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Handle and treat all technical queries including answer to customers. Trigger and follow-up corrective actions. Ensure compliance with KPIs (OTD,…). Deliver technical solutions to customers for related in-service issues. Consolidate and analyze of in-service data from customers. Support Continued Airworthiness ( Part 21 compliance) if applicable.
Requirements:
Handle and treat all technical queries including answer to customers
Trigger and follow-up corrective actions
Ensure compliance with KPIs (OTD,…)
Deliver technical solutions to customers for related in-service issues
Consolidate and analyze of in-service data from customers
Support Continued Airworthiness ( Part 21 compliance) if applicable
This job requires an awareness of any potential compliance risks and a commitment to act with integrity