooting skills with ability to investigate, diagnose, and fully resolve issues
Proven success handling complex technical support cases and guiding escalations through to resolution
Quick learner with expertise in software and interest in APIs, CRM integrations, and solving technical challenges
Excellent verbal and written communication skills

Job Responsibility

Work 100% remotely to assist customers, resolving issues through email, calls, and other communication channels
Deliver positive, professional, and solutions-oriented support to sales, marketing, and service professionals across our customer base
Communicate thoughtful, customized solutions that help customers overcome challenges and grow their business
Demonstrate composure, resilience, and adaptability as customer needs evolve and case volumes shift
Build and maintain in-depth knowledge of Seamless.AI to troubleshoot and resolve software issues, collaborating with product and engineering teams as needed
Partner with account managers and sales teams to identify opportunities for customer growth and expanded platform adoption

Fulltime

Technical Specialist

University of Rochester

Location:
United States of America , Rochester

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 20, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Technical Specialist

Client Support Technical Specialist

Client Success Technical Specialist

Technical Specialist, Customer Deployments

Technical Support Specialist

Fulfillment (gts) It Technical Specialist

Technical Support Specialist

Technical Accounts Specialist

Technical Support Specialist

Technical Specialist

University of Rochester

Location:United States of America , Rochester

Category:Health and Beauty

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 20, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Technical Specialist

Client Support Technical Specialist

Client Success Technical Specialist

Technical Specialist, Customer Deployments

Technical Support Specialist

Fulfillment (gts) It Technical Specialist

Technical Support Specialist

Technical Accounts Specialist

Technical Support Specialist

Location:
United States of America , Rochester

Category:
Health and Beauty

Contract Type:
Not provided

Job Posted:
February 20, 2026