Technical Specialist Audio Job at Encore Global (London)

Technical Specialist Audio

Encore Global

Location:
United Kingdom , London

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Our technicians enjoy the opportunities to work with innovative and cutting-edge technology on a daily basis. From setting equipment as elaborate as an LED wall to simply ensuring cable is properly run through the venue, our Technicians are the foundation of the events we build and bring to life. They ensure that each event is flawlessly executed, and work with the rest of the team to setup and strike down each event in a timely manner. At Encore, customer satisfaction is our highest priority, our Technicians play an integral part in establishing a positive relationship with each of our clients. The Technical Specialist is responsible for project managing the design, planning and implementation of small to large-scale audio systems for live events while ensuring the utmost in client satisfaction. The position often requires the individual to act as a team leader for the onsite departmental teams. This position reports to a Technical Manager, Senior Project Manager or a Technical Events Manager subject to function and region.

Job Responsibility:

Assist project managers to help determine audio equipment needs and technical solutions for events
Determine and secure the resources required to successfully complete each project including internal and external resources liaising with freelancers and suppliers
Contribute to technical drawings using Vectorworks
Use simulation software (eg. D&B ArrayCalc) to design PA systems for events
Ensure that all the necessary planning documentations (eg. patch sheets, flow diagrams, equipment lists) are communicated to the delivery team prior to the execution of an event
Advanced user of Yamaha, DiGiCo and Allen and Heath mixing consoles for large scale corporate events
Build and tune PA Systems – Line arrays/distributed point source systems including D&B, L-Acoustics, Martin Audio
Coordinate, deploy and monitor Shure and Sennheiser RF mic and IEM systems
Programming comms systems ability to interface multiple wired and wireless systems including GreenGo, Clear-Com and RTS
Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section
Troubleshoots technical issues and resolve problems quickly as they arise
Complies with all Company security and safety measures
Reporting all health and safety issues to the HSE Manager, line manager or Project Manager onsite
Ensures equipment is secure from theft and/or damage when in use
Provides excellent service and strives to exceed the expectations and needs of internal and external customers
Maintains a positive relationship with all clients through effective communication
Collaborates with internal team on event solutions pre event and during event to ensure the best possible customer satisfaction
Understands and fosters the hotel/venue/client relationship
Creates an atmosphere that fosters the development of technical and leadership skills in other employees
Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed
Performs advanced work (pre/during/post event) with operations team members
Supervises and directs other technicians during an event
Assists team with proper preparation, security, storage, transportation, and maintenance of equipment
Performs inventory and forecasting of equipment needs

Requirements:

Bachelor’s Degree or equivalent is preferred
5+ years of field experience in speciality area is required
3-5 years of customer service or hospitality experience

Nice to have:

Customer Focus
Desire to Learn
Drive Results
Technical Aptitude
Responsiveness
Hospitality
Communicator
Team Player
Organized
Enthusiastic
Versatile
Self-starter
Multi-tasker
Efficient
Safety Conscious
Professional

What we offer:

Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Classroom/On the Job Training
Encore University
Career Pathing
Relocation
Global Transfer Opportunities

Additional Information:

Job Posted:
February 01, 2026

Encore Global - All Job Offers

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