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A senior customer facing role providing technical leadership, design and support to a virtual team of highly skilled professionals delivering complex and bespoke Data Centre, LAN and WAN solutions. To provide detailed customer designs in at least one of the following towers (Data Centre, Security, LAN, and WAN) and technical ownership to the businesses in high profile accounts through the utilisation of specialist technical expertise. To add value, in terms of technical skills, to the various accounts through the issuing of detailed network solutions as well as technical leadership and implementation support. To be engaged during the latter stages of the pre-sales cycle to provide technical assurance on complex solution viability and then ensure detailed solution compliance throughout delivery, only exiting once the solution is accepted into operation by the customer services organisation and warranty support period expired.
Job Responsibility:
Technical accountability and leadership of the virtual team responsible for the detailed design, development, delivery and test of multi-million-pound complex customer solutions
Low level discovery of existing solution components and owner of the transition from existing to proposed solution
Sign off and acceptance of pre-sales High Level Design and statement of requirements on behalf of the Solution Integration team
Owner of the Solution Integration statement of work which translates the high-level design and requirements into detailed technical deliverables, identifying the risks, assumptions, Issues and dependencies for submission into the Programme risk register
Technical risk/issue ownership and management/resolution during solution delivery
Operate the Solution Integration governance processes and to hold internal and external technical teams to account
Requirements:
Highly effective technical planning across customer, internal and 3rd Party technical teams
Builds influential and effective relationships with technical, service and delivery teams
Experience of designing in one or more core areas of Data Centre, Security, LAN, and WAN related technologies
Significant experience of fixed product market, in depth understanding of complex customer solutions including Data Centre, Security, LAN, and WAN related technologies
Proven track record for delivery of large scale, complex projects delivering IT/Telco customer solutions
demonstrable leadership skills and organisational experience