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Technical Specialist, Customer Deployments

United States, Garden Grove 70000.00 - 110000.00 USD / Year · Job Posted December 09, 2025
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Job Description

As a Technical Specialist you will be an essential member of the Customer Deployments team. You will become a go-to subject matter expert in supporting Harbingers deployed fleet, You will partner closely with Engineering and external service partners to help ensure our fleets are well supported and have maximum uptime. Work at headquarters on prototype and manufacturing support. Work onsite at customer facilities for fleet field support. Work in the field supporting engineering test activities. This position requires travel 50% of the time.

Job Responsibility

  • Customer fleet technical support remote
  • Field support - customer fleets, special events, test support
  • Manufacturing build support
  • Engineering prototype build support
  • Tools and shop management and organization, supplies inventory management
  • Data collection
  • Fixture projects
  • Equipment calibrations and records keeping
  • Hands on testing
  • Service procedure development and trials
  • Training the trainers for service network and other internal technicians

Requirements

  • 5+ years’ work experience in a vehicle workshop and/or dealer shop
  • Graduation from high school or equivalent and an Automotive Technology degree from an institution, or the equivalent in experience and evidence of exceptional ability
  • Valid driver’s license required
  • Ability to travel as required
  • Natural ability to interface with many different people from many different technical disciplines and operate with them seamlessly
  • Ability to self-start, manage, and execute to completion given tasks with varying levels of advance information given in various written and verbal formats
  • Strong ability to think outside the box and find creative solutions to complex problems
  • Strong understanding of vehicle systems and their interactions
  • Excellent communication skills and team working tendencies
  • A creative curiosity, collaborative work ethic, hardworking enthusiasm

Nice to have

  • EV and HV experience is a plus
  • Factory training programs through OEMs are a plus
  • Familiarity with vehicle Controller Area Network (CAN) communication
  • Expertise with Vector CANoe/ CANalyzer a plus

What we offer

  • Comprehensive Health, Dental & Vision (HDV) – 100% employee covered
  • Early-stage Stock Options
  • Robust Retirement Savings (401k, HSA, FSA)
  • Generous Paid Time Off (PTO) & Parental Leave
  • Annual Vacation Bonus
  • Wellness & Fertility Benefits
  • Cell Phone Stipend
  • Complimentary Meals & Stocked Kitchens

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