Technical Specialist Audio Job at Encore Global (London)

IT Support Specialist

We are seeking an IT Support Specialist to join our team in Hartsdale, New York....

Location

United States , Hartsdale

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in a similar role
Proficient in Desktop Support
Familiarity with Student Information Systems
Experience in handling Audio Video equipment
Excellent problem-solving skills
Ability to communicate technical information to non-technical staff
Strong knowledge of network security practices and anti-virus programs
Ability to work independently and in a team
Excellent customer service skills
Bachelor’s degree in Information Technology or related field preferred

Job Responsibility

Act as a primary contact for tech support hotline, addressing and resolving tech-related inquiries
Monitor alerts, logs, and dashboards to preemptively identify and mitigate potential tech issues
Provide hands-on support in classrooms, aiding teachers in learning new systems and tools to enhance their digital fluency and productivity
Work collaboratively with the technology team to execute strategic projects involving systems administration, automation, software development, data analysis, and ed tech integrations
Maintain meticulous records of asset inventories and technical knowledge base, and develop dashboards and other analytical tools for efficient information management
Take charge of A/V setup for school events, ensuring smooth technical operations during these occasions.

What we offer

Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
401(k) plan

Fulltime

Technical Specialist Audio

Our technicians enjoy the opportunities to work with innovative and cutting-edge...

Location

France , Gennevilliers

Salary:

Not provided

Encore Global

Expiration Date

Until further notice

Requirements

License in audiovisual technology or equivalent is preferred
At least 4 years of experience in the specialized field
3 to 5 years of experience in customer service or hospitality is preferred
Ability to interact professionally and effectively with a diverse workforce, varied clientele, and senior management
Experience in managing projects with multiple tasks/initiatives
Strong customer and colleague relationship skills and experience

Job Responsibility

Operation of equipment: obtain results - Ensure the smooth running of events through precise and rapid installation, operation, and dismantling of advanced audiovisual equipment
Resolve technical issues and resolve them quickly
Do the right thing - Follow all company health and safety measures
Report any health and safety issues to the HSE manager, line manager, or site Project Manager
Ensure equipment is protected from theft and/or damage while in use
Customer Service: Deliver world-class service - Provide excellent service and strive to exceed the expectations and needs of internal and external customers
Maintain positive relationships with all customers through effective communication
See the big picture - Collaborate with the internal team on event solutions before and during the event to ensure the best possible customer satisfaction
Understand and promote relationships between the hotel, the venue, and the client
Staff Training/Development: Value people - Create an atmosphere that fosters the development of technical and leadership skills in other employees

What we offer

Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Classroom/On the Job Training

Event Technical Specialist (VIDEO), Audio Visual

The Technical Specialist is responsible for the technical set up and operation o...

Location

United States , Seattle

Salary:

29.58 - 34.50 USD / Hour

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s Degree is preferred
3+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required
3-4 years of customer service or hospitality experience is preferred
External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date
Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program
Ability to interact professionally and effectively with a diverse work force, customer base and senior level management
Strong customer, client and coworker interface experience and abilities
A valid driver’s license is required for team members in positions that may operate Company vehicles
Must be able to lift 50 lbs

Job Responsibility

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment
Troubleshoots technical issues and resolve problems quickly as they arise
Complies with all Company security and safety measures
Ensures equipment is secure from theft and/or damage when in use
Provides excellent service and strives to exceed the expectations and needs of internal and external customers
Maintains a positive relationship with all clients through effective communication
Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction
Understands and fosters the hotel/client relationship
Creates an atmosphere that fosters the development of technical and leadership skills in other employees
Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed

What we offer

Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Classroom/On the Job Training

Fulltime

Technical Specialist (Audio)

Our technicians enjoy the opportunities to work with innovative and cutting-edge...

Location

United States , East Naples

Salary:

25.19 - 32.75 USD / Hour

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s Degree is preferred
3+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required
3-4 years of customer service or hospitality experience is preferred
Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program
External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date
Ability to interact professionally and effectively with a diverse work force, customer base and senior level management
Strong customer, client and coworker interface experience and abilities
A valid driver’s license is required for team members in positions that may operate Company vehicles
Must be able to lift 50 lbs
Must have technical audio operation experience and complete an assessment test to be considered

Job Responsibility

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment
Troubleshoots technical issues and resolve problems quickly as they arise
Complies with all Company security and safety measures
Ensures equipment is secure from theft and/or damage when in use
Provides excellent service and strives to exceed the expectations and needs of internal and external customers
Maintains a positive relationship with all clients through effective communication
Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction
Understands and fosters the hotel/client relationship
Creates an atmosphere that fosters the development of technical and leadership skills in other employees
Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed

What we offer

Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Classroom/On the Job Training

Parttime

Technical Specialist (Teaching Technologist)

Recognised as a technical specialist in Immersive technology, this post will con...

Location

India , Mumbai

Salary:

Not provided

Emeritus

Expiration Date

Until further notice

Requirements

Current specialist knowledge and refined skills in immersive technologies, interactive and immersive media production
significant experience in tools for creating virtual reality and augmented reality, building virtual environments and interactions
Knowledge of using games engines (Unity or Unreal) to develop for Immersive projects
Knowledge of 360 video and 3D graphics for VR
3D Animation/ Modelling and design (Maya, Blender)
Thorough knowledge of digital/interactive media software (e.g. DaVinci Resolve, FCP, Premiere, Touch Designer, Stornoway), and AI tools for XR creation
Knowledge of analogue and digital sound and spatial audio for VR and Immersive projects
Knowledge of Motion Capture, 3D scanning and photogrammetry
Detailed, current knowledge, skills and experience of XR hardware, such as Meta Quest VR headsets, mobile handsets, including system setup, troubleshooting, and maintenance, platforms like SteamVR and Oculus SDK for managing VR hardware
expertise with specialist equipment like 360 cameras and ambisonic microphones

Job Responsibility

Apply professional expertise in the design of stimulating learning solutions
Provide specialist guidance and support to students, staff or other technical staff in the utilisation of virtual reality, augmented reality, mixed reality, and motion capture environments, development tools, and related technologies, to enable excellent teaching and learning for all types of students
Use specialist experience to provide services, guidance, troubleshooting, support and training to students conducting creative immersive projects or research studies
Provide workshops and project support across a range of units and particular guidance will be needed as students develop blended or virtual performance and immersive pieces or need to submit sketches and show the process of design work
Proactively engage in academic and pastoral student support procedures, provide direct support and/or making referrals to the wider University support network as appropriate
Collaborate with Unit and Programme Directors in the design and delivery of teaching within labs or other teaching space(s)
Work with key stakeholders (e.g Unit and Programme Directors) to provide specialist solutions in the planning, design and delivery of practical teaching
Deliver teaching and develop physical and digital teaching resources
Respond independently using initiative and judgement to find solutions and take action
Maintain awareness of developments and changes in immersive technologies and media

Fulltime

Technical Specialist Audio

Our technicians enjoy the opportunities to work with innovative and cutting-edge...

Location

United Kingdom , London

Salary:

Not provided

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s Degree or equivalent is preferred
5+ years of field experience in speciality area is required
3-5 years of customer service or hospitality experience

Job Responsibility

Project managing the design, planning and implementation of small to large-scale audio systems for live events
Act as a team leader for onsite departmental teams
Assist project managers to determine audio equipment needs and technical solutions
Determine and secure resources required for projects
Contribute to technical drawings using Vectorworks
Use simulation software to design PA systems
Ensure planning documentation is communicated to the delivery team
Advanced user of Yamaha, DiGiCo and Allen and Heath mixing consoles
Build and tune PA Systems
Coordinate, deploy and monitor RF mic and IEM systems

What we offer

Private Healthcare after 12 months of continuous service
Employee supported volunteering
Enhanced family leave provisions
Perkbox and Employee assistance Programme
Company sick pay
Employee recognition scheme
Generous employee referral scheme
Clearly defined Career path
Access to state-of-the-art technology
Global presence and opportunities worldwide

Fulltime

Technical Specialist Audio

Our technicians enjoy the opportunities to work with innovative and cutting-edge...

Location

United Kingdom , London

Salary:

Not provided

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s Degree or equivalent is preferred
5+ years of field experience in speciality area is required
3-5 years of customer service or hospitality experience

Job Responsibility

Assist project managers to help determine audio equipment needs and technical solutions for events
Determine and secure the resources required to successfully complete each project including internal and external resources liaising with freelancers and suppliers
Contribute to technical drawings using Vectorworks
Use simulation software (eg. D&B ArrayCalc) to design PA systems for events
Ensure that all the necessary planning documentations (eg. patch sheets, flow diagrams, equipment lists) are communicated to the delivery team prior to the execution of an event
Advanced user of Yamaha, DiGiCo and Allen and Heath mixing consoles for large scale corporate events
Build and tune PA Systems – Line arrays/distributed point source systems including D&B, L-Acoustics, Martin Audio
Coordinate, deploy and monitor Shure and Sennheiser RF mic and IEM systems
Programming comms systems ability to interface multiple wired and wireless systems including GreenGo, Clear-Com and RTS
Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section

What we offer

Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Classroom/On the Job Training

Event Technical Specialist, Audio, Video, Lighting & Projection

Our technicians enjoy the opportunities to work with innovative and cutting-edge...

Location

United States , Nashville

Salary:

22.90 - 29.77 USD / Hour

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s Degree is preferred
3+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required
3-4 years of customer service or hospitality experience is preferred
Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program
External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date
Ability to interact professionally and effectively with a diverse work force, customer base and senior level management
Strong customer, client and coworker interface experience and abilities
A valid driver’s license is required for team members in positions that may operate Company vehicles
Must be able to lift 50 lbs
Competencies: Hospitality, Ownership, Demonstrates Self-Awareness, Ensures Accountability, Decision Quality, Manages Complexity, Collaborates

Job Responsibility

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment
Troubleshoots technical issues and resolve problems quickly as they arise
Complies with all Company security and safety measures
Ensures equipment is secure from theft and/or damage when in use
Provides excellent service and strives to exceed the expectations and needs of internal and external customers
Maintains a positive relationship with all clients through effective communication
Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction
Understands and fosters the hotel/client relationship
Creates an atmosphere that fosters the development of technical and leadership skills in other employees
Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed

What we offer

Paid Time Off: Vacation Days, Paid Holidays, Floating Holidays, Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Training & Development: Classroom/On the Job Training, Encore University, Career Pathing
Mobility: Relocation, Global Transfer Opportunities
Comprehensive insurance options
Generous PTO
Company-matching 401(k)

Parttime

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Technical Specialist Audio

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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