Technical Services Specialist Job at Christian Career (Elkhart)

On-Site Service Specialist

The Onsite Services Specialist (OSS) reports to a Supervisor or Manager of Onsit...

Location

United States , Grenada

Salary:

19.43 - 24.00 USD / Hour

W. W. Grainger

Expiration Date

Until further notice

Requirements

3 years' experience in customer service or warehouse environment
High School diploma or equivalent
Technical skills and experience solving problems
Managed several projects simultaneously
Have and maintain a valid driver's license in State of residence
Must carry required levels of automobile insurance

Job Responsibility

Perform machine break/ fix activities for different machines at the customer's site
Implement territory work relating to customer inventory projects
Perform data collection at the customer's site
Perform implementation responsibilities for new customers or new services
Assist customers with staging, labeling and organizing product at a customer site
Complete product relocation and discontinuation process
Will cover PTO and will have route based responsibilities and activities when needed
Actively listens, ask questions, effectively communicates, and fully engages to provide the best customer experience

What we offer

Medical, dental, vision, and life insurance coverage starts on day one of employment
Access to up to 50% of your paycheck based on hours worked before payday
18 paid time off (PTO) days annually for full-time employees
6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, parental leave, and other benefits
Safety shoes provided (where applicable)

Fulltime

Technical Support Specialist

Technical Support Specialist role at Seamless.AI, working 100% remotely to manag...

Location

United States

Salary:

Not provided

Seamless.AI

Expiration Date

Until further notice

Requirements

1-3 years of technical customer support experience, ideally in SaaS or with a software product
Experience with Salesforce Service Cloud ticketing system highly preferred
CRM experience is a plus
Passion for delivering exceptional customer experiences with prior support experience via email, chat, and calls
Strong technical troubleshooting skills with ability to investigate, diagnose, and fully resolve issues
Proven success handling complex technical support cases and guiding escalations through to resolution
Quick learner with expertise in software and interest in APIs, CRM integrations, and solving technical challenges
Excellent verbal and written communication skills

Job Responsibility

Work 100% remotely to assist customers, resolving issues through email, calls, and other communication channels
Deliver positive, professional, and solutions-oriented support to sales, marketing, and service professionals across our customer base
Communicate thoughtful, customized solutions that help customers overcome challenges and grow their business
Demonstrate composure, resilience, and adaptability as customer needs evolve and case volumes shift
Build and maintain in-depth knowledge of Seamless.AI to troubleshoot and resolve software issues, collaborating with product and engineering teams as needed
Partner with account managers and sales teams to identify opportunities for customer growth and expanded platform adoption

Fulltime

Technical Sales Specialist

We are looking for an experienced Technical Sales Specialst for the McHale produ...

Location

Canada , Abbotsford

Salary:

38.46 CAD / Hour

Matsqui Ag Repair Ltd.

Expiration Date

Until further notice

Requirements

5+ years of experience with the McHale Equipment (sales, service or technical support)
Factory training from McHale
Proven track record in customer service, training and technical demonstrations
Familiarity with agricultural shows and dealer support events
Valid drivers license
Strong understanding of competitor equipment and market positioning
Excellent communication skills and interpersonal skills
Ability to troubleshoot mechanical and hydraulic systems
Strong presentation skills for demos and customer education
High level of organization

Job Responsibility

Deliver field support for McHale balers, wrappers, and related machinery, including but not limited to diagnostics, troubleshooting, and repairs on McHale Machinery
Conduct product demonstrations and equipment walkarounds at farms, shows, and events
Address customer questions with high-level product knowledge and service skills
Build lasting customer relationships through responsiveness, knowledge, and service skills
Collaborate with the dealer sales teams to grow and retain the customer base
Track and manage parts requirements and inventory needs related to McHale Equipment
Travel as needed to support equipment set up, troubleshooting, and customer safety education
Oversee the service team and guide the assembly of McHale Equipment
Complete service reports, documentation and communicate findings to the service team
Always represent the company professionally and uphold customer service standards

What we offer

Competitive hourly wage with possibility of overtime
Company service vehicle with tools provided
Ongoing training with McHale
Health Benefits Packages
Opportunities for growth within the company

Fulltime

Technical Support Specialist

We’re looking for an experienced, curious, and collaborative Technical Support S...

Location

United States , Chicago

Salary:

62000.00 - 74000.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

3–5 years in customer support
1–2 years in SaaS, B2B, or complex product environments
Confident in navigating APIs, debugging workflows, and digging into systems
Confident communicator explaining technical topics in simple language
Self-directed and able to plan workload based on urgency and impact
Curious and passionate about the role AI plays in customer support
A team player and coach who uplifts others through mentorship and feedback

Job Responsibility

Communicating efficiently and effectively with customers via chat, email, and/or video
Providing outbound phone calls as part of the offering
Breaking down complex topics for non-technical users
Providing a consultative approach to customer interactions
Supporting 60-70 customers per week
Taking ownership of complex customer questions from first contact to final resolution
Diagnosing, reproducing, and troubleshooting technical issues (APIs, webhooks, SDKs)
Navigating ambiguity using structured thinking and a product mindset
Acting as a mentor providing feedback and initiating upskilling
Coaching peers through tough tickets and flagging trends

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family

Fulltime

Technical Specialist, Customer Deployments

As a Technical Specialist you will be an essential member of the Customer Deploy...

Location

United States , Garden Grove

Salary:

70000.00 - 110000.00 USD / Year

Harbinger Motors

Expiration Date

Until further notice

Requirements

5+ years’ work experience in a vehicle workshop and/or dealer shop
Graduation from high school or equivalent and an Automotive Technology degree from an institution, or the equivalent in experience and evidence of exceptional ability
Valid driver’s license required
Ability to travel as required
Natural ability to interface with many different people from many different technical disciplines and operate with them seamlessly
Ability to self-start, manage, and execute to completion given tasks with varying levels of advance information given in various written and verbal formats
Strong ability to think outside the box and find creative solutions to complex problems
Strong understanding of vehicle systems and their interactions
Excellent communication skills and team working tendencies
A creative curiosity, collaborative work ethic, hardworking enthusiasm

Job Responsibility

Customer fleet technical support remote
Field support - customer fleets, special events, test support
Manufacturing build support
Engineering prototype build support
Tools and shop management and organization, supplies inventory management
Data collection
Fixture projects
Equipment calibrations and records keeping
Hands on testing
Service procedure development and trials

What we offer

Comprehensive Health, Dental & Vision (HDV) – 100% employee covered
Early-stage Stock Options
Robust Retirement Savings (401k, HSA, FSA)
Generous Paid Time Off (PTO) & Parental Leave
Annual Vacation Bonus
Wellness & Fertility Benefits
Cell Phone Stipend
Complimentary Meals & Stocked Kitchens

Fulltime

Technical Support Specialist

An established and growing technology provider offering managed support across n...

Location

United Kingdom , Manchester

Salary:

33000.00 GBP / Year

Dynamic Search Solutions

Expiration Date

Until further notice

Requirements

A proactive, self-motivated approach with strong communication skills
Interest in developing across IT, networking, security and communications technologies
Passion for problem-solving and customer service
Previous experience in a technical support or service environment is beneficial but not essential

Job Responsibility

Acting as the first point of contact for customer technical issues across IT, network, voice and infrastructure
Troubleshooting and resolving incoming cases, escalating where necessary and working alongside on-site engineers
Managing support tickets end-to-end, ensuring clear and consistent communication with all stakeholders
Producing incident reports, summaries and root-cause analysis documentation
Carrying out system updates, patches, configuration changes and general maintenance tasks
Working professionally with customers, internal teams and third-party suppliers to ensure timely resolution

What we offer

Structured career development with access to training and professional certifications
Supportive, friendly team culture with a genuine focus on wellbeing
25 days holiday plus bank holidays (increasing with service)
Enhanced parental leave, pension contributions and employee health plans
Electric vehicle, cycle-to-work and technology purchase schemes
Regular team events, social activities and opportunities to get involved in community initiatives

Fulltime

Field Technical Specialist

The role of Field Technical Specialist involves building relationships with cust...

Location

Tunisia , Ariana

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

First level University Degree or equivalent combination of education and experience
Strong communication skills in English and French, both verbal and written
ITIL knowledge and certification is a very big plus
Good at relationship-building with a proactive mindset & attitude
Understanding of the main principles of Service Management
Business oriented with good analytical skills
Team player, with a good set of interpersonal skills
Can easily take on new knowledge and apply it to real life situations
You must have finished your studies in the last 12 months

Job Responsibility

Responsible for developing and maintaining a strong relationship with designated customer(s)
The technical reference for customers in planning and delivering proactive service improvements together with the account team
Develop a broad multi-technology expertise, and product & service portfolio knowledge
Own the operational relationship with the customer
Lead customer escalations, to ensure a high degree of customer satisfaction
Provide consultative advice, collaboration, operational best practices sharing and has a broad technical understanding of the customer’s business and IT environment
Communicate with your customers on an ongoing basis on all aspects of the service delivery cycle
Proactively proposing improvements and changes to the customers’ IT environment
Identify customer needs for additional services that could lead to future service revenue growth
Able to motivate a team when needed and enthusiastic about the IT solutions and services can bring to unlock true customer value

What we offer

Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
Specific programs catered to helping you reach any career goals
Inclusive work environment

Fulltime

Technical Success Specialist – F.I.S.H Solutions

The Technical Success Specialist is a position that provides customer service, p...

Location

United States of America , Boston

Salary:

Not provided

MetaSystems International

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Life Sciences, Engineering, Physics, Chemistry, or relevant field
Highly detail-oriented, flexible team player, quick learner
Excellent communication and organizational skills
Self-motivated to intensify knowledge and expertise
Works well under time constraints and communicates clearly and diplomatically with customers
3+ years of laboratory experience, preferably in FISH assay development or cytogenetics laboratories
Familiarity with quality management systems and procedures
Knowledge of Office software suite, ERP, and other business operation software

Job Responsibility

Visit customers to install/maintain hardware and software, train users and provide technical support
Answer customer support calls and emails, provide remote troubleshooting when necessary
Strong understanding of FISH wet lab workflows, including sample preparation, hybridization, and imaging steps
Ability to troubleshoot probe performance issues and identify root causes impacting signal quality optimization
Collaborative with other MetaSystems personnel on Application based projects
Document customer interactions in ERP and update device history records, as required in our QMS
Keep up with training on new products, software, hardware and processes
Able to perform basic user training on MetaSystems products
Communicate effectively, diplomatically, and professionally with colleagues and customers
Support and collaborate with other MetaSystems departments as needed

Fulltime

Technical Services Specialist

Christian Career

Location:
United States , Elkhart

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 13, 2026

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Location:United States , Elkhart

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Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 13, 2026

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