Technical Services Engineer

• Handle and treat all technical queries including answer to customers
• Trigger and follow-up corrective actions
• Ensure compliance with KPIs (OTD,...)
• Deliver technical solutions to customers for related in-service issues
• Consolidate and analyze in-service data from customers
• Powerplant, APU, Systems & Structure - immediate, mid and long term engineering support
• Airframe/Avionics Systems, Structures and Powerplant - immediate, mid and long term engineering support
• Technical publications evaluation and embodiment management
• Components and systems reliability analysis and monitoring
• Contributing to the Aircraft On-Time Performance, ensuring cost and quality control of the deliverables
• Supporting, in appropriate timeframe, technical issues ranging from routine troubleshooting, resolution of AOG situation, to long term reliability studies
• Ensuring Operational KPI’s
• Preparation of various reports to support daily operation of TSP
• Major Assy Induction process
• Support Aircraft / Engine / APU de-lease activities and ensure the most efficient de-lease management
• Developing innovative and digital means to perform and monitor the engineering activities for the most efficient deliverables management
• Maintain highest standard of Customer Focus and Integrity
• Develop close relationship with the Customer, align and collaborate on processes and deliverables with customer Technical Services
• Maintain efficient communications with other TSP stakeholders/functions, with an integrated collaboration with TSP Operation Team
• Collaborate and coordinate to ensure deliverables from Airbus internal functions are received on-time and on-quality
• Provide feedback of in-service experience and contribute to various forums and work streams initiated by FHS Engineering, FTM-CT or any other Airbus function to improve FHS TSP deliverables & Airbus product and services

• Minimum degree/diploma holder in Engineering/Aerospace/Aircraft Maintenance Engineering
• Minimum 03 years of relevant experience in Airline/MRO, in a CAMO support position, especially in the Powerplant domain
• Good organizational skills, flexibility managing multiple priorities, working to changing deadline and attention to details
• Unyielding commitment to excellence, delivering the best possible outcomes for customers
• Ability to work under stress
• Good interpersonal and communication skills
• Strong Values of Teamwork, Customer Focus, Integrity, Respect, Reliability, Creativity

Type trainings, EHM / Borescope trainings will be preferred