Technical Service Trainee - Automotive Coatings

• Participate in a comprehensive rotational training program across multiple departments to gain broad business understanding and strategic insights
• Learn from experienced technical service professionals in diagnosing and resolving complex customer technical issues
• Master the use of diagnostic tools, software, and specialized equipment essential to technical service operations
• Engage in leadership development workshops, seminars, and mentoring sessions to build management and interpersonal capabilities
• Develop effective communication skills to understand customer technical problems and provide timely, clear updates
• Learn to maintain a customer-oriented mindset with unwavering focus on service excellence
• Build strong professional relationships with customers and internal stakeholders
• Collaborate with cross-functional teams including engineering, sales, and quality assurance to escalate and resolve complex technical challenges
• Analyze business challenges and propose innovative solutions under senior leadership guidance
• Stay current with industry trends, emerging technologies, and technical service best practices
• Prepare and deliver presentations to stakeholders, demonstrating insights and program progress
• Participate in continuous improvement initiatives to enhance service delivery processes
• Build a robust professional network within PPG and the broader industry
• Continuously seek feedback and demonstrate commitment to personal and professional development

• Bachelor's degree in Business, Engineering, or related field
• Prior internship or relevant industry experience is advantageous
• Proficiency in computers and common software applications
• Customer-focused mindset with commitment to service excellence
• Commitment to adhering to company policies, safety standards, and quality procedures

2.5% bonus potential