Technical Services Manager Jobs

Technical Services Manager

Randstad

Location:
United Kingdom , Warwick

Category:
Construction

Contract Type:
Not provided

Salary:

65000.00 - 70000.00 GBP / Year

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Job Description:

We are seeking a highly skilled and motivated individual to join our team as a Technical Services Manager with a specialization in Facilities Management and IOSH. This challenging and rewarding role is based on a static site, where you will lead a dedicated team to ensure the seamless operation and maintenance of the static site in Crawley for Facilities Maintenance.

Job Responsibility:

Ensure the 'service' at point of delivery in all your business is exceeding the standards required and the customer is receiving the best quality service at all times of the day and that the contract is meeting the client objectives in relation to finance and operational KPI's
Understand the services that client offers, and the end-to-end process of client's operating systems/procedures involved in delivering the services to our client and be able to speak about these services to your Clients and Business Managers
Ensure the highest standards are achieved as required by the contract specification by 'walking the services provided' on a regular basis
Effectively communicate with your team on a formal and structured basis to ensure that information is cascaded, and support is given to them to enable the implementation of new initiatives to meet the Go for Growth Strategy
Review that all opportunities to drive client's revenue and labour productivity are being implemented in your business
Liaise with the customers personally through your management team to ensure that the service offering is meeting and exceeding their expectations through the use of Company tools i.e., customer feedback surveys/needs profiling
Act when there are failures in compliance or initiatives and investigate the reasons behind these and address them to build and develop performance
Hands on approach to all services as needed
Check and review all audits e.g. Safegard, SIA,/ Secure, Food service and cleaning, Unit Business Health Checks & Action Plans ensure completion within the agreed timescales and ensure that actions are delivered against the relevant procedures
Complete regular audits of your accounts, reviewing actual operating procedures against the specifications and monitor compliance in accordance with company & policy standards
Network accordingly to gain subject knowledge by attending monthly GSM meetings, training and site visits
Hold your team accountable for delivering on established key objectives, if objectives are not met performance management procedures to be followed
Employees have a comprehensive induction which includes the Company induction and on job training
Set targets & objectives with your team on a regular basis and review these in line with the Performance Development Review process
Conduct a formal review on a monthly basis to review all aspects of business & personal performance to include, but not limited to, sales, business development, identification of issues & resolution of those issues, their personal development and succession plans
Complete an annual Performance Development Review and review 6 monthly with all staff
Coach & mentor, your team
Adopt a Consequence Management approach, reward & praise as necessary, but deal with under performance and non-compliance in a structured manner following client's HR procedures, keeping HR and Account Manager informed. Set action plans and review these
Support the L&D programmes and be a stakeholder in the development activities. Be responsible for your own development and ensure that you raise areas of learning and development that you would benefit from to enhance your role and aid your progression
Develop and get the most out of your team's ability by ensuring they are continually being developed and are nominated for learning & development activities

Requirements:

Degree in Electrical Engineering or a related field
IOSH Qualification is needed
Proven experience in a technical management role, preferably in a static site environment
In-depth knowledge of electrical systems, codes, and regulations
Strong leadership and team management skills
Excellent communication and interpersonal skills
P&L reports
Labour productivity management satisfaction
Client Retention
Business Plan actions
Growth & Development
Unit audit scores
People Management
Internal compliance standards
Health & Safety Compliance and Safe behaviours

What we offer:

Competitive salary, up to £70,000 per annum
Comprehensive benefits package
Opportunities for professional development and career advancement
A dynamic and collaborative work environment

Additional Information:

Job Posted:
December 26, 2025

Expiration:
January 22, 2026

Work Type:

On-site work

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