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Bakkavor Logo Bakkavor · Quality Control

Technical Services Manager

United Kingdom, Bourne · Job Posted June 09, 2026
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Job Description

The Technical Services Manager is responsible for overseeing the quality and food safety management systems across the site, ensuring full compliance with legal, customer, and industry standards. This includes ownership and continuous improvement of the Quality Management System (QMS), incorporating HACCP, TACCP, VACCP, allergen management, audit and compliance activities, customer, and product standards, and change control. The role also provides leadership to the Technical Services team, supporting the delivery of a quality-focused culture while ensuring effective management of complaints, coordination of KPI reporting, and maintenance of factory systems (e.g. Redzone, Olympus, and corrective action databases). In addition, the role oversees pest control, traceability systems, and cross-functional collaboration to support the consistent delivery of safe, compliant, and high-quality products, enabling the operational teams to maintain high standards.

Job Responsibility

  • Support and contribute to continuous improvement of site food safety, quality, and compliance programmes
  • Provide oversight and guidance to Technical team responsible for Quality Management System
  • Support Specification team in maintaining accurate product specifications, artwork, technical documentation, nutritional information, and labelling
  • Assist Technical Manager in managing customer relationships and technical matters
  • Support and coordinate internal, customer, regulatory, and third-party audits
  • Promote quality-focused culture through collaborative change management, risk assessment, data review, and continuous improvement
  • Work closely with Production, NPD and Supply Chain
  • Coach, mentor, and support Technical Services team

Requirements

  • Experience working within technical or quality roles in food manufacturing, FMCG, or fresh produce environments
  • Good working knowledge of HACCP (Level 3 minimum, Level 4 desirable)
  • Understanding of TACCP, VACCP, allergen management, food safety legislation, and traceability systems
  • Solid understanding of BRCGS standards, retailer codes of practice, customer specifications, nutritional requirements, and food labelling legislation
  • Experience supporting quality management systems, audits, compliance activities, and continuous improvement initiatives
  • Ability to interpret technical data, recognise potential risks and trends
  • Competent in IT systems, including Microsoft Excel and customer portals

Nice to have

Level 4 HACCP

What we offer

  • Company share save scheme
  • Competitive matched pension contribution
  • Life insurance up to 4x salary
  • Holidays
  • Greencore Qualifications
  • Exclusive Greencore employee discount platform
  • Access to a full Wellbeing Centre platform
  • Enhanced parental leave and menopause policies
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