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Technical Service Trainer

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Energy Systems

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Location:
United States , Charlotte

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Technical Service Trainer is responsible for delivering comprehensive training to technicians on all aspects of generator repair and installation. This role leverages technical expertise to guide start-up, operation, and troubleshooting procedures across the full range of Generac products.

Job Responsibility:

  • Instruct/Train technicians in all aspects of generator repair and installation
  • Develop and present technical training curriculum
  • Write and review technical documentation such as owner, installation, diagnostic and flat rate manuals and service and training bulletins
  • Establish warranty flat rates for new product prototypes
  • Work with internal departments to fabricate training units
  • Willing to obtain DOT drivers license (Non CDL) if needed

Requirements:

  • High School Diploma or equivalent
  • 3 years field technician experience in HVAC, automotive, generator or similar discipline or 3 years combined field technician experience and technical training experience
  • Knowledge of MS Office to include: MS Word, MS Power Point and MS Excel
  • Demonstrated strengths in writing and presenting / instructing technical information
  • Ability to develop testing plans
  • Technical aptitude to do basic generator start up and troubleshooting
  • Ability to deal with shifting priorities and moving deadlines
  • Highly organized and detail oriented
  • Familiarity with hand tools and test equipment

Nice to have:

  • Associates or Bachelor’s degree
  • Curriculum development experience
  • Technician Excellence or ASE (Automotive Service Excellence) certification
  • Previous experience using SAP or equivalent ERP

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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