Technical Services Manager Job at The People Co. (Buckinghamshire)

Technical Services Manager

The People Co.

Location:
United Kingdom , Buckinghamshire

Category:
Manufacturing

Contract Type:
Not provided

Salary:

50000.00 - 60000.00 GBP / Year

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Job Description:

We are seeking an experienced Technical Services Manager to join the Technical leadership team. This is a pivotal role, deputising for senior technical leadership, leading quality and compliance activities on site, and ensuring that food safety, regulatory and customer standards are met and exceeded. You will be responsible for owning the site Quality Management System and playing a central role in audits, compliance, team leadership and continuous improvement.

Job Responsibility:

Lead and coordinate BRC, customer and third-party audits, including preparation and follow-up actions
Maintain and continuously improve the Quality Management System (QMS), including risk assessments, validations and procedural ownership
Manage site Technical KPIs and trending, reporting performance and insights
Collaborate with Group Compliance on supplier assurance and maintain the Approved Supplier List
Ensure compliance with food safety, quality, allergen control, traceability and HACCP requirements
Drive corrective actions for non-conformances, including supplier complaints and out-of-spec results
Train and coach technical and hygiene teams in procedures and standards
Support mass balance, traceability exercises and microbiological performance monitoring
Liaise with Process Development and Operations to support new product introductions
Manage, develop and lead direct reports within non-factory technical functions
Participate in customer visits and lead closure of customer non-conformances
Provide support to Operations and other site functions to maintain compliance with certification and customer expectations
Uphold health, safety and environmental responsibilities in line with company policy

Requirements:

Level 3 HACCP
Level 3 Food Safety & Hygiene
Strong understanding of Quality Management Systems including BRC Global Standards
Experience managing audits and supplier quality assurance
Excellent attention to detail and organisational skills
Strong communicator with ability to influence cross-functionally
Good written and verbal English and solid numeracy skills
Ability to coach and support teams when non-conformance is identified

Nice to have:

Experience in food manufacturing / FMCG
HACCP Level 4
VACCP / TACCP training

Additional Information:

Job Posted:
February 06, 2026

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