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Encore Global Logo Encore Global · IT - Software Development

Technical Specialist Audio

United Kingdom, London · Job Posted July 04, 2026
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Job Description

The Technical Specialist is responsible for project managing the design, planning and implementation of small to large-scale audio systems for live events while ensuring the utmost in client satisfaction. The position often requires the individual to act as a team leader for the onsite departmental teams. This position reports to a Technical Manager, Senior Project Manager or a Technical Events Manager subject to function and region.

Job Responsibility

  • Assist project managers to help determine audio equipment needs and technical solutions for events
  • Determine and secure the resources required to successfully complete each project including internal and external resources liaising with freelancers and suppliers
  • Contribute to technical drawings using Vectorworks
  • Use simulation software (eg. D&B ArrayCalc) to design PA systems for events
  • Ensure that all the necessary planning documentations (eg. patch sheets, flow diagrams, equipment lists) are communicated to the delivery team prior to the execution of an event
  • Advanced user of Yamaha, DiGiCo and Allen and Heath mixing consoles for large scale corporate events
  • Build and tune PA Systems – Line arrays/distributed point source systems including D&B, L-Acoustics, Martin Audio
  • Coordinate, deploy and monitor Shure and Sennheiser RF mic and IEM systems
  • Programming comms systems ability to interface multiple wired and wireless systems including GreenGo, Clear-Com and RTS
  • Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section
  • Troubleshoots technical issues and resolve problems quickly as they arise
  • Complies with all Company security and safety measures
  • Reporting all health and safety issues to the HSE Manager, line manager or Project Manager onsite
  • Ensures equipment is secure from theft and/or damage when in use
  • Provides excellent service and strives to exceed the expectations and needs of internal and external customers
  • Maintains a positive relationship with all clients through effective communication
  • Collaborates with internal team on event solutions pre event and during event to ensure the best possible customer satisfaction
  • Understands and fosters the hotel/venue/client relationship
  • Creates an atmosphere that fosters the development of technical and leadership skills in other employees
  • Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed
  • Performs advanced work (pre/during/post event) with operations team members
  • Supervises and directs other technicians during an event
  • Assists team with proper preparation, security, storage, transportation, and maintenance of equipment
  • Performs inventory and forecasting of equipment needs

Requirements

  • Bachelor's Degree or equivalent is preferred
  • 5+ years of field experience in specialty area is required
  • 3-5 years of customer service or hospitality experience

What we offer

  • Private Healthcare after 12 months of continuous service
  • Employee supported volunteering
  • Enhanced family leave provisions
  • Perkbox and Employee assistance Programme
  • Company sick pay
  • Employee recognition scheme
  • Generous employee referral scheme
  • Clearly defined Career path (and all the important support along the way)
  • Access to state-of-the-art technology
  • Global presence and opportunities worldwide
  • Long Service Programme
  • Paid Time Off
  • Vacation Days
  • Paid Holidays
  • Floating Holidays
  • Sick/Personal Days
  • Premium Recognition Program (CenterStage)
  • Performance Incentive Plans (GEI Bonus)
  • Employee Referral Program
  • Annual Merit
  • Classroom/On the Job Training
  • Encore University
  • Career Pathing
  • Relocation
  • Global Transfer Opportunities
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