Technical Specialist 4/ TS4 Job at Dash Technologies (Columbus)

Job Description

Technical Specialist (TS4) plays the role of lead Salesforce developer and is responsible for managing all aspects of Salesforce.com (SFDC) including configuration, customization and implementation of applications and 3rd party integrations. Role also includes collaborating with internal stakeholders and team members to build solutions in SFDC that support business requirements and processes for continuous improvement. The Administrator should have proven experience with Lightning Aura Components, Flows, APEX programming, Force.com APIs. Also, the candidate will work very closely with MuleSoft lead in migrating existing custom API’s into MuleSoft Anypoint platform. This position functions as a member of the Medicaid ITS Team, reports to the ITS Manager, and works with ITS Development teams.

Job Responsibility

Acts as lead Salesforce CRM developer and works very closely with Business Analysts, Architects & Project managers in planning the releases
Work with business teams to understand their processes and translate their needs into actionable salesforce requirements for configuration/development
Involved in all aspects of the Project life cycle, from the initial kickoff through the requirements analysis, design, implementation, testing and post-production solution and user support
Maintains and provides enhancements to the existing Salesforce solutions using latest features
Familiar with Salesforce.com best practices related to release management and deploying changes through the various sandboxes to production
All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
Data management to improve Salesforce data quality, implementing rules and automation as needed
Provide ad hoc data extracts as per business area needs
Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
Identify unused or underutilized platform features
Develops and creates dashboards and complex customized reports as per business need
Manages user testing to include developing test plans, creating user test cases
Create and maintain documentation on processes, policies, configuration, and user guides
Leads the Integrations and supports MuleSoft architect in converting existing custom API’s to MuleSoft Anypoint platform
Create a roadmap and define priorities, liaising with stakeholders
Mentors and trains State Development resources
Leads daily scrum meetings, reviews, and coordinates the assignment of user stories
Conducts code reviews and performs requirements validation
Maintain, enhance, and create Lightning Flows
Define, document, and build solutions as per SOA, RESTful architecture and perform web services API integrations tasks
Develops and Manages Communities
Proactively seek out and identify needed system changes
Communicate system changes to the users
Develops and creates advanced-level customized reports, dashboards
Creates project documentation
Thoroughly unit test development deliverables and participate in business user acceptance testing
Validates test cases and results against requirements
Perform Integration/Regression/Smoke Testing of the applications
Develop complex, macro driven reports
Assist with migration from older systems/processes into Salesforce.com
Import data as appropriate using Salesforce tools like Data Loader
Log, troubleshoot and resolve system problems
Maintaining the security and integrity of the application software
Recommend & review best practices and tools for Release Management/DevOps
Provide Production support for Salesforce Applications as prioritized
Maintain and Manage Field Service Lightning Application
Administrative support for Field Service Lightning Mobile
Monitor and manage exception logs for back-end system integration with SFDC

Requirements

Bachelor’s degree in computer science or information systems or related field
More than 10 years of experience in Information systems in Analysis, Design & Development
Required 5+ years of Professional Experience in development & administration of applications in Salesforce platform-based technologies (Sales Cloud, Service Cloud, Community Cloud)
Required 5+ years of Experience in Aura Components, Lightning Web Component Framework Apex, SOQL development, VisualForce, Java Script, HTML and CSS
Required 5+ years of experience in SFDC Design, Analysis, Configuration, Customization and Coding
Required 5+ years of experience with SFDC data model and the data migration / integration capabilities of SFDC
Required 3+ years of experience handling integrations using API’s or web services with other internal and 3rd Party systems using REST or SOAP
Required 4+ years of Experience in building and Managing Communities
Required Minimum of 5 years of experience using Salesforce tools such as Data Loader, Flosum, SFDC Outlook connector, Ownbackup, Jitterbit etc.
Required 1+ years of experience handling Salesforce and Outlook integration
Required 5+ years of experience with SCRUM/Agile Development practices
Required ability to propose, document, and implement software project lifecycle solutions (software and documentation)
Knowledge of Medicaid is desired but not required
Knowledge of MuleSoft is preferred
Salesforce.com Developer/Administrator certification, MuleSoft certification(s) preferred

Nice to have

Knowledge of Medicaid
Knowledge of MuleSoft
Salesforce.com Developer/Administrator certification
MuleSoft certification(s)

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Technical Specialist 4/ TS4

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