Technical Solutions Engineer Job at Helpcare AI (New York)

Solution Technical Marketing Engineer

As a Solution Technical Marketing Engineer, you will develop deep knowledge with...

Location

United States

Salary:

148000.00 - 340500.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree or similar education
10+ years of enterprise networking industry experience
experience in sales organizations preferred
experience in a technical marketing organization preferred
experience with HPE Aruba Networking products preferred
network vendor certifications beneficial
network and security engineering expertise
excellent analytical and problem-solving skills
ability to read and analyze complex engineering documents
experience building solution models in a lab environment

Job Responsibility

Create solutions collateral leveraged by customers and partners
analyze and understand HPE Aruba Networking solutions
collaborate with PLM, TMEs, and Sales organizations
present technical information to customers, partners, and field organizations

What we offer

Health & wellbeing benefits
personal and professional development programs
unconditional inclusion policies
flexible work environment

Fulltime

Technical Marketing Engineer - Networking Solutions

This role is ideal for experienced engineers with strong networking backgrounds ...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience)
>5 years of experience in enterprise networking (campus, wireless, WAN, or security)
Experience working with or configuring network infrastructure (switching, routing, WLAN/RF, SD-WAN)
Technical writing or documentation experience is preferred (customer-facing or internal)
Familiarity with HPE Aruba Networking products is a plus
Strong problem-solving and analytical skills
Understanding of how to read and interpret technical documents such as product requirements or test plans
Experience in a lab setting or building solution models is beneficial
Good communication skills in English, both written and spoken — including comfort with live presentations, webinars, or voiceovers

Job Responsibility

Create technical content including written guides, presentations, and videos. Content will cover product implementation, solution architecture, and "how it works" topics
Analyze and understand Aruba Networking solutions that span switching, wireless, WAN, and security. Apply that knowledge to build solution-level guidance and collateral
Collaborate with Product Line Managers (PLMs), other Technical Marketing Engineers (TMEs), and Sales teams to align messaging and ensure content supports customer and partner needs
Present technical material in webinars, training sessions, or internal forums
Contribute to continuous integration/continuous deployment (CI/CD) automation efforts, supporting internal tooling using Python, Jenkins, GitHub, and JavaScript
Explore productivity tools, including HPE-approved AI models, to support technical documentation and teamwork

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Technical Solutions Engineer

We are seeking a skilled and dynamic Technical Solutions Engineer to work direct...

Location

Germany , Frankfurt Am Main; Stuttgart

Salary:

Not provided

Everseen

Expiration Date

Until further notice

Requirements

A minimum of 4 to 5 years in a similar role managing complex technical projects
Travel Readiness: Willingness to travel as needed for client meetings, project kick-offs, or other project-related activities, which may be up to a maximum of 50% of your working time
You have extensive experience with Linux systems
proficient in Docker and/or Podman
Strong scripting abilities in Bash, Python and Node.js
You have knowledge of standard network communication protocols such as TCP, UDP, HTTP, WS, FTP
You have a basic understanding of networking concepts including VPNs, subnets, DNS configurations, SSL certificates, etc.
Familiarity with automation tools, especially Ansible experience, is preferred
Knowledge of ELK Stack
REST, NGINX, JSON, XML

Job Responsibility

Technical Support & Maintenance: Provide onsite and remote technical assistance and troubleshooting for platform users
Perform routine maintenance, POS integration, and issue resolution to enhance platform performance
Product Performance: Take ownership of platform performance, driving improvements through proactive monitoring and issue identification
Customer Engagement: Interact with customers to gather feedback, understand needs, and provide training
Tailor system settings and deliver technical reports and actionable recommendations
Serve as a liaison with internal and external stakeholders, including executives and partners, to address project updates and concerns
Deployment & Monitoring: Oversee platform deployment and ensure efficient operation before, during, and after implementation
Collect and analyze data on platform usage, performance, and improvement opportunities
Solution Design: Collaborate with customers to analyze requirements and customize platform configurations
Translate business needs into detailed technical specifications

Fulltime

Technical Solutions Engineer

We are seeking a skilled and dynamic Technical Solutions Engineer to join our te...

Location

United States , Dallas / Fairfax County, VA

Salary:

Not provided

Everseen

Expiration Date

Until further notice

Requirements

A minimum of 4 to 5 years in a similar role managing complex technical projects
Travel Readiness: Willingness to travel as needed for client meetings, project kick-offs, or other project-related activities, which may be up to a maximum of 50% of your working time
You have extensive experience with Linux systems
proficient in Docker and/or Podman
Strong scripting abilities in Bash, Python and Node.js
You have knowledge of standard network communication protocols such as TCP, UDP, HTTP, WS, FTP
You have a basic understanding of networking concepts including VPNs, subnets, DNS configurations, SSL certificates, etc.
Familiarity with automation tools, especially Ansible experience, is preferred
Knowledge of ELK Stack
REST, NGINX, JSON, XML

Job Responsibility

Technical Support & Maintenance: Provide onsite and remote technical assistance and troubleshooting for platform users
Perform routine maintenance, POS integration, and issue resolution to enhance platform performance
Product Performance: Take ownership of platform performance, driving improvements through proactive monitoring and issue identification
Customer Engagement: Interact with customers to gather feedback, understand needs, and provide training
Tailor system settings and deliver technical reports and actionable recommendations
Serve as a liaison with internal and external stakeholders, including executives and partners, to address project updates and concerns
Deployment & Monitoring: Oversee platform deployment and ensure efficient operation before, during, and after implementation
Collect and analyze data on platform usage, performance, and improvement opportunities
Solution Design: Collaborate with customers to analyze requirements and customize platform configurations
Translate business needs into detailed technical specifications

Fulltime

Associate Solutions Engineering Program Manager

We are looking for a driven Associate Solutions Engineering Program Manager to l...

Location

United States , San Mateo

Salary:

135000.00 - 165000.00 USD / Year

Verkada

Expiration Date

Until further notice

Requirements

2+ years of experience in solutions engineering, program management, or technical enablement
Strong understanding of technical domains such as computer networking, cloud architecture, and security infrastructure
Previous experience in technical training or mentorship is highly desirable
Excellent organizational skills and the ability to manage multiple priorities
Strong communication and interpersonal skills with the ability to inspire and guide early-career engineers
Ability to thrive in a fast-paced, dynamic environment with a strong sense of accountability and adaptability
Passion for technology, education, and continuous improvement

Job Responsibility

Oversee the daily activities of the ASE training program, ensuring ASEs are meeting their learning milestones in areas such as cloud infrastructure, networking, and physical security
Collaborate with Solutions Engineering leaders and trainers to build and refine training content that meets the evolving technical needs of the company
Provide mentorship and career development support to ASEs, fostering a positive learning environment and offering guidance on future career paths
Coordinate hands-on technical projects that allow ASEs to work with Verkada's full product suite, gaining real-world experience in designing and implementing security solutions
Ensure ASEs are progressing in their communication and presentation skills, preparing them to interface with customers and deliver technical solutions
Manage program logistics, including scheduling, cohort management, managing travel, and tracking ASE progress in technical certifications and soft skill development
Facilitate ASE engagement with SE mentors and track the success of those relationships
Regularly report on ASE program performance, identifying areas for growth and improvement

What we offer

Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
Nationwide medical, vision and dental coverage
Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
Expanded mental health support
Paid parental leave policy & fertility benefits
Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
Professional development stipend
Fertility Stipend
Wellness/fitness benefits
Healthy lunches provided daily

Fulltime

Senior Solutions Engineer

Intercom is looking for an exceptional Senior Solutions Engineer to join our vib...

Location

United States , New York

Salary:

212750.00 - 247250.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

Minimum of 7 years of experience in a technical pre-sales role, managing C-Level technical and business relationships
Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations
Ability to solve problems independently while thriving in collaborative team environments
Proven time management skills in a dynamic team environment
Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle
Leverage your skills in translating complex business challenges into tailored Intercom solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact
Experience working closely with product and engineering teams to communicate customer feedback and influence product direction
Familiarity with managing POCs, RFPs, and addressing complex security questions
Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity
Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks

Job Responsibility

Lead technical discovery to identify and address our customers’ needs
Deliver an exceptional pre-sales experience by articulating Intercom's value and technical expertise
Conduct impactful, value-based solution reviews and in-depth technical sessions
Design and lead tailored Proof of Concepts (POCs) that showcase Intercom's capabilities
Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues
Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning
Build trust with customers by approaching challenges with empathy and curiosity
Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Intercom
Commit to customer success, ensuring lasting value and proactively addressing challenges

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!

Fulltime

Senior Solutions Engineer

Intercom is looking for an exceptional Senior Solutions Engineer to join our vib...

Location

United States , San Francisco

Salary:

212750.00 - 247250.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

Minimum of 7 years of experience in a technical pre-sales role, managing C-Level technical and business relationships
Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations
Ability to solve problems independently while thriving in collaborative team environments
Proven time management skills in a dynamic team environment
Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle
Leverage your skills in translating complex business challenges into tailored Intercom solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact
Experience working closely with product and engineering teams to communicate customer feedback and influence product direction
Familiarity with managing POCs, RFPs, and addressing complex security questions
Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity
Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks

Job Responsibility

Lead technical discovery to identify and address our customers’ needs
Deliver an exceptional pre-sales experience by articulating Intercom's value and technical expertise
Conduct impactful, value-based solution reviews and in-depth technical sessions
Design and lead tailored Proof of Concepts (POCs) that showcase Intercom's capabilities
Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues
Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning
Build trust with customers by approaching challenges with empathy and curiosity
Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Intercom
Commit to customer success, ensuring lasting value and proactively addressing challenges

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!
Corporate bonus program or a sales incentive
Stock in the form of Restricted Stock Units (RSUs)

Fulltime

Director of Solutions Engineering

We’re looking for a Director of Solutions Engineering to lead and scale our pre-...

Location

United States , Flexible

Salary:

Not provided

Crescendo

Expiration Date

Until further notice

Requirements

10+ years in Solutions Engineering / Sales Engineering
5+ in leadership roles
Proven success building and scaling teams in high-growth SaaS (ideally CX, AI, or infrastructure)
A track record of winning large, strategic deals through technical depth, creativity, and strong executive presence
Ability to operate with agility — from being hands-on in a demo to guiding C-suite strategy sessions
Strong cross-functional instincts: you know how to influence product, marketing, and sales to create leverage
A builder’s mindset: process design, playbook creation, and team development energizes you

Job Responsibility

Build and scale Crescendo’s Solutions Engineering team, setting the bar for technical excellence and customer storytelling
Partner with Sales Leadership to craft winning deal strategies for key accounts and enterprise prospects
Design repeatable demos, frameworks, and proofs-of-concept that showcase Crescendo’s Managed AI + Superhuman differentiation
Design and oversee Solutions Engineer training, career level framework, and professional development
Own department metrics, monthly and quarterly business reviews, and capacity planning in a high-growth environment where every quarter will be bolder than the last
Own the playbooks by which we deliver demos, gather technical requirements, and translate customer feedback into clear product insights that inform roadmap decisions
Collaborate with technical stakeholders and other Sales Enablement stakeholders on translating technical documentation into customer-facing resources
Develop scalable processes and enablement for pre-sales engagements, ensuring consistency across the global team
Build trusted advisor relationships with prospects, executives, and technical stakeholders to drive deal velocity and expansion

What we offer

Competitive compensation, equity, and benefits that reflect the value of top talent

Fulltime

Technical Solutions Engineer

Helpcare AI

Location:
United States , New York

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 31, 2025

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