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Technical Solutions Coordinator

· Job Posted February 08, 2026
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Job Description

Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements to improve reliability/performance. Enter commands and activate controls on computer and peripheral equipment. Resolve non-routine problems with hardware, software, or guest room internet access. Analyze, recommend, and implement process improvements. Maintain inventory of technology devices. Maintain Private Branch Exchange (PBX)/telephone switchboard systems and associated hardware. Monitor computer and telephone rooms to see whether they are locked and access is restricted using interrogated key system.

Job Responsibility

  • Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements to improve reliability/performance
  • Enter commands and activate controls on computer and peripheral equipment
  • Resolve non-routine problems with hardware, software, or guest room internet access
  • Analyze, recommend, and implement process improvements
  • Maintain inventory of technology devices
  • Maintain Private Branch Exchange (PBX)/telephone switchboard systems and associated hardware
  • Monitor computer and telephone rooms to see whether they are locked and access is restricted using interrogated key system
  • Follow all company policies and procedures
  • report accidents, injuries, and unsafe work conditions to manager
  • complete safety training and certifications
  • Verify uniform and personal appearance are clean and professional
  • maintain confidentiality of proprietary information
  • protect company assets
  • Welcome and acknowledge guests according to company standards
  • anticipate and address guests’ service needs
  • Speak with others using clear and professional language
  • answer telephones using appropriate etiquette
  • Promote employee compliance with company standards/policies and external regulations
  • serve as a departmental role model or mentor
  • Develop and maintain positive working relationships with others
  • support team to reach common goals
  • listen and respond appropriately to the concerns of employees
  • Promote adherence to quality expectations and standards
  • identify and recommend new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings
  • Read and visually verify information
  • Visually inspect tools, equipment, or machines
  • Enter and locate information using computers and/or Point of Sale (POS) systems
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
  • Perform other reasonable job duties as requested

Requirements

  • High school diploma or G.E.D. equivalent
  • Less than 1-year related work experience
  • No supervisory experience
  • No license or certification required

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