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As a Technical Specialist in Security Technology, you are the main point of contact for customers in complex technical matters. You ensure that our technology runs flawlessly, from troubleshooting on-site to smart remote configurations. Our systems protect governments, hospitals, airports, and telecom companies. You play a key role in this. You work with our advanced security and management systems, including: IPROTECT (access control, mobile access, key cabinet management); VDG SENSE (video management, event-driven analytics, AI detection); FLINQ (security management, video walls, incident handling); APOLLO (asset & site monitoring for critical infrastructure).
Job Responsibility:
Resolving malfunctions (remote and on-site) in integrated security systems
Performing preventive and corrective maintenance on hardware and software
Implementing software updates and technical configurations
Documenting completed work clearly and accurately
Advising customers on technical issues, both remotely and on-site
Participating in on-call duty (once every 6–7 weeks)
Requirements:
MBO or HBO level education in IT or electrical engineering
Minimum of 2 years of relevant work experience
Proven experience with CCTV, access systems, or VMS (e.g. Milestone, Genetec, BauWatch)
Strong analytical skills and a customer-focused mindset
Experience with IP cameras, IP networks, server management, API integrations, or OT infrastructure
Good communication skills in Dutch (and preferably also English)