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Encore Global Logo Encore Global · IT - Administration

Technical Specialist Audio

United Kingdom, London · Job Posted March 18, 2026
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Job Description

Our technicians enjoy the opportunities to work with innovative and cutting-edge technology on a daily basis. From setting equipment as elaborate as an LED wall to simply ensuring cable is properly run through the venue, our Technicians are the foundation of the events we build and bring to life. They ensure that each event is flawlessly executed, and work with the rest of the team to setup and strike down each event in a timely manner. At Encore, customer satisfaction is our highest priority, our Technicians play an integral part in establishing a positive relationship with each of our clients.

Job Responsibility

  • Project managing the design, planning and implementation of small to large-scale audio systems for live events
  • Act as a team leader for onsite departmental teams
  • Assist project managers to determine audio equipment needs and technical solutions
  • Determine and secure resources required for projects
  • Contribute to technical drawings using Vectorworks
  • Use simulation software to design PA systems
  • Ensure planning documentation is communicated to the delivery team
  • Advanced user of Yamaha, DiGiCo and Allen and Heath mixing consoles
  • Build and tune PA Systems
  • Coordinate, deploy and monitor RF mic and IEM systems
  • Programming comms systems
  • Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment
  • Troubleshoots technical issues and resolve problems quickly
  • Complies with all Company security and safety measures
  • Reporting all health and safety issues
  • Ensures equipment is secure from theft and/or damage
  • Provides excellent service and strives to exceed customer expectations
  • Maintains a positive relationship with all clients
  • Collaborates with internal team on event solutions
  • Understands and fosters the hotel/venue/client relationship
  • Creates an atmosphere that fosters the development of technical and leadership skills in other employees
  • Provides mentorship and coaching
  • Performs advanced work with operations team members
  • Supervises and directs other technicians during an event
  • Assists team with proper preparation, security, storage, transportation, and maintenance of equipment
  • Performs inventory and forecasting of equipment needs

Requirements

  • Bachelor’s Degree or equivalent is preferred
  • 5+ years of field experience in speciality area is required
  • 3-5 years of customer service or hospitality experience

Nice to have

  • Communicator
  • Team Player
  • Organized
  • Enthusiastic
  • Versatile
  • Self-starter
  • Multi-tasker
  • Efficient
  • Safety Conscious
  • Professional

What we offer

  • Private Healthcare after 12 months of continuous service
  • Employee supported volunteering
  • Enhanced family leave provisions
  • Perkbox and Employee assistance Programme
  • Company sick pay
  • Employee recognition scheme
  • Generous employee referral scheme
  • Clearly defined Career path
  • Access to state-of-the-art technology
  • Global presence and opportunities worldwide
  • Long Service Programme
  • Paid Time Off
  • Vacation Days
  • Paid Holidays
  • Floating Holidays
  • Sick/Personal Days
  • Premium Recognition Program (CenterStage)
  • Performance Incentive Plans (GEI Bonus)
  • Employee Referral Program
  • Annual Merit
  • Training & Development
  • Classroom/On the Job Training
  • Encore University
  • Career Pathing
  • Mobility
  • Relocation
  • Global Transfer Opportunities
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