CrawlJobs Logo
NTT DATA Logo NTT DATA · IT - Software Development

Technical Services Cross Technology Systems Integration Specialist

India, Bangalore · Job Posted March 26, 2026
Apply Position
Job Link Share

Job Description

The Technical Services Cross Technology Systems Integration Specialist at NTT DATA is a key role responsible for providing technical support and solutions across various technologies, including Networking, Data Centre, Security, and Collaboration. The ideal candidate will have a bachelor's degree in Information Technology or a related field, along with relevant certifications such as CCNP Voice/Collaboration. Strong client engagement skills and the ability to mentor junior engineers are essential for success in this role. The position requires seasoned experience in technical implementation engineering and project management, with a focus on delivering high-quality solutions to clients.

Job Responsibility

  • Interacts with clients on site and remote to meet complex requirements of a solution
  • Escalates unresolved problems and issues to the relevant third parties
  • Responds to escalated client requests
  • Escalates complex problems to the relevant third parties
  • Writes reports and proposals and completes and maintains project documentation
  • Assists with the documentation of standard operating procedures relating to installations and fixes
  • Acts as coach and mentor to more junior Implementation Engineers and Technicians
  • Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets
  • Included in higher complexity design work, with input to the design expected
  • Expected to take ownership of relevant technologies according to domain or specialization
  • Performs any other related task as required

Requirements

  • Bachelor's degree or equivalent in Information Technology or Computing or a related field
  • Valid CCNP Voice/Collaboration Certification required
  • Seasoned work experience in technical implementation engineering technologies such as Networking, Data Centre, Security, Customer experience, Collaboration and/or End User Compute
  • Seasoned experience engaging with clients and conducting presentations
  • Seasoned report writing experience
  • Seasoned project management
  • Seasoned experience with Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Contact Centre express, Cisco Attendant console, Cisco IMP, Cisco Customer Collaboration Platform and Expressway in enterprise deployments
  • Seasoned experience with voice gateways - MGCP, SIP, H.323, SCCP, digital PRI/E1, analog FXO/FXS
  • Seasoned experience with Border Element, media resources, SRST/SRSV
  • Seasoned experience with Cisco Unified Contact Centre Express
  • Seasoned experience with design and implementation for UC environment
  • Seasoned experience with CME/CUE
  • Seasoned experience in dial plan designs and implementation
  • Seasoned experience with virtualization, specifically VMware, Cisco UCS B/C-Series servers and wireshark
  • Seasoned experience with Cisco TelePresence video solutions
  • Seasoned experience with Cisco audio and video conferencing solutions
  • Seasoned experience with Webex Calling and Webex Contact Centre solutions
  • Seasoned experience with voice carrier systems from – Telkom, Neotel, Vodacom, MTN
  • Seasoned experience with multi-cluster call manager environments
  • Seasoned experience in Network switching and routing

Nice to have

  • ARC and Call Cabinet expertise is advantageous
  • Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role)
  • Terraform
  • Azure
  • Sentinel
  • EDR Defender for Cloud
  • Microsoft Security
  • Devops Ci/CD Pipelins
  • Azure Governance (Defender for Cloud, Azure Policies, Secure Score and Compliance)
  • Version Control (Git)
  • Microservices (Kubernetes, Azure Containers)
  • Azure / AWS/ GCP Infrastructure (IaaS, PaaS, SaaS)
  • Azure Infrastructure as Code
  • Azure Administration
  • Hybrid Cloud
  • Networking (Firewalls, LAN, VPN)
  • Automation
  • MS Office365
  • Power BI Administration
  • Scripting (PowerShell)
  • ZTNA

What we offer

Workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive

NTT DATA - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Technical Services Cross Technology Systems Integration Specialist

8 matching positions

Technical Services Cross Technology Systems Integration Specialist

The Technical Services Cross Technology Systems Integration Specialist at NTT DA...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Seasoned understanding and appreciation of technical design and business principles
  • Seasoned project fundamental and administration ability
  • Seasoned project skills which are demonstrated in the execution of installations and other assignments
  • Excellent customer engagement skills
  • Demonstrate relevant domain specialist knowledge
  • Excellent verbal communication skills
  • Client focused and displays a proactive approach to solving problems
  • Ability to work under pressure
  • Ability to coach, mentor and provide guidance to team members
  • Bachelor's degree or equivalent in Information Technology or Computing or a related field
Job Responsibility
Job Responsibility
  • Interacts with clients on site and remote to meet complex requirements of a solution
  • Escalates unresolved problems and issues to the relevant third parties
  • Responds to escalated client requests
  • Escalates complex problems to the relevant third parties
  • Writes reports and proposals and completes and maintains project documentation
  • Assists with the documentation of standard operating procedures relating to installations and fixes
  • Acts as coach and mentor to more junior Implementation Engineers and Technicians
  • Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets
  • Included in higher complexity design work, with input to the design expected
  • Expected to take ownership of relevant technologies according to domain or specialization
What we offer
What we offer
  • Hybrid Working
  • Professional growth
  • Fulltime
Read More
Arrow Right

Technical Services Cross Technology Systems Integration Specialist

The Collaboration Technical Services (TS) Systems Integration Specialist is a se...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Seasoned understanding and appreciation of technical design and business principles
  • Seasoned project fundamental and administration ability
  • Seasoned project skills which are demonstrated in the execution of installations and other assignments
  • Excellent customer engagement skills
  • Demonstrate relevant domain specialist knowledge
  • Excellent verbal communication skills
  • Client focused and displays a proactive approach to solving problems
  • Ability to work under pressure
  • Ability to coach, mentor and provide guidance to team members
  • Bachelor's degree or equivalent in Information Technology or Computing or a related field
Job Responsibility
Job Responsibility
  • Interacts with clients on site and remote to meet complex requirements of a solution
  • Escalates unresolved problems and issues to the relevant third parties
  • Responds to escalated client requests
  • Escalates complex problems to the relevant third parties
  • Writes reports and proposals and completes and maintains project documentation
  • Assists with the documentation of standard operating procedures relating to installations and fixes
  • Acts as coach and mentor to more junior Implementation Engineers and Technicians
  • Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets
  • Included in higher complexity design work, with input to the design expected
  • Expected to take ownership of relevant technologies according to domain or specialization
  • Fulltime
Read More
Arrow Right

Technical Services Cross Technology Systems Integration Specialist

The Technical Services Cross Technology Systems Integration Specialist at NTT DA...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree or equivalent in Information Technology or Computing or a related field
  • Valid CCNP Voice/Collaboration Certification required
  • Seasoned work experience in technical implementation engineering technologies such as Networking, Data Centre, Security, Customer experience, Collaboration and/or End User Compute etc.
  • Seasoned experience engaging with clients and conducting presentations
  • Seasoned report writing experience
  • Seasoned project management
  • Seasoned experience with Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Contact Centre express, Cisco Attendant console, Cisco IMP, Cisco Customer Collaboration Platform and Expressway in enterprise deployments
  • Seasoned experience with voice gateways - MGCP, SIP, H.323, SCCP, digital PRI/E1, analog FXO/FXS
  • Seasoned experience with Border Element, media resources, SRST/SRSV
  • Seasoned experience with Cisco Unified Contact Centre Express
Job Responsibility
Job Responsibility
  • Interacts with clients on site and remote to meet complex requirements of a solution
  • Escalates unresolved problems and issues to the relevant third parties
  • Responds to escalated client requests
  • Escalates complex problems to the relevant third parties
  • Writes reports and proposals and completes and maintains project documentation
  • Assists with the documentation of standard operating procedures relating to installations and fixes
  • Acts as coach and mentor to more junior Implementation Engineers and Technicians
  • Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets
  • Included in higher complexity design work, with input to the design expected
  • Expected to take ownership of relevant technologies according to domain or specialization
  • Fulltime
Read More
Arrow Right

Senior Technical Services Cross Technology Systems Integration Specialist / Technical Lead

The Senior Technical Services Cross Technology Systems Integration Specialist at...
Location
Location
Malaysia , Petaling Jaya
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Advanced understanding and appreciation of technical design and business principles
  • Advanced project fundamental and administration ability
  • Advanced project fundamentals which are demonstrated in the execution of installations and other assignments
  • Advanced customer engagement skills
  • Advanced relevant domain specialist knowledge
  • Excellent verbal communication skills
  • Client focused and displays a proactive approach to solving problems
  • Advanced ability to coach, mentor and provide guidance to team members
  • Ability to take ownership as technical lead during project lifecycle
  • Bachelor's degree or equivalent in Information Technology or Computing or related field
Job Responsibility
Job Responsibility
  • Interacts with clients on site and remote to meet more complex requirements of a solution
  • Escalates unresolved problems and issues to the relevant third parties
  • Delegates lower complexity tasks to engineers and technicians
  • Assumes responsibility for the coordination of the activities of the engineers, in line with performance targets, leading by example and monitoring the quality of engineer's and technician's work when required
  • Writes reports and proposals and completes and maintains project documentation
  • Assists with the documentation of standard operating procedures relating to installations and fixes
  • Acts as coach and mentor to more junior Implementation Engineers and Technicians
  • Assumes responsibility for the coordination of the activities of the Engineers, in line with performance targets
  • May be required to serve periodically on the customer service desk, providing third line telephonic, remote and on-site support and problem management
  • Included in complex design work, with input to the design expected
  • Fulltime
Read More
Arrow Right

Senior Associate Technical Services Cross Technology Systems Integration Specialist

The Senior Associate Technical Services Cross Technology Systems Integration Spe...
Location
Location
Malaysia , Petaling Jaya
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Information Technology or a related field
  • Moderate experience in technical implementation across Networking, Data Centre, and Security technologies
  • CCNP Collaboration required
  • Additional certifications in NICE Engage and various cloud technologies preferred
Job Responsibility
Job Responsibility
  • Ensure client solution requirements are met in accordance with Service Level Agreements
  • Perform configurations
  • Troubleshooting
  • Engage with clients through presentations
What we offer
What we offer
  • Opportunity to grow within a diverse and inclusive environment
Read More
Arrow Right

Senior Associate Technical Services Cross Technology Systems Integration Specialist

The Senior Associate Cross Technology Technical Services (TS) Systems Integratio...
Location
Location
Malaysia , Petaling Jaya
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Developing understanding and appreciation of technical design and business principles
  • Developing knowledge of fundamental project and administration ability
  • Displays customer engagement skills
  • Demonstrate relevant domain specialist knowledge
  • Good verbal communication skills
  • Client focused and display a proactive approach to solving problems
  • Ability to work under pressure
  • Bachelor's degree or equivalent in Information Technology or Computing or a related field
  • Valid CCNP Collaboration certification required (Voice certification preferred)
  • Moderate level of experience in a technical implementation engineering technologies such as Networking, Data Centre, Security, Customer experience, Collaboration and/or End User Compute etc.
Job Responsibility
Job Responsibility
  • Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle
  • Takes responsibility for problem resolution and troubleshooting during project lifecycle
  • Escalates complex problems to the relevant third parties
  • Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover
  • Compiles and maintain project administration (Time Capture and feedback to stakeholders)
  • Conducts elementary presentations within the customer's organization
  • Expected to take leadership from senior resources on relevant technologies according to specialization and best practice
  • Performs any other related task as required
  • Fulltime
Read More
Arrow Right

Senior Associate Technical Services Cross Technology Systems Integration Specialist

The Senior Associate Cross Technology Technical Services (TS) Systems Integratio...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Developing understanding and appreciation of technical design and business principles
  • Developing knowledge of fundamental project and administration ability
  • Displays customer engagement skills
  • Demonstrate relevant domain specialist knowledge
  • Good verbal communication skills
  • Client focused and display a proactive approach to solving problems
  • Ability to work under pressure
  • Bachelor's degree or equivalent in Information Technology or Computing or a related field
  • Valid CCNP Collaboration certification required (Voice certification preferred)
  • Moderate level of experience in a technical implementation engineering technologies such as Networking, Data Centre, Security, Customer experience, Collaboration and/or End User Compute etc.
Job Responsibility
Job Responsibility
  • Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle
  • Takes responsibility for problem resolution and troubleshooting during project lifecycle
  • Escalates complex problems to the relevant third parties
  • Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover
  • Compiles and maintain project administration (Time Capture and feedback to stakeholders)
  • Conducts elementary presentations within the customer's organization
  • Expected to take leadership from senior resources on relevant technologies according to specialization and best practice
  • Performs any other related task as required
  • Fulltime
Read More
Arrow Right

Senior Associate Technical Services Cross Technology Systems Integration Specialist

Join a leading technology services firm as a Senior Associate in Technical Servi...
Location
Location
Malaysia , Petaling Jaya
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree or equivalent in Information Technology or Computing or a related field
  • Valid CCNP Collaboration certification required (Voice certification preferred)
  • Moderate level of experience in a technical implementation engineering technologies such as Networking, Data Centre, Security, Customer experience, Collaboration and/or End User Compute
  • Moderate level of experience engaging with clients and conducting presentations
  • Developing understanding and appreciation of technical design and business principles
  • Developing knowledge of fundamental project and administration ability
  • Displays customer engagement skills
  • Good verbal communication skills
  • Client focused and display a proactive approach to solving problems
  • Ability to work under pressure
Job Responsibility
Job Responsibility
  • Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle
  • Takes responsibility for problem resolution and troubleshooting during project lifecycle
  • Escalates complex problems to the relevant third parties
  • Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover
  • Compiles and maintain project administration (Time Capture and feedback to stakeholders)
  • Conducts elementary presentations within the customer's organization
  • Expected to take leadership from senior resources on relevant technologies according to specialization and best practice
  • Performs any other related task as required
What we offer
What we offer
  • Workplace embraces diversity and inclusion
  • Place where you can grow, belong and thrive
  • Fulltime
Read More
Arrow Right