Technical Service & Support Intern LATAM Job at ResMed (Brooklin, Sao Paulo)

LATAM CSC Payments Analyst

The LATAM CSC Payments Analyst role is designed for individuals seeking to contr...

Location

Colombia , Bogotá

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

0-2 years of experience in a related role
Demonstrated experience with payments management processing and transaction services
Effective verbal, written, communication and analytical skills
Effective management, influencing and relationship skills
Fundamental comprehension of financial industry regulations
Proficient in English
Portuguese is a MUST
Bachelor’s/University degree or equivalent experience

Job Responsibility

Process all regular, restricted and legal transfers, which include processing of payments and receivables
Ensure transactions are processed efficiently, act as a SME (subject matter expert) and recommend process improvements
Provide secondary or back-up coverage during high volume periods
Function in a fast-paced environment with multiple client and industry cutoffs
Recommend solutions that improve quality and efficiency and reduce risk of operational errors
Contribute to and collaborate with payments operations projects as needed
Develop comprehension of how the payments operations team interacts with others
Appropriately assess risk when business decisions are made
Perform the review and execution of complex transactions, transfers, payments, and receivables-related operational activities
Provide analytical and operational support for CSC Cash Operations in LATAM

Factory Director

The Pouso Alegre & Garanhuns Factory Director will be responsible to operate bot...

Location

Brazil , Pouso Alegre & Garanhuns

Salary:

Not provided

Unilever

Expiration Date

Until further notice

Requirements

Bachelor’s degree completed
Solid experience as Factory Director
Extensive experience in leading manufacturing performance
A career that includes significant time in Manufacturing, engineering or technology roles at senior management level
Demonstrable expertise in managing costs and variances, and in leveraging motivators and engagement strategies to enhance shop floor performance
Strong project management skills and comprehensive knowledge of industrial maintenance and manufacturing equipment
Experience in interfacing with broader Supply Chain and Commercial functions
Extensive experience in Supply Chain, encompassing Operations, Maintenance, SHE (Safety, Health, and Environment), and Quality
Additional experience in Planning and R&D is advantageous
Fully fluent in English, Portuguese and Spanish

Job Responsibility

Operate both Factories
Creation of site strategic plan (masterplan)
Implement Technologies and Programs related to new products, new standards, Environment, Safety and Quality in the factory
Lead the factory operations E2E delivering the results and plans according to the targets
Ensure production targets are consistently met, maintaining high standards across Safety, Quality, Cost, Delivery, Sustainability, and Engagement
Drive Mfg 5S and savings Agenda in Foods LATAM
Proactively identify key opportunities and translate strategy into actionable plans that support the company's overall business goals
Establish and maintain robust governance to review and control operational performance, ensuring products meet or exceed internal and external standards and regulatory requirements
Support to other sites and Operations within Foods LATAM
Identify opportunities for process improvements and foster a zero-loss mindset across the site to achieve best-in-class performance both internally and externally

Fulltime

New

Vice President of Customer Support and Integrations

As Vice President of Customer Support and Integrations at PPRO, a global local p...

Location

United Kingdom , London

Salary:

Not provided

PPRO GmbH

Expiration Date

Until further notice

Requirements

Executive Customer Success Leadership: A proven track record of leading, building, and scaling high-performing Customer Support and/or integrations organisations within a complex, global B2B environment, preferably within SaaS or FinTech
Operational Excellence & Process Transformation: Extensive experience in identifying systemic operational inefficiencies, designing, and successfully implementing large-scale process optimisation and automation initiatives that significantly improve customer experience and business outcomes
Strategic Acumen & Execution: Demonstrated ability to translate overarching business strategy into actionable customer success initiatives, driving their execution with a focus on measurable results and long-term impact
Payments Industry Acumen: A strong understanding of financial services or payment industry dynamics, particularly related to complex B2B customer journeys, including onboarding, KYC, and lifecycle management
Exceptional Executive Stakeholder Management: Proven ability to influence, negotiate, and build consensus with senior leadership and diverse cross-functional teams (e.g., Product, Engineering, Legal, Compliance, Sales, Marketing) to achieve shared customer and business objectives
Analytical & Data-Driven Decision Making: Highly adept at leveraging data to define strategic KPIs, identify trends, forecast outcomes, and make informed decisions that drive customer success and operational efficiency
Empathetic & Inspirational Leader: A natural ability to inspire, motivate, and develop teams, fostering an environment of psychological safety, high performance, and continuous learning
Global Communication & Influence: Superior communication, presentation, and negotiation skills, capable of effectively engaging with global stakeholders at all levels and simplifying complex concepts
Bias for Action & Adaptability: A proactive approach to challenging the status quo, taking calculated risks, making decisive actions with imperfect information, and iterating quickly in a fast-paced, evolving landscape

Job Responsibility

Strategic Leadership & Team Development:Build, mentor, and lead a high-performing, globally distributed customer-facing organisation across Commercial Support, Technical Account Management, and Solutions Engineering. You will define the structure, roles, and career paths for teams of 20+ professionals across Europe, LATAM, APAC, and the US, ensuring scalability, accountability, and continuous improvement
You will set clear OKRs and performance standards, foster a culture of ownership and deep collaboration, and ensure the teams act as proactive, embedded strategic partners to both customers and internal stakeholders
You will shape the long-term strategy for global support and customer integrations, driving a transformation agenda focused on automation, AI-enabled workflows, and data-driven decision-making, while partnering closely with cross-functional teams to ensure customers succeed with PPRO
Elevate Customer Support & Operational Efficiency: Define and oversee the strategic vision for a seamless, efficient, and commercially aligned customer/ prospect integration journey
Drive significant operational efficiencies and automation across all onboarding and support processes to enhance scalability and reduce manual effort
Champion End-to-End Customer Lifecycle Management: Develop and implement a comprehensive strategy for ongoing customer engagement, ensuring a consistent and proactive experience across merchant applications, Local Payment Method activations, and product/technical documentation
Oversee the continuous improvement of customer-facing tools (e.g., Welcome Portal) for recurring tasks, reporting, and self-service
Establish robust governance models, clear ownership, and efficient escalation paths for all customer interactions
Create & Scale the Customer Success Framework: Design, implement, and continuously refine a consistent, transparent, and scalable Customer Support playbook, including best practices, processes, and tools
Define and champion Service Level Agreements (SLAs) and comprehensive Customer Experience (CX) metrics across the entire customer journey

What we offer

Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation
work from abroad policy, enabling employees to work remotely for up to another 30 days per year
Learning and Development - We offer a GBP 500 annual budget to support your professional growth
leadership cafés, on-the-job training
Insurance - medical insurance (BUPA health care plan)
a 5% matching pension plan through Now Pensions
Enhance Family Leave
Workplace Nursery Scheme - Save on childcare through salary exchange
Gym membership - PPRO helps contribute towards the costs of your gym membership
Mental Health Platform - one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more

Fulltime

Customer Success Manager, LATAM

Responsible for managing the interaction between all stakeholder groups, Custome...

Location

Mexico , Mexico City

Salary:

Not provided

Duetto

Expiration Date

Until further notice

Requirements

3+ years’ experience in Hospitality Revenue Management
Proven track record in a customer-facing role (Customer Success, Account Management, or Consulting), ideally in hospitality technology or SaaS
Strong understanding of hotel KPIs (RevPAR, ADR, RGI, ARI, MPI) and RMS systems
Proficiency in Duetto solutions (preferred) or comparable revenue management tools
Fluent in Spanish and English
based in Mexico (Mexico City preferred)
Strong relationship-building, analytical, and communication skills
Ability to travel regionally within LATAM & USA (25–40%)

Job Responsibility

Build and maintain strong relationships with hotel clients across LATAM
Act as the primary point of contact for assigned accounts, driving revenue expansion, renewals and minimizing churn
Ensure customers achieve measurable ROI through product adoption and optimization
Develop deep business and technical knowledge of Duetto’s pricing and revenue optimization solutions
Analyze data and market trends, providing clients with recommendations that align with their revenue strategy
Manage all post-sales activities for assigned accounts, including onboarding, personalized training, and escalations
Conduct remote and onsite meetings to drive adoption and maximize client value
Partner with Sales and Marketing to support growth through account insights, training, and market expertise
Serve as the voice of the customer, sharing feedback with internal teams to improve product and service
Keep customer information up to date in Salesforce and run reporting/analytics in Tableau

New

Lead generator

2020 Companies is now hiring highly passionate, sales-driven brand enthusiasts a...

Location

United States , Warrington

Salary:

65000.00 - 75000.00 USD / Year ▼

2020 Companies, Inc

Expiration Date

Until further notice

Requirements

High school diploma or GED equivalent required
12+ months previous retail selling experience in home improvement or related experience, flooring sales experience
Must be available to work a flexible schedule, including days, weekends, and holidays
Warm, self-motivated, outgoing, and enthusiastic
Ability to stage a consultative selling process that overcomes objections and connects with customer needs
Ability to perform independently in an unstructured work environment
Must have and maintain reliable transportation
Prolonged periods of standing in a store or department
Proficiency with technology, including computers, smartphones, and digital tools, is essential for success in this role
Must have a personal cellphone with a working number is necessary for role-related communication

Job Responsibility

Promote our client’s flooring solutions at a warehouse retail location in the assigned store location
Showcase our client’s interactive flooring solutions and your know-how and communication skills
Schedule in-home consultations for residential customers
Educate customers about flooring solutions
Accurately document and report activities, and share best practices
Collect customer feedback and provide insight and recommendations
Present information about flooring solution benefits and services in a compelling manner
Meet or exceed weekly and monthly appointment-setting targets
Drive brand market share through daily direct and indirect sales activities, engaging directly with customers
Drive sales productivity through high-quality sales interactions with customers

What we offer

Base pay + uncapped commission paid weekly
Health benefits, paid time off, and 401K with company match
Career growth opportunities with clear paths for advancement
Next day pay on demand with DailyPay
Comprehensive training and support to enhance your sales skills and product knowledge

Fulltime

New

Documentation Specialist

As a Documentation Specialist, you will work with doctors, medical facilities, a...

Location

Dominican Republic; Guatemala; Costa Rica; Mexico; Colombia

Salary:

6.40 - 13.00 USD / Hour

Meadow

Expiration Date

Until further notice

Requirements

2+ years of experience in office administration, deathcare services, or another role involving follow-up and detailed documentation
Comfortable making consistent follow-up calls and navigating busy medical offices while maintaining a courteous, professional, and solution-oriented approach
Able to manage multiple cases at different stages, meet strict filing deadlines, and keep accurate records
Skilled at explaining requirements simply, listening with empathy, and documenting information precisely
Quick to learn and use modern tools like Notion, Slack, and Aircall to stay connected and organized

Job Responsibility

Contact physicians and medical facilities - primarily by phone - to obtain accurate cause-of-death information and required signatures, demonstrating professionalism, persistence, and sensitivity
Review, verify, and document medical information in accordance with state regulations, maintaining precise records and providing timely updates to families and internal teams
Manage multiple cases simultaneously by proactively identifying and resolving delays, and collaborate closely with the Filing Specialist to meet deadlines and ensure families feel supported throughout the process

What we offer

Fully remote: Work from anywhere
PTO
10 Paid Holidays
Paid Training
Global collaboration: Work with teammates around the world
Purpose-driven work: Make a real difference during one of life’s most meaningful transitions
Supportive, growth-minded team: Bring your drive and eagerness to learn
we’ll support you every step of the way
Team & Culture: Learn from experienced leaders and work closely with a founding team that values respect, collaboration, and building a healthy culture alongside a successful business

Fulltime

New

Senior Full Stack Engineer, Account Linking

On Rocket Money’s Account Linking team, we are obsessed with ensuring that our u...

Location

United States , San Francisco, CA; Washington, D.C.; New York City, N.Y.

Salary:

150000.00 - 185000.00 USD / Year

Truebill

Expiration Date

Until further notice

Requirements

7+ years of professional experience working with some combination of Node.js, React, React-Native, GraphQL, and PostgreSQL (or similar relational database)
Interest in why you're building software, not just what
Love using observability to drive reliability and enjoy digging into details to solve performance, data accuracy, and user experience issues
Collaborator’s mindset and dig deep to understand nuanced and multi-faceted problems
Love giving and receiving feedback, and considering new and novel ideas
Thrive in a growing organization, and are not afraid of a challenging problem
Confront problems head on and take the lead on the solution

Job Responsibility

Help users get the most from Rocket Money by ensuring reliable connection and ingestion of their financial information
Work in a cross-functional team of engineers, product managers, and designers to implement and support high-scale integrations
Build out features like dynamic multi-vendor account linking, duplicate account remediation, and new integrations with debt accounts and investment holdings
Work at every level of our stack, from mobile development in React Native, to backend in Node.js
Work with data observability tools like DataDog and BigQuery, and asynchronous workflow systems like SQS and Temporal
Own complex features end-to-end, from initial product & technical design stages through to production
Support a collaborative and innovative culture by sharing ideas via RFCs, participating in solution ideation, and giving peers feedback
Help to maintain high technical bar, participating in code reviews and design discussions
Be a steward of good data ownership, ensuring user data is treated with prudence for security and privacy

What we offer

Health, Dental & Vision Plans
Life Insurance
Long/Short Term Disability
Competitive Pay
401k Matching
Team Member Stock Purchasing Program (TMSPP)
Learning & Development Opportunities
Tuition Reimbursement
Unlimited PTO
Daily Lunch, Snacks & Coffee (in-office only)

Fulltime

New

Physical Therapist

Location

United States , Sacramento

Salary:

Not provided

Inabia Solutions & Consulting

Expiration Date

Until further notice

Requirements

Must have active CA license

Job Responsibility

Treat an average of 14 patients per day

Fulltime

Technical Service & Support Intern LATAM

ResMed

Location:
Brazil , Brooklin, Sao Paulo

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 18, 2026

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