Technical Services Specialist Job at Christian Career (Elkhart)

Senior Technical Services Cross Technology Systems Integration Specialist / Technical Lead

The Senior Technical Services Cross Technology Systems Integration Specialist at...

Location

Malaysia , Petaling Jaya

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Advanced understanding and appreciation of technical design and business principles
Advanced project fundamental and administration ability
Advanced project fundamentals which are demonstrated in the execution of installations and other assignments
Advanced customer engagement skills
Advanced relevant domain specialist knowledge
Excellent verbal communication skills
Client focused and displays a proactive approach to solving problems
Advanced ability to coach, mentor and provide guidance to team members
Ability to take ownership as technical lead during project lifecycle
Bachelor's degree or equivalent in Information Technology or Computing or related field

Job Responsibility

Interacts with clients on site and remote to meet more complex requirements of a solution
Escalates unresolved problems and issues to the relevant third parties
Delegates lower complexity tasks to engineers and technicians
Assumes responsibility for the coordination of the activities of the engineers, in line with performance targets, leading by example and monitoring the quality of engineer's and technician's work when required
Writes reports and proposals and completes and maintains project documentation
Assists with the documentation of standard operating procedures relating to installations and fixes
Acts as coach and mentor to more junior Implementation Engineers and Technicians
Assumes responsibility for the coordination of the activities of the Engineers, in line with performance targets
May be required to serve periodically on the customer service desk, providing third line telephonic, remote and on-site support and problem management
Included in complex design work, with input to the design expected

Fulltime

Technical Services Specialist - Surface Wellheads

The company is seeking a Technical Services Specialist to join their technical t...

Location

United Kingdom , Aberdeen

Salary:

Not provided

Airswift Sweden

Expiration Date

Until further notice

Requirements

Experience with surface wellheads, christmas trees and topside valve/sealing systems (platform or land wells)
Proven offshore experience and valid offshore certification is required
Technical or engineering background with hands-on experience
Comfortable with both onshore and offshore assignments, including international travel at short notice
Proficient in Microsoft Office for reporting and technical documentation
Ability to read and interpret technical drawings (desirable)
Strong safety awareness and a disciplined approach to procedures
Effective communication and teamwork in small groups
Proactive, reliable, and adaptable when working in the field
Professional conduct with clients and colleagues

Job Responsibility

Deliver engineering services safely and professionally on client assets and premises
Diagnose technical issues on wellheads, trees, and downhole systems, supporting the development of practical solutions
Deploy products and tooling in accordance with established procedures and job programmes
mobilise for assignments as required (onshore and offshore, UK and internationally)
Maintain equipment standards and complete operational reporting in line with safety and procedural requirements
Assist in the preparation of technical documentation, procedures, and client presentations
Read and interpret technical drawings related to wellheads, valves, downhole, internal seal structures
Foster continuous improvement by contributing operational feedback
Promote and uphold the highest standards of health, safety, environment, and quality
Support and deliver training to third-party personnel as necessary

Fulltime

Managed Services Technical Specialist - Security

The Security Managed Services Engineer at NTT DATA is responsible for ensuring t...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Proven experience handling complex security infrastructure within a managed services environment
Strong background in IT engineering, preferably within medium to large ICT organizations
Deep working knowledge of ITIL processes
Proficiency in planning activities and projects well in advance
Strong client-focused approach, ensuring a positive client experience
Excellent communication skills, with the ability to work across different cultures and social groups
Effective listening skills and an ability to adapt to changing circumstances
Ability to remain calm and positive under pressure, and willingness to work longer hours when necessary
Bachelor's degree or equivalent qualification in IT/Computing or equivalent work experience

Job Responsibility

Proactively identifying and resolving technical incidents
Performing necessary checks and applying monitoring tools
Ensuring all assigned infrastructure at client sites is correctly configured, installed, tested, and operational
Diving deep into third-line support calls, uncovering the root causes of incidents and problems
Engaging with clients, providing continuous feedback and updating them about their systems' statuses
Maintaining zero missed service level agreement (SLA) conditions
Identifying root cause of critical incidents and implementing solutions for problems identified
Handling tickets of high complexity, delivering advanced solutions, and contributing to operational improvements
Creating knowledge articles for frequent tasks/issues and training junior team members
Providing inputs to automation teams to reduce manual efforts

Fulltime

Technical Specialist, Internet Services

The Technical Specialist, Internet Services (IS) is responsible for the support ...

Location

Canada , Brampton

Salary:

28.30 - 34.66 USD / Hour

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s Degree is preferred
High School Diploma is Required
3-5 years of customer service or hospitality experience is preferred
1-2 years of field experience in internet services/networking support is required
Encompass all skills at the Computer Level 100
Within 3 months, achieve Computer Level 200 Certification per Encore Technical Skillset Matrix and Level 300 after 1 year
Ability to interact professionally and effectively with a diverse work force, customer base and senior level management
Experience with project management of multiple tasks/initiatives
Strong customer, client and coworker interface experience and abilities
Deliver World Class Service

Job Responsibility

Correctly interpret internet services event needs and collaborate with other internal team members on integration into event execution plan
Perform proactive and reactive technical support and troubleshooting activities during events by monitoring networking equipment, the wireless environment and end user experience to ensure client success
Provide interpretable event data for customers to help them to better understand their future event needs
Maintain a positive relationship with all clients, hotel employees and internal team members by providing effective communication and knowledgeable advice
Provide excellent service and strive to exceed the expectations and needs of internal and external customers
Provide support for non-Internet related activity as availability allows
Collaborate with sales team to upsell, by identifying opportunities to recommend additional Internet services solutions (increased bandwidth, additional connection, custom SSID etc.)
Ensure well-executed events through accurate and timely setup, operation, and breakdown of advanced network equipment
Ensure the integrity of the venue network by carefully controlling and supervising access to equipment closets and complying with all company and venue security and safety measures
Troubleshoot technical issues and work with the 3rd party network services provider or Encore NOC and venue IT to resolve problems quickly as they arise

What we offer

Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Classroom/On the Job Training

Fulltime

Networking Technical Services Systems Integration Specialist

The Networking Technical Services (TS) Systems Integration Specialist is a seaso...

Location

Singapore , Singapore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Seasoned understanding and appreciation of technical design and business principles
Seasoned project fundamental and administration ability
Seasoned project skills which are demonstrated in the execution of installations and other assignments
Excellent customer engagement skills
Demonstrate relevant domain specialist knowledge
Excellent verbal communication skills
Client focused and displays a proactive approach to solving problems
Ability to work under pressure
Ability to coach, mentor and provide guidance to team members
Bachelor's degree or equivalent in Information Technology or Computing or a related field

Job Responsibility

Interacts with clients on site and remote to meet complex requirements of a solution
Escalates unresolved problems and issues to the relevant third parties
Responds to escalated client requests
Escalates complex problems to the relevant third parties
Writes reports and proposals and completes and maintains project documentation
Assists with the documentation of standard operating procedures relating to installations and fixes
Acts as coach and mentor to more junior Implementation Engineers and Technicians
Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets
Included in higher complexity design work, with input to the design expected
Expected to take ownership of relevant technologies according to domain or specialization

Fulltime

Networking Technical Services Systems Integration Specialist

Location

India , Kolkata

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Seasoned understanding and appreciation of technical design and business principles
Seasoned project fundamental and administration ability
Seasoned project skills which are demonstrated in the execution of installations and other assignments
Excellent customer engagement skills
Demonstrate relevant domain specialist knowledge
Excellent verbal communication skills
Client focused and displays a proactive approach to solving problems
Ability to work under pressure
Ability to coach, mentor and provide guidance to team members
Bachelor's degree or equivalent in Information Technology or Computing or a related field

Job Responsibility

Interacts with clients on site and remote to meet complex requirements of a solution
Escalates unresolved problems and issues to the relevant third parties
Responds to escalated client requests
Escalates complex problems to the relevant third parties
Writes reports and proposals and completes and maintains project documentation
Assists with the documentation of standard operating procedures relating to installations and fixes
Acts as coach and mentor to more junior Implementation Engineers and Technicians
Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets
Included in higher complexity design work, with input to the design expected
Expected to take ownership of relevant technologies according to domain or specialization

Fulltime

Security Technical Services Systems Integration Specialist

Make an impact with NTT DATA Join a company that is pushing the boundaries of wh...

Location

Slovakia

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Seasoned understanding and appreciation of technical design and business principles
Seasoned project fundamental and administration ability
Seasoned project skills which are demonstrated in the execution of installations and other assignments
Excellent customer engagement skills
Demonstrate relevant domain specialist knowledge
Excellent verbal communication skills
Client focused and displays a proactive approach to solving problems
Ability to work under pressure
Ability to coach, mentor and provide guidance to team members
Seasoned knowledge on security concepts and application of those concepts

Job Responsibility

Interacts with clients on site and remote to meet complex requirements of a solution
Escalates unresolved problems and issues to the relevant third parties
Responds to escalated client requests
Escalates complex problems to the relevant third parties
Writes reports and proposals and completes and maintains project documentation
Assists with the documentation of standard operating procedures relating to installations and fixes
Acts as coach and mentor to more junior Implementation Engineers and Technicians
Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets
Included in higher complexity design work, with input to the design expected
Expected to take ownership of relevant technologies according to domain or specialization

Fulltime

Senior Associate Networking Technical Services Systems Integration Specialist

Make an impact with NTT DATA Join a company that is pushing the boundaries of wh...

Location

South Africa , Johannesburg

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in Information Technology or Computing or a related field
Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP etc.
Moderate level of work experience in technical implementation engineering, specific to Networking technologies
Moderate level of experience engaging with clients and conducting presentations
Moderate level of experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers
Moderate level of experience in diagnosis and troubleshooting

Job Responsibility

Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle
Takes responsibility for problem resolution and troubleshooting during project lifecycle
Escalates complex problems to the relevant third parties
Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover
Compiles and maintains project administration (Time Capture and feedback to stakeholders)
Develop and manage project schedules for link installations, while monitoring vendor delivery milestones to ensure timely execution
Conducts elementary presentations within the customer's organization
Expected to take leadership from senior resources on relevant technologies according to specialization and best practice
Performs any other related task as required

Fulltime

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Technical Services Specialist

Job Description

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