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Intercom is looking for a Technical Sourcer to join our talent acquisition team to help hire the exceptional talent that will power the technology behind Fin. As a Technical Sourcer, you’ll play a critical role in fuelling Intercom’s innovation by identifying and engaging top-tier technical talent across Product Engineering, AI, Machine Learning, and Research. You’ll be a strategic partner to our Engineering and TA teams—bringing creativity, rigor, and a deep understanding of the talent landscape to proactively uncover exceptional candidates.
Job Responsibility:
Drive sourcing strategy and execution for highly specialized roles in Product Engineering, AI Engineering, ML Science, and Research
Partner closely with recruiters and hiring managers to deeply understand team needs, technical requirements, and ideal candidate profiles
Proactively identify and engage passive candidates through innovative sourcing methods—including GitHub, GoogleScholar, Stack Overflow, arXiv, open-source communities, tech events, and bespoke search strategies
Experiment with and implement new sourcing tools, outreach methods, and engagement tactics to increase pipeline quality and diversity
Act as a thought partner within the Talent team—bringing fresh ideas, sharing best practices, and helping elevate our sourcing function
Build and nurture long-term relationships with potential candidates, creating a strong talent network for future hiring needs
Contribute to key talent initiatives including diversity sourcing, market mapping, and employer branding campaigns
Maintain high data integrity in our ATS and sourcing tools, leveraging metrics to iterate and improve on sourcing effectiveness
Requirements:
3+ years of technical sourcing experience, ideally in high-growth, fast-paced environments
Proven track record of sourcing for hard-to-fill roles in engineering, AI, or ML, and engaging deeply technical talent globally
A strategic mindset with a proactive approach to talent discovery
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