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The P2P organization is undergoing a critical digital transformation to enhance efficiency, compliance, and scale. We are seeking a highly technical and strategic Technical Solution Manager to spearhead this shift. This role will focus on defining, implementing, and governing advanced technical solutions, including process automation, citizen developer platforms, and Generative AI (GenAI) capabilities, to transform the global Procure-to-Pay (P2P) lifecycle. This position requires a leader who is technically savvy and deeply familiar with cutting-edge technology to drive the 'AI-Tech Citizen Developer' movement within FinOps-P2P.
Job Responsibility
Lead Digital Transformation: Define the technical roadmap and architecture for P2P digital transformation initiatives, focusing on leveraging low-code/no-code platforms and GenAI for substantial process automation
Citizen Developer Platform Ownership: Drive the strategy, adoption, and governance of the citizen developer tech stack (e.g., Microsoft Power Apps, Power Automate, Google AppSheet, and Google Apps Script) to create scalable solutions and integrations
GenAI Implementation: Identify, prioritize, and deploy high-impact use cases for Generative AI, including leveraging tools like Google Vertex AI Agent Builder, to accelerate workflow automation and decision-making within P2P
Automation and Optimization: Partner with P2P Global Process Owners to analyze end-to-end P2P workflows to uncover inefficiencies and translate complex business problems into structured technical solutions for automation
Technical Governance: own the technical governance for all citizen-developed solutions (often referred to as 'shadow IT solutions') to ensure they meet strict requirements for security, reliability, and compliance
Cross-Functional Partnership: Collaborate closely with Global Process Owners (GPOs), IT, Finance AI-COE, and other FinOps teams to ensure technical solutions are aligned with process standards, business needs, and enterprise-wide governance
Technical Coaching: Champion technical literacy and mentor stakeholders within the P2P GPO team on best practices for solution design and technical governance
Requirements
5+ years of experience in technical solution design, process automation, or enterprise architecture, specifically in a Finance or Procure-to-Pay domain
Deep technical understanding and proven experience implementing solutions using citizen developer/low-code/no-code platforms, such as Microsoft Power Platform (Power Apps, Power Automate) and/or Google's AppSheet, Apps Script, etc.
Demonstrated technical savviness and +5 years of experience with edge technologies, particularly the practical application of Generative AI (GenAI) or Machine Learning (ML) for process transformation
Strong background in technical governance and implementing control frameworks to manage risk for user-developed applications
Excellent communication skills, capable of translating technical architecture and risks into clear narratives for both technical and non-technical stakeholders
Nice to have
+5 years of experience in designing and deploying AI agents or custom models using platforms like Google Vertex AI Agent Builder or Copilot Studio’s Agent Builder
Proven ability to lead cross-functional initiatives and influence stakeholders to drive the adoption of new technical solutions
Experience with financial systems, data lifecycle management, and ensuring high data quality for automated processes