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Technical Specialist 4/ TS4

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Dash Technologies

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Location:
United States , Columbus

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Technical Specialist (TS4) plays the role of lead Salesforce developer and is responsible for managing all aspects of Salesforce.com (SFDC) including configuration, customization and implementation of applications and 3rd party integrations. Role also includes collaborating with internal stakeholders and team members to build solutions in SFDC that support business requirements and processes for continuous improvement. The Administrator should have proven experience with Lightning Aura Components, Flows, APEX programming, Force.com APIs. Also, the candidate will work very closely with MuleSoft lead in migrating existing custom API’s into MuleSoft Anypoint platform. This position functions as a member of the Medicaid ITS Team, reports to the ITS Manager, and works with ITS Development teams.

Job Responsibility:

  • Acts as lead Salesforce CRM developer and works very closely with Business Analysts, Architects & Project managers in planning the releases
  • Work with business teams to understand their processes and translate their needs into actionable salesforce requirements for configuration/development
  • Involved in all aspects of the Project life cycle, from the initial kickoff through the requirements analysis, design, implementation, testing and post-production solution and user support
  • Maintains and provides enhancements to the existing Salesforce solutions using latest features
  • Familiar with Salesforce.com best practices related to release management and deploying changes through the various sandboxes to production
  • All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
  • Data management to improve Salesforce data quality, implementing rules and automation as needed
  • Provide ad hoc data extracts as per business area needs
  • Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
  • Identify unused or underutilized platform features
  • Develops and creates dashboards and complex customized reports as per business need
  • Manages user testing to include developing test plans, creating user test cases
  • Create and maintain documentation on processes, policies, configuration, and user guides
  • Leads the Integrations and supports MuleSoft architect in converting existing custom API’s to MuleSoft Anypoint platform
  • Create a roadmap and define priorities, liaising with stakeholders
  • Mentors and trains State Development resources
  • Leads daily scrum meetings, reviews, and coordinates the assignment of user stories
  • Conducts code reviews and performs requirements validation
  • Maintain, enhance, and create Lightning Flows
  • Define, document, and build solutions as per SOA, RESTful architecture and perform web services API integrations tasks
  • Develops and Manages Communities
  • Proactively seek out and identify needed system changes
  • Communicate system changes to the users
  • Develops and creates advanced-level customized reports, dashboards
  • Creates project documentation
  • Thoroughly unit test development deliverables and participate in business user acceptance testing
  • Validates test cases and results against requirements
  • Perform Integration/Regression/Smoke Testing of the applications
  • Develop complex, macro driven reports
  • Assist with migration from older systems/processes into Salesforce.com
  • Import data as appropriate using Salesforce tools like Data Loader
  • Log, troubleshoot and resolve system problems
  • Maintaining the security and integrity of the application software
  • Recommend & review best practices and tools for Release Management/DevOps
  • Provide Production support for Salesforce Applications as prioritized
  • Maintain and Manage Field Service Lightning Application
  • Administrative support for Field Service Lightning Mobile
  • Monitor and manage exception logs for back-end system integration with SFDC

Requirements:

  • Bachelor’s degree in computer science or information systems or related field
  • More than 10 years of experience in Information systems in Analysis, Design & Development
  • Required 5+ years of Professional Experience in development & administration of applications in Salesforce platform-based technologies (Sales Cloud, Service Cloud, Community Cloud)
  • Required 5+ years of Experience in Aura Components, Lightning Web Component Framework Apex, SOQL development, VisualForce, Java Script, HTML and CSS
  • Required 5+ years of experience in SFDC Design, Analysis, Configuration, Customization and Coding
  • Required 5+ years of experience with SFDC data model and the data migration / integration capabilities of SFDC
  • Required 3+ years of experience handling integrations using API’s or web services with other internal and 3rd Party systems using REST or SOAP
  • Required 4+ years of Experience in building and Managing Communities
  • Required Minimum of 5 years of experience using Salesforce tools such as Data Loader, Flosum, SFDC Outlook connector, Ownbackup, Jitterbit etc.
  • Required 1+ years of experience handling Salesforce and Outlook integration
  • Required 5+ years of experience with SCRUM/Agile Development practices
  • Required ability to propose, document, and implement software project lifecycle solutions (software and documentation)
  • Knowledge of Medicaid is desired but not required
  • Knowledge of MuleSoft is preferred
  • Salesforce.com Developer/Administrator certification, MuleSoft certification(s) preferred

Nice to have:

  • Knowledge of Medicaid
  • Knowledge of MuleSoft
  • Salesforce.com Developer/Administrator certification
  • MuleSoft certification(s)

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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